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8 benefits of a modern contact center
02 Jul 2024Contact centers and their multifunctional capabilities can provide businesses with a competitive edge through improved agent performance, customer engagement and brand loyalty. Read More
Cloud networking sustainability strategies yield benefits
02 Jul 2024As enterprises seek ways to reduce their environmental footprints, one popular way is to migrate on-premises networking infrastructure to third-party CSPs. Read More
An explanation of gamification
02 Jul 2024Gamification integrates video game elements into nongame contexts such as business operations. It uses points, badges, levels and rewards to enhance engagement and motivation. Read More
Westcon-Comstor and e92plus widen portfolios
02 Jul 2024Distributors are expanding and signing fresh relationships to get more options in front of their respective partner bases Read More
Dassault Systèmes and Mistral AI team to accelerate edge AI generative economy
02 Jul 2024Leading provider of engineering design systems and artificial intelligence firm form partnership combining industrial ecosystem and frontier AI to industries in a trusted environment, to deliver secure, scalable, ... Read More
WHO releases clinical guidelines for tobacco cessation
02 Jul 2024The guidelines outline several evidence-based recommendations and highlight adoption, dissemination, implementation, and evaluation strategies. Read More
Databricks launches generative AI tools, including assistant
02 Jul 2024The vendor's assistant and automatically generated metadata descriptions together enable users to work with data using natural language and receive accurate outputs in response. Read More
Whatever you do, don't press the big red button...
02 Jul 2024I’m not sure if anyone has figures to hand (or the desire to find out) exactly how many cyber security vendors there are out there, but some rough stats suggest that there are verging on 6,000 in ... Read More
The shift towards developing internal tech talent
02 Jul 2024When it comes to tech roles, companies often have difficulty hiring skilled workers to fill positions, so some are looking internally to develop the talent they need Read More
Requirements vs. user stories in software development
02 Jul 2024User stories fulfill the same purpose as software requirements but through different means. Learn how to write user stories and how they relate to software requirements. Read More