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Fewer than half of organisations achieve GenAI efficiency gains

By Cliff Saran 09 Jul 2024

Research finds that many organisations lack the IT infrastructure needed to deploy generative AI applications Read More

Text-based remote monitoring app cuts high-cost breast cancer visits

By Anuja Vaidya 09 Jul 2024

A study shows that a remote symptom monitoring app providing tailored text messages reduced high-cost healthcare encounters among early-stage breast cancer patients. Read More

5 key contact center AI features and their benefits

By Andrew Froehlich 09 Jul 2024

As multifunctional contact centers evolve in complexity and importance, AI and GenAI integration are advancing self-service chatbots, customer insights and agent monitoring. Read More

Risk & Repeat: Hacks, lies and LockBit

By Alexander Culafi 09 Jul 2024

Months after an international law enforcement effort disrupted the notorious ransomware-as-a-service operation, LockBit falsely claimed that it breached the U.S. Federal Reserve. Read More

Bringing Bridget Jones’ diary into the AI era

09 Jul 2024

Why Bridget Jones’s diary may be a better version of machine intelligence than the famous Turing Test Read More

Cohesity goes epic on AMD Epyc

By Adrian Bridgwater 09 Jul 2024

Data security and management company Cohesity is following (if not leading) the infrastructure efficiency efforts being seen across the wider technology industry with recent work focused on ... Read More

Data is the key to unlocking the UK’s AI potential

09 Jul 2024

Data has the potential to transform the British economy and AI could potentially increase the size of the UK’s GDP by £550bn by 2035 Read More

Automating public services - a careful approach

09 Jul 2024

Automation is increasingly integrated into public services, promising enhanced efficiency, cost savings, and improved service quality Read More

Quiet vacationing explained: Everything you need to know

By Alison Roller 09 Jul 2024

A new quiet trend has emerged, but this time it involves taking time off and traveling. Quiet vacationing combines working remotely and traveling -- without telling anyone. Read More

Tony’s Chocolonely gains Salesforce comfort with Own SaaS backup

By Antony Adshead 09 Jul 2024

Tony’s Chocolonely sometimes lost Salesforce.com data and often hit storage limits, but cloud-to-cloud SaaS backup from Own allows it to easily recover customer data and archive old data Read More