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Customer experience vs. user experience: What's the difference?

By Michaela Goss 02 Aug 2024

Customer and user experiences sound similar, but they serve different purposes. Together, they can improve organizations' relationships with customers. Read More

Physical AI explained: Everything you need to know

By Andy Patrizio 02 Aug 2024

AI has lived in the digital world, limited to algorithms and software. Now, with physical AI, robotics and AI merge, creating new frontiers and challenges for us to explore. Read More

How AIOps can optimize incident management teams

By Nihad Hassan 02 Aug 2024

Artificial intelligence can help operations teams handle IT incidents, mitigate downtime, increase availability and reduce the time spent on manual processes. Read More

How to prepare for a secure post-quantum future

02 Aug 2024

Quantum computing is expected to arrive within the next decade and break current cryptographic algorithms. SANS' Andy Smith explains how to start securing your company now. Read More

Major changes could reshape the NAND flash market

By Adam Armstrong 02 Aug 2024

The last few years have seen NAND prices crater before rebounding. The next few years may see the major players in the market go public, split or merge. Read More

Bounteous x Accolite, Nokia boost 5G API use-case development

By Joe O’Halloran 02 Aug 2024

Global comms tech provider enters into collaboration with digital transformation services consultancy to deploy Network as Code platform with API developer portal, with initial focus on use cases in areas of ... Read More

GenAI strategy dictates ROI challenges for IT leaders

By John Moore 02 Aug 2024

Enterprises can scale generative AI deployments in different ways. Each alternative comes with its own set of cost considerations and optimization approaches. Read More

NexDock 360: Flexible laptop alternative?

By Cliff Saran 02 Aug 2024

People may choose to upgrade their laptops every couple of years. But they are likely to update their phones more frequently. Each new generation of smartphone provides users with the latest ... Read More

Labour should focus on talent to improve UK's cyber posture

02 Aug 2024

With Labour returning to 10 Downing Street after 14 years, the Computer Weekly Security Think Tank panellists share advice and wish lists for the new government Read More

Patient trust in healthcare tanked during COVID-19 pandemic

By Sara Heath 02 Aug 2024

Patient trust in healthcare providers declined during the pandemic, a trend some experts posit could threaten public health. Read More