Unified Communications (UC) Services
Unified communications has the potential to deliver a seamless end-user experience. With so many options around softphones, collaboration, video-conferencing, presence and other UC technologies to consider, your customers will be relying on you to guide them around this fast-growing, on-trend market sector, and provide the unified communications (UC) services needed to hold it all together.
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News
15 Nov 2024
Maintel interim CEO details transformation progress
The channel player has been through a process of focusing the business on specific areas Continue Reading
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News
19 Sep 2024
Bytes and Maintel share details of H1 progress
Half-year financial updates issued by channel firms both looking towards a stronger finish to fiscal 2024 Continue Reading
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News
02 Jul 2020
Channel key to driving Avaya’s UCaaS offering
Comms player cuts the ribbon on its unified comms-as-a-service product with the channel front and centre of its plans Continue Reading
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News
29 Jun 2020
Nuvias adds collaboration options with Zoom
Distributor Nuvia is given master agent status by video comms platform player Zoom as both look to grow the business via the channel Continue Reading
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News
26 Jun 2020
ISDN switch-off and 5G are clear opportunities for BT channel
Comms specialist has seen a response from customers to the lockdown, with many reaching out for higher-speed digital solutions Continue Reading
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News
17 Jun 2020
Westcon named ‘master agent’ for Avaya UCaaS offering
Westcon will help take Avaya’s first joint offering with RingCentral to the channel in Europe Continue Reading
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News
08 Jun 2020
Avaya readying channel for latest UCaaS offering
Comms player is working towards an end-of-month launch of its Cloud Office product, with current efforts focused on readying the channel for its release Continue Reading
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E-Zine
01 May 2020
MicroScope: Staying connected
In this issue, read about how the channel is helping customers stay connected during the pandemic, with Covid-19 raising hardware demand as businesses aim to provide technology for home workers. Also discover the benefits of SD-WAN and learn about the top compliance concerns for the coming year Continue Reading
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News
30 Apr 2020
Olive Communications steps up support for Teams
Comms specialist is making its suite of services available to firms looking for help in adding more flexibility to their existing infrastructure Continue Reading
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Opinion
20 Apr 2020
What will the next phase of working look like due to Covid-19?
Andy Jane, CTO at Olive Communications, looks back at the past couple of weeks as the UK has been on lockdown to see how businesses have coped during the initial stage of the Covid-19 coronavirus crisis Continue Reading
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News
02 Apr 2020
Vonage EMEA channel boss on a growth mission
The recently appointed channel leader for EMEA at cloud communications specialist Vonage shares his plans for the rest of 2020 Continue Reading
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Opinion
13 Feb 2020
Voice is never going away, says Natterbox CEO
Neil Hammerton at Natterbox tells Nick Booth how some of the issues he experienced with the NHS recently might have been eased with technology Continue Reading
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News
11 Feb 2020
Avaya ‘all-in’ with growth plans
Avaya CEO outlines investment plans in cloud and says it “won’t be shaken easily” Continue Reading
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News
10 Feb 2020
Maintel boss confident of transforming the business
After a few months in the hot seat, Ioan MacRae believes channel player Maintel has the weapons in its armoury to drive future growth Continue Reading
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News
06 Feb 2020
Avaya kicks off partner recruitment for UCaaS launch
Avaya previews first unified communications-as-a-service product Cloud Office following partnership with RingCentral Continue Reading
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News
22 Jan 2020
Avaya appoints former channel boss to UK&I MD role
The comms specialist has turned to its former European channel chief to help continue its drive into the cloud Continue Reading
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News
13 Jan 2020
Ingram Micro Cloud and Cloud Distribution both enjoy strong 2019
Distributors Ingram Micro Cloud and Cloud Distribution share details on how they fared on the revenue front in 2019, with it proving to be a positive time for the big players Continue Reading
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News
07 Jan 2020
Wavenet snaps up Microsoft Teams player VIA
Deal has been struck in a move by Wavenet to increase the expertise it can offer around Teams Continue Reading
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News
03 Jan 2020
Enghouse Systems strengthens software side with Dialogic buy
The unified comms specialist will have more tools to offer partners after it seals a deal to pick up Dialogic Continue Reading
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E-Zine
03 Jan 2020
MicroScope: SMEs and managed services
In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now Continue Reading
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News
23 Dec 2019
Motherhood is the necessity of invention, says Mellanox channel boss
Mellanox vice-president Yael Asseraf Shenhav talks about how her employer has enabled her to thrive in a male-dominated industry and sheds light on how we can all better manage our time Continue Reading
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News
03 Dec 2019
CounterPath preparing for UCC battle in SME space
The unified comms specialist is competing in a crowded SME market and the expectation is that customer segment will continue to be fought over Continue Reading
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Feature
02 Dec 2019
UC roundtable part 2: Unified comms and channel support
In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading
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Feature
22 Nov 2019
UC roundtable part 1: Digital transformation, CX and MSPs
In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs Continue Reading
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Opinion
22 Nov 2019
Opportunities and threats with Microsoft 365 Business Voice
The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading
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News
14 Nov 2019
Customer experience driving collaboration investments
Improving customer experience is one of the main factors behind the decision by users to invest in unified comms and collaboration tools Continue Reading
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News
13 Nov 2019
Microsoft channel needs to be talking about Business Voice
A perfect storm of market conditions are making it the right time for partners to approach customers about their unified comms and collaboration plans Continue Reading
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News
04 Oct 2019
Counterpath ramping up channel efforts to get UCC to SME base
Unified comms player has identified the channel as the best route to a small business customer base that is currently missing out on the benefits of UCC Continue Reading
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News
03 Oct 2019
Telstra looking for channel growth after turning purple
The recent launch of Telstra Purple will give the comms specialist the opportunity to provide the channel with more support Continue Reading
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News
20 Sep 2019
Lifesize outlines channel commitment
Lifesize talks channel investment after breaking through the $100 million mark in bookings Continue Reading
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Feature
13 Sep 2019
What to expect in Q4
AI, contact centres and security are among the areas where the channel might gain in this quarter, according to industry figures Continue Reading
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News
12 Sep 2019
LogMeIn looking for channel to support UCC suite
Firm is looking to get partners behind its latest product releases as it increases the focus its on comms and collaboration suite Continue Reading
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News
03 Sep 2019
Olive Communications talks of growth after solid fiscal year
Comms specialist has seen its cloud and managed services business improve over the last fiscal year Continue Reading
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Feature
12 Aug 2019
Control or shift – channel’s role in the move to business-led IT
What impact could the shift to business-led IT have on channel partners’ role with customers and the relationships they have grown and developed within customer organisations? Continue Reading
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News
09 Aug 2019
Olive CTO talks 5G and the importance of providing a good customer experience
Recently appointed CTO is looking to help the mobile and cloud player build on its legacy and support more global customers Continue Reading
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Feature
29 Jul 2019
Interview: Simon England, Nuvias CEO
With the first quarter of his tenure completed the boss of Nuvias shared his thoughts about his role leading the distributor Continue Reading
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Opinion
09 Jul 2019
Brexit: the demo and the reality
IT industry should make it clear whether the “technological solutions” being bandied about by politicians to solve the Irish border problem are realistic Continue Reading
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News
03 Jul 2019
Connect Managed Services and G3 Comms merge
Customer Experience and Unified Comms players bought together to form a £55m revenue business Continue Reading
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News
13 Jun 2019
Modular channel approach working at Avaya
The unified comms specialist has seen the channel engage with its blocks approach with many getting behind numerous specialisations Continue Reading
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News
06 Jun 2019
Goodbye Daisy Partner Services and hello Allvotec
Daisy Partner Services is to be rebranded and given more independence as voice and data specialist Allvotec Continue Reading
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News
03 Jun 2019
GCI beefs up Microsoft skills with Modality buy
The firm has made its first acquisition since it gained access to a sizable M&A war chest last May Continue Reading
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News
03 Jun 2019
Second suitor emerges for KCOM
With a couple of days to go before the first offer got rubber stamped a higher value bid has come in for the telco specialist Continue Reading
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News
15 May 2019
Oncore IT and Node4 hit the acquisition trail
Both firms bolster their activities through purchases that will deliver unified comms for Oncore IT and SaaS skills for Node4 Continue Reading
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News
02 May 2019
Twilio aiming to build channel momentum
Comms specialist has been on a partner recruitment drive and is looking to keep its indirect business moving forward over the course of this year Continue Reading
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News
25 Mar 2019
Apiary Capital takes majority stake in G3 Comms
Private equity firm makes investment that should fuel further organic growth and possible acquisitions at comms and networking player Continue Reading
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Feature
22 Mar 2019
Nuvias moving to the next stage
Before he moves into the executive chairman role Paul Eccleston the CEO of the distributor talks about the journey the firm has been on Continue Reading
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News
14 Mar 2019
Mitel points partners in the direction of the UCaaS opportunity
Strong demand for greater mobility and flexibility is fueling a growth in the unified comms as a service market Continue Reading
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News
06 Mar 2019
Olive Communications sets sights on global expansion
The communications firm has taken steps to increase its global coverage with an operation in Australia Continue Reading
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News
11 Feb 2019
Firstcom Europe expands UK footprint with Telesis buy
The cloud comms player has ambitions to increase revenues and is using acquisition as one of the ways of getting there Continue Reading
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News
24 Jan 2019
Mitel: Users want cloud comms and are looking for channel help
Research from the comms player has uncovered not only a strong interest from UK firms in cloud-based UC but also a desire to work with experienced partners Continue Reading
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News
09 Jan 2019
Arrow Business Communications strengthens position in Scotland
Comms player makes third purchase north of the border to extend country coverage Continue Reading
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Opinion
17 Dec 2018
In order to sell RCS in the connected car, we need to get biblical
Nick Booth wonders if the Nativity could help people understand an emerging area of technology Continue Reading
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News
03 Dec 2018
Sabio looks East for latest acquisition
Customer experience player makes a second purchase this year adding both technology and a wider geographical footprint Continue Reading
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News
27 Nov 2018
Challenging enterprise market conditions hit KCOM H1 numbers
The comms specialist has updated the markets on the progress of its first half with the enterprise side of the business showing weakness Continue Reading
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News
20 Nov 2018
RingCentral lands shots in cloud battle
RingCentral CEO declares on-premise UC technology “dead” with customers forcing partners’ hands on cloud Continue Reading
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News
06 Nov 2018
SCC deepens comms offering with avsnet investment
Significant investment in comms and collaboration player will form the bulk of SCC approach to that market opportunity Continue Reading
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News
02 Oct 2018
Gamma extends European reach with Dean One buy
Comms specialist's approach to the channel cited as one of the reasons the tie-up was made Continue Reading
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News
06 Sep 2018
Wavenet adds UC muscle with Solar Communications buy
As the last days of summer come to an end there has still been time for Wavenet to add to what has been a long list of deals struck over the last few weeks Continue Reading
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News
22 Aug 2018
Peach and Getronics add to summer of consolidation
Peach IT and Getronics have both struck acquisitions adding to a growing list of deals that have been made over the last few weeks Continue Reading
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News
07 Aug 2018
Elite Group talks acquisitions after securing refinancing
The unified comms specialist is looking to expand the business further after getting more backing from Lloyds Continue Reading
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News
17 Jul 2018
Mitel appoints Westcon-Comstor as part of go-to-market review
The comms firm has been reviewing its go-to-market strategy for the past few months and concluded that a pan-international distributor would make a good addition to the partner roster Continue Reading
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News
11 Jul 2018
Vodafone pointing partners towards IoT and 5G opportunities
The comms firm has been getting its channel ready for the next wave of innovation Continue Reading
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News
27 Jun 2018
Time for the data channel to add voice to the mix
With the technology shifting to the cloud and the days of expensive PBX boxes coming to an end the opportunities for the IT channel are expanding Continue Reading
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News
11 May 2018
Huawei thanks partners for UK growth
The firm has thanked its channel base for helping it gain more share in important vertical markets Continue Reading
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News
25 Apr 2018
Mitel channel should enjoy flexibility and pace after vendor goes private
With Mitel looking to accept an offer that would take it private the message for the channel is that it's business as usual but there is the prospect of something even better coming after the deal closes Continue Reading
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News
24 Apr 2018
Mitel looking at life as a private entity
The unified comms player has accepted an offer that would see it go into private hands Continue Reading
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News
07 Mar 2018
Mitel lines up unified global partner programme
The final part of Mitel's intregration of ShoreTel is to combine the partner programme into a single offering Continue Reading
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News
19 Feb 2018
Nuvias extends Cisco UC support
The distributor has built on its relationship with the recently acquired UC as a service player BroadSoft Continue Reading
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News
02 Feb 2018
Vodafone highlights the UC opportunities
Vodafone's UK channel chief has provided a progress report one year on from rolling out its partner programme Continue Reading
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News
30 Jan 2018
Connect Managed Services makes double acquisition
The firm has struck two deals on both sides of the Atlantic as it looks to bolster its portfolio and customer base Continue Reading
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News
18 Jan 2018
Elitetele.com acquires engineering partner
Telephony player makes its first acquisition of the year indicating that there could be more to come Continue Reading
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News
15 Jan 2018
Education still needed around ISDN switch off
A lot of energy is going into GDPR but once that deadline has passed another big one for the channel and customers to think about is the ISDN switch off Continue Reading
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News
12 Jan 2018
Founder of Nimans passes away
Julian Niman has been found dead at his home in Manchester Continue Reading
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News
11 Jan 2018
Channel key to future Avaya plans
With its shares going onto the New York Stock Exchange next week the firm has outlined some of its growth plans, with the channel very much part of the future Continue Reading
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News
09 Jan 2018
Former Cisco channel man Roberts pitches up at Mitel
Mitel has made a major channel appointment as it looks to crank up sales of its unified comms products Continue Reading
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News
05 Sep 2017
Microsoft gives Westcon-Comstor Surface Hub distribution role
Microsoft has extended its UK distribution network for its large format Surface Hub collaboration tool Continue Reading
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Opinion
01 Sep 2016
Stay flexible – how to benefit from the rise of the softphone
Softphones are popular, when the channel can get customers to adopt them, and Paul Clarke, channel manager, 3CX, has some advice on how to improve the odds of that happening Continue Reading