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Customer retention vs. acquisition: What's the difference?

By Zaida Marston 13 Sep 2024

Finding new customers can be a challenge, but so is keeping them happy and loyal to the business. This makes customer acquisition and retention critical to successful marketing. Read More

How will the NOPAIN Act impact Medicare beneficiaries?

By Veronica Salib 13 Sep 2024

The NOPAIN Act might alter Medicare prescribing by mandating coverage and expanding access to non-opioid treatments, promoting research, and facilitating education. Read More

Tableau Einstein is a new BI platform with AI at its core

By Eric Avidon 13 Sep 2024

The new platform marks an evolution for the longtime analytics vendor, making AI the focus with capabilities such as agent-based insight generation and real-time analysis. Read More

Mid and South Essex deploys shared care record

By Lis Evenstad 13 Sep 2024

The shared care record is live across the region’s NHS providers, allowing them to share patient information from GPs, hospitals, and mental health and community services Read More

Mitel bolsters hybrid UC offering

By Simon Quicke 13 Sep 2024

Vendor Mitel continues to build on unified communications strategy designed to provide customers with flexibility Read More

Vodafone/Three merger likely to increase mobile prices, warns competition watchdog

By Bryan Glick 13 Sep 2024

A Competition and Markets Authority investigation finds the proposed merger of the two mobile operators would be bad for competition – but offers companies the chance to suggest remedies Read More

UN-backed cyber security report highlights global shortfalls in preparedness

By Caroline Donnelly 13 Sep 2024

In the three years since the UN-backed cyber security report was published, countries have been making a concerted effort to protect themselves from cyber threats, but there’s more to do Read More

Cyber workforce must almost double to meet global talent need

By Clare McDonald 13 Sep 2024

Research from ISC2 finds global cyber workforce needs additional 4.8 million people to fully secure businesses Read More

Municipal makeover: Indian cities embrace cutting-edge tech

By Pratima Harigunani 13 Sep 2024

From AI-powered stray dog management to blockchain-secured building permission certificates, municipal corporations across India are ditching outdated processes for digital tools Read More

How AI could change threat detection

By Mary K. Pratt 13 Sep 2024

AI is changing technology as we know it. Discover how it's already improving organizations' ability to detect cybersecurity threats and how its benefits could grow as AI matures. Read More