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New Snowflake service enables secure AI, ML deployment

By Eric Avidon 01 Aug 2024

Snowpark Container Services aims to provide the vendor's users with a secure environment for deploying and managing models and applications without having to move their data. Read More

Onboarding vs. orientation: What's the difference?

By Alison Roller 01 Aug 2024

Employee onboarding and orientation are crucial to a new hire's introduction and integration into a company. While related, the two processes serve distinct purposes. Read More

Enterprises struggle to find business value with GenAI

By Antone Gonsalves 01 Aug 2024

Enterprises chase an impractical immediate payback from GenAI and miss opportunities to use less expensive machine learning to solve problems, experts say. Read More

Ubotica claims further breakthroughs in live Earth satellite intelligence

By Joe O’Halloran 01 Aug 2024

Space-based artificial intelligence company claims paradigm shift for Earth observation with Live Earth Intelligence, said to revolutionise capabilities and cost efficiency in space sector Read More

8 contact center metrics to improve agent performance and CX

By Scott Sachs 01 Aug 2024

These metrics measure and report on productivity and effectiveness at the contact center agent level to ensure performance aligns with the overall mission of the organization. Read More

An explanation of prompt engineering

By Tommy Everson 01 Aug 2024

Prompt engineering is responsible for training AI language models to ensure accurate outputs in AI chatbots. Read More

CrowdStrike shareholders sue, alleging false security claims

By Alex Scroxton 01 Aug 2024

A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage Read More

Businesses fail to deliver consistently positive customer experience

By Joe O’Halloran 01 Aug 2024

Research from a leading global business school’s publishing arm finds that even though 94% of business leaders think good customer experience is important for business success, just 38% believe they can deliver it Read More

What Google’s third-party cookie U-turn means for marketers

By Sean Michael Kerner 01 Aug 2024

Google planned to kill third-party cookies, but in July 2024, those plans changed. What does this mean for marketers? Read More

Google Cloud's BigQuery gets AI injection, Looker to follow

By Eric Avidon 01 Aug 2024

The tech giant's latest analytics and data management moves include the general availability of Gemini in BigQuery and the imminent availability of Gemini in Looker. Read More