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15 customer service email templates and tips

By Leslie O'Flahavan 27 Jun 2024

Email remains an important channel for companies to communicate with customers. Here are some email templates for customer service teams to use in common scenarios. Read More

Neos Networks advances Oxfordshire GigaHubs project

By Joe O’Halloran 27 Jun 2024

More than 180 public service sites, from local GP practices to schools, community centres and the authority’s own IT estate, are now connected with full-fibre connectivity as part of a County Council programme Read More

Cypress vs. Playwright: When to use each

By Amy Reichert 27 Jun 2024

Cypress and Playwright stand out as notable options among the many automated testing tools available. Learn how to make an informed choice between them. Read More

A primer on Ceph storage technology, products

By Robert Sheldon 27 Jun 2024

Ceph is a scalable distributed storage platform that can evolve as needed. Take a deep dive into its popularity, assorted offerings and how to get around challenges. Read More

CloudCoCo reports H1 results amid stabilisation efforts

By Simon Quicke 27 Jun 2024

Channel player is going through a review that should put it in a stronger financial position, but it’s business as usual in the meantime Read More

Will AI replace cybersecurity jobs?

By Nihad Hassan 27 Jun 2024

Although AI can enhance cybersecurity practices like threat detection and vulnerability management, the technology's limitations ensure a continued need for human security pros. Read More

Council denies planning bid for datacentre near M25 a second time on Green Belt grounds

By Caroline Donnelly 27 Jun 2024

Buckinghamshire Council rejects a second attempt by investment firm Greystoke Land to secure permission for a datacentre development in Iver on Green Belt protection grounds Read More

Qt lands on LG advanced automotive content platform

By Joe O’Halloran 27 Jun 2024

Software developer and CE giant extend partnership to power UI/UX development of in-car infotainment services Read More

Next steps to consider before CentOS 7 end of life

By Damon Garn 27 Jun 2024

In today's world of security threats, it's critical to keep OSes up to date. As the end-of-life date for CentOS 7 approaches, companies can no longer delay distribution migration. Read More

IT giant Atos faces collapse if restructuring talks fail

By Sebastian Klovig Skelton 27 Jun 2024

French IT giant Atos is facing financial problems that could affect the ability of its UK arm to deliver key government contracts, including those related to NHS records in hospitals Read More