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U.S. continuous security clearance vetting hits IT disaster

By Patrick Thibodeau 19 Jul 2024

U.S. continuous security clearances system faces severe delays and budget overruns. The now $1.7B project is years behind schedule, affecting millions of federal workers. Read More

The top augmented analytics tools vendors are offering

By Jacob Roundy 19 Jul 2024

Augmented analytics tools play a crucial role in providing users of all technical skills levels access to AI and analytics daily. Consider 10 of the top options available. Read More

UK fibre forges forward, but further altnet consolidation likely

By Joe O’Halloran 19 Jul 2024

Moody's research finds UK roll-out of fibre broadband continues to progress, although take-up remains low compared with Europe Read More

Why mobile security audits are important in the enterprise

By Michael Goad 19 Jul 2024

Mobile devices bring their own set of challenges and risks to enterprise security. To handle mobile-specific threats, IT should conduct regular mobile security audits. Read More

An explanation of bots

By Tommy Everson 19 Jul 2024

Bots are automated programs with varied roles. They can be both helpful and malicious. Read More

CIOs weigh generative AI costs as ROI comes into focus

By John Moore 19 Jul 2024

GenAI deployment expenses defy conventional wisdom. IT leaders must consider the potential for higher-than-expected change management and model run costs when calculating ROI. Read More

Opening the gates of the smart city

By Joe O’Halloran 19 Jul 2024

Driven by the growing prevalence of smart tech such as 5G, AI and IoT, cities around the world will be able to become smarter places to live and work. But how can smart tech get to places hitherto unconnected to ... Read More

An explanation of data architects vs. data engineers

By Tommy Everson 19 Jul 2024

Data architects and data engineers are both necessary for effective data management teams. Read More

Defective CrowdStrike update triggers mass IT outage

By Rob Wright 19 Jul 2024

A faulty update for CrowdStrike's Falcon platform crashed customers' Windows systems, causing outages at airlines, government agencies and other organizations across the globe. Read More

8 contact center challenges in 2024 and how to overcome them

By Jerald Murphy 19 Jul 2024

Multifunctional contact centers must meet the expectations of savvy customers, hire and maintain qualified agents, monetize data, safeguard information and modernize operations. Read More