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Should you use open source for enterprise disaster recovery?

By Paul Kirvan 29 Jul 2024

With research and planning, businesses can benefit from using open source software for enterprise DR. But IT teams must be mindful of hidden costs and data protection capabilities. Read More

First-party vs. third-party cookies: What's the difference?

By Griffin LaFleur 29 Jul 2024

First-party cookies track user engagement, while third-party cookies are central to many marketing and sales strategies. Yet the two types are more similar than one might think. Read More

Hitachi Vantara expands in hybrid and multi-cloud storage

By Scott Sinclair 29 Jul 2024

As enterprises increasingly need cross-cloud consistency, hybrid capabilities and on-premises technology, storage vendors like Hitachi Vantara are trying to rise to the occasion. Read More

An explanation of the CrowdStrike outage

By Tommy Everson 29 Jul 2024

A botched CrowdStrike update triggered a massive outage, affecting airlines, healthcare, banking and transit. Read More

SCC gains security recognition from Microsoft

By Simon Quicke 29 Jul 2024

Channel player SCC receives approval from Microsoft for its ability to provide managed detection and response services Read More

AI ‘changing everything’ about customer experience

By Joe O’Halloran 29 Jul 2024

Study from customer experience technology provider reveals the profound effect AI is having in its industry, taking it beyond traditional, manual services to more advanced, technological-driven experiences Read More

How the Change Healthcare attack may affect cyber insurance

By Arielle Waldman 29 Jul 2024

UnitedHealth's Change Healthcare attack continued to show the devastating aftermath of supply chain attacks. Experts say it could change contingent language for future policies. Read More

Five steps to take the pressure off your IT team

29 Jul 2024

Lee Elliott, head of workforce solutions, HP Northwest Europe, shares some advice for those looking to make life easier for their technical experts Read More

UK government sets up AI action plan unit

29 Jul 2024

New government has ambitious plans to use AI to grow the economy, and has hired a tech entrepreneur to help guide the strategy Read More

Patient satisfaction metrics to interpret CAHPS scores

By Sara Heath 29 Jul 2024

Understanding terms like net promoter scores, global scores or top-box scores can help practice leaders assess CAHPS scores and patient satisfaction metrics. Read More