Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
18 Nov 2024
Channel moves: Who’s gone where?
Personnel moves of note have been made at Proofpoint, N-Able, NTT Data UK&I and Red Canary Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Nov 2024
Questions over the future of Exertis as DCC signals break-up
Group’s chief executive signals a strategic shift to focus solely on its energy business, with it unclear what comes next for its channel business Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Jul 2020
Mullen calls time on her spell as Dell channel chief
After more than two decades at the vendor, Joyce Mullen has decided the time is right for a fresh challenge Continue Reading
By- Simon Quicke, Microscope Editor
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News
10 Jul 2020
Exclusive Networks brings the curtain down on its festival
Distributor has spent the week educating and entertaining partners through its online festival Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Jul 2020
GTDC: Distribution shines during the pandemic
Cloud sales increased, as did as-a-service demands, but a snapshot into the past few months from the Global Technology Distribution Council found disties were more than able to react to the changes Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Jul 2020
Insight promotes from within for next UK boss
Darren Hedley will step into Emma de Sousa’s role as Insight’s UK senior vice-president from the start of next year Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
03 Jul 2020
What will the ‘new normal’ look like?
With thoughts starting to turn to a post-coronavirus world, the channel is trying to work out what changes made in the past few months will stick Continue Reading
By- Simon Quicke, Microscope Editor
- 02 Jul 2020
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News
29 Jun 2020
Channel roundup: Who's gone where?
Senior changes at Lenovo and the emergence of a fresh employer in the shape of Nebulon are just a couple of the highlights this week Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
25 Jun 2020
Four disciplines for maintaining staff productivity to meet service level agreements in pandemic
Datto’s vice-president of engineering for remote monitoring and management, Ian van Reenen, shares some views about productivity during the current crisis Continue Reading
By- Ian van Reenan, Datto
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News
23 Jun 2020
Cancom UK boss urges offices to reopen
The office environment has an important to to play, and staff are starting to return as the coronavirus lockdown eases. Cancom's UK boss is encouraging others to open their offices once more Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Jun 2020
Security rises to the top of the MSP agenda
Research from Datto and IT Glue provides a snapshot of how managed service players are reacting to the coronavirus Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Jun 2020
Ingram Cloud Summit shares thoughts on the long view
Sessions at the distributor's virtual conference look beyond the current demands of the pandemic to what will be coming next Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jun 2020
Channel crying out for the ‘human touch’
Research from Kaspersky reveals that distributors and resellers want much more contact with vendors Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2020
Channel roundup: Who’s gone where?
Another week of personnel movement across the industry as firms seek the expertise that will help drive growth Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
10 Jun 2020
Five-minute interview: Remco Postma, Tufin
Remco Postma, director, channel sales EMEA at Tufin, takes the questions and reveals what gets him up in the morning and shares his ice-skating credentials Continue Reading
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News
08 Jun 2020
Channel roundup: Who’s gone where?
Talent already in the building has been discovered and rewarded by a few firms this week Continue Reading
By- Simon Quicke, Microscope Editor
- 05 Jun 2020
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E-Zine
05 Jun 2020
MicroScope: The surge in home working
The shift by many to home working has created opportunities and challenges for the channel as it looks to help customers through the changes. Also discover the importance of diversity in your workforce, and how Covid-19 is affecting IT events Continue Reading
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Feature
03 Jun 2020
Channel starts considering the legacy of the coronavirus
As lockdown starts to ease, considerations are turning to what the “new normal” will look like, and how it will impact the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Jun 2020
Channel roundup: Who's gone where?
Some fresh names for the channel to add to their contacts books as there is more personnel movement across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Jun 2020
Channel increases digital marketing efforts
Veeam is the latest to notice an increase in demand from partners for digital marketing support Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
27 May 2020
Building the workplace of the future
Technology has evolved in the office, but are companies prepared for the next step? Continue Reading
By- Lieven Bertier, Barco ClickShare
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News
26 May 2020
Softcat shares details of ‘satisfactory’ Q3 trading
Channel player’s trading update reveals that the first few weeks of lockdown have not had too much impact on the numbers Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 May 2020
Tech Data increases digital collaboration to reach out to resellers
Distributor’s lunchtime sessions have proved popular with resellers, who appreciate the chance to talk about a range of topics Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 May 2020
Brexit uncertainty and coronavirus barely leave a dent on DCC
Exertis parent delivers its numbers for its fiscal 2019, indicating that it is weathering the storm Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 May 2020
Channel roundup: Who’s gone where?
Another busy week across the channel, with some boardrooms opening the door to some fresh expertise Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
13 May 2020
Interview: Bob Bailkoski, CEO of Logicalis
The recently appointed chief executive of Logicalis, Bob Bailkoski, discusses coronavirus and his vision for the business Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
07 May 2020
Coronavirus: How Covid-19 kick-started a shift to home working
Lockdown has forced people to work from home and turn to the channel for help in supporting the ‘new normal’ Continue Reading
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News
04 May 2020
Channel round-up: Who’s gone where?
The country might have been in lockdown for the past few weeks, but that has not stopped the hires continuing across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
04 May 2020
All to gain: Unlocking the potential of a diverse and inclusive workforce
We look at the business benefits of opening the doors to a diverse workforce Continue Reading
By- Yvette Steele, CompTIA
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Opinion
04 May 2020
What if we could learn IT skills at the speed of hackers?
IT training is not a marathon, but maybe it is a Skill Sprint, writes Nick Booth Continue Reading
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E-Zine
01 May 2020
MicroScope: Staying connected
In this issue, read about how the channel is helping customers stay connected during the pandemic, with Covid-19 raising hardware demand as businesses aim to provide technology for home workers. Also discover the benefits of SD-WAN and learn about the top compliance concerns for the coming year Continue Reading
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News
27 Apr 2020
Softcat backing charity battling coronavirus-induced food poverty
Reseller Softcat is urging the rest of the channel to get behind a campaign aimed at helping to feed people who are struggling with hunger because of the Covid-19 coronavirus pandemic Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
24 Apr 2020
Channel relationships really matter
The chief executive and founder of security distributor e92plus, Mukesh Gupta, shares his thoughts about the help his firm can deliver right now Continue Reading
By- Mukesh Gupta, e92plus
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News
23 Apr 2020
Computacenter provides some cheer with robust Q1 trading
One of the first set of numbers to include some lockdown trading has come out of the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Apr 2020
Exclusive Networks adds more muscle to executive team
Distributor hires a head of professional services as it continues to bolster its management ranks Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Apr 2020
Certification exams move online
Training bodies have reacted to the lockdown with moves to make it easier for resellers brushing up on their skills to sit exams Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
09 Apr 2020
Coronavirus: It’s time to support partners
Vendors have started to respond to the challenges that partners are facing with more flexibility and support Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Apr 2020
Coronavirus: BT’s response to maintain service levels
Telecoms player is taking steps to arm partners with more support and minimise risks for those still working in the field Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Apr 2020
Computacenter bosses sacrifice pay in solidarity with workers
Leaders of the channel giant decide to go without pay for the next three months to stand shoulder-to-shoulder with furloughed staff Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Apr 2020
Channel round-up: Who’s gone where?
The job appointments keep coming, despite the lockdown, with some movement across the industry in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Apr 2020
Exclusive Networks sets up coronavirus support hub
Distributor steps up support it can provide resellers during these difficult times Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Apr 2020
Softcat weighs up furry choice
Channel player raises thousands for Mind as part of its April’s Fool campaign Continue Reading
By- Simon Quicke, Microscope Editor
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News
30 Mar 2020
Channel roundup: Who's gone where?
No matter where the human resources departments are operating from, the need to keep actively hiring fresh talent continues unabated Continue Reading
By- Simon Quicke, Microscope Editor
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News
30 Mar 2020
Coronavirus: Partners add value as customers adapt to lockdown
Face-to-face meetings might not be an option, but the channel can still help users as they adapt to a new reality Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Mar 2020
Brown to step down at Softcat as Hockin emerges at Arcserve
Softcat managing director announces his intention to step down at the end of the reseller’s current fiscal year Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
18 Mar 2020
Covid-19: Let's get through this together
The channel has always been about people at its heart, and as we all struggle to get through the coronavirus crisis, let's not forget to look out for each other Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Mar 2020
Channel round-up: Who’s gone where?
A few executives on the move as firms look to bring on board expertise to support growth ambitions Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Mar 2020
Coronavirus sparks remote working demand
The channel is in a prime position to help customers keep going through the coronavirus crisis by enabling more flexible working methods Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Mar 2020
Channel round-up: Who’s gone where?
HR departments across the industry remain busy thanks to a flurry of executive appointments over the past seven days Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Mar 2020
CompTIA teams up with SkillsTX to extend training reach
Industry group is keen to get its certifications in front of more users and forms partnership with platform provider Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
03 Mar 2020
MicroScope: Making life easier for the channel
In this issue, read about how Dell is continuing on its mission to make life easier for partners by introducing improved tools, and we take a closer look at how cloud, cyber security and 5G are set to dominate over the course of 2020 Continue Reading
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News
02 Mar 2020
Channel roundup: Who’s gone where?
Another busy week, with executives shuffling and getting the chance to make a difference in fresh roles Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Feb 2020
Are users ready as coronavirus sparks more remote working?
More firms are starting to send staff home as the coronavirus continues to spread, but there are concerns their technology is not up to supporting more remote access Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
26 Feb 2020
The channel and sustainability
There is no doubt that the climate change crisis has put the issue in the spotlight and resellers are being asked to not only help customers but show their own credentials around sustainability Continue Reading
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News
24 Feb 2020
SCC shares insights into workplace mobility
Channel firm casts an eye over the current extent of mobile working and the consequences for customers Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Feb 2020
Insight will move de Sousa into EMEA role
Next year will see changes in Insight’s EMEA leadership, with the current UK boss the chosen candidate to take up that role Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Feb 2020
Channel roundup: Who’s gone where?
It’s been another few days of movement across the industry, with personnel departments kept busy Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
17 Feb 2020
Five-minute interview: Ian Ashworth, Netwrix
MicroScope puts its questions to Ian Ashworth, channel director for EMEA and APAC at Netwrix Continue Reading
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News
14 Feb 2020
Simmonds takes channel leadership role at HPE
Vendor chooses to promote from within as it continues to put the right executives in place across a unified sales operation Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Feb 2020
Logicalis rings the changes
Channel player updates its executive line-up days after undergoing a corporate rebranding Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Feb 2020
ScanSource adapting for digital future
Distributor makes senior appointment to coordinate its digital distribution efforts, with plans to offload physical operations gathering pace Continue Reading
By- Simon Quicke, Microscope Editor
- 31 Jan 2020
- 31 Jan 2020
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News
31 Jan 2020
Lenovo DCG turns to channel veteran to run EMEA
Hardware player brings in former Riverbed channel executive with a history of working with partners to drive growth across the ecosystem Continue Reading
By- Simon Quicke, Microscope Editor
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News
29 Jan 2020
Resellers look to distribution to underpin 2020 ambitions
Context shares more findings from its ChannelWatch report with resellers looking for more support from their distie partners Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Jan 2020
Channel roundup: Who's gone where?
Who has moved into a fresh job in the past seven days? We highlight some of those making moves in the industry in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Jan 2020
Avaya appoints former channel boss to UK&I MD role
The comms specialist has turned to its former European channel chief to help continue its drive into the cloud Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Jan 2020
Channel roundup: Who's gone where?
Moves at a fairly senior level seemed to be the trend over the past week with firms looking to kick on in 2020 with some fresh talent Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jan 2020
Skills crisis threatens to derail customer growth ambitions
Getting hold of talent is top of the list of concerns for UK tech leaders and is causing many of them to cast doubts over the prospects for the industry in the next couple of years Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Jan 2020
Channel roundup: Who's gone where?
Several executive moves have caught the eye over the past seven days with this roundup capturing a few of the notable ones Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
13 Jan 2020
Beware of falling for the hype machine
With more companies resorting to hyperbole to sell products, Billy MacInnes warns of the necessity to see past exaggeration and look at the true effectiveness of products and technology Continue Reading
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News
10 Jan 2020
Synnex splits in two with Concentrix getting its independence
Distributor is looking to gain more flexibility and focus by splitting away from the customer experience specialist Concentrix Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Jan 2020
Desmond returns as Exclusive strengthens executive team
After a year away from his role at Exclusive Networks, Barrie Desmond has returned to the distributor alongside three other hires to add muscle to the channel player’s executive team. Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Jan 2020
Channel roundup: Who's gone where?
Just a few executive changes to concentrate on the first full week back to work of 2020 Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
03 Jan 2020
Channel faces another year of evolution
Distributors, vendors and trade associations share their expectations for the year ahead, with the need to embrace change a key part of the message Continue Reading
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News
20 Dec 2019
Resellers feeling good about 2020
Context has surveyed thousands of resellers across the UK and Europe and found that levels of optimism are higher than at this time last year Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
20 Dec 2019
Five minute interview: Alex Walsh, Manager of Channels UK&I at Veeam
The recently appointed UK channel chief at Veeam shares his thoughts on his favourite band and the movie he wish he hadn't seen Continue Reading
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News
19 Dec 2019
VMware arming channel with skills to unlock digital opportunities
Reaping the digital transformation rewards is more than just an IT conversation and VMware's UK channel chief is taking an approach based on helping partners increase their capabilities Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Dec 2019
Channel roundup: Who's gone where?
Before the channel starts to go into full on festive mode there have still been some appointments worth highlighting Continue Reading
By- Simon Quicke, Microscope Editor
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News
10 Dec 2019
SCC chief heralds solid year
The last twelve months have been busy ones for SCC and its chief executive is keen to highlight its achievements Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Dec 2019
Northamber founder David Phillips passes away
The founder of Northamber has sadly died after suffering a short illness Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Dec 2019
Sabio looks for growth with fresh CEO
Firm looks to build on six acquisitions in the last three years with a fresh face in the CEO chair Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Dec 2019
Lenovo lifts lid on SME demands for more flexibility
The vendor has found that a significant number of staff working for SMEs would like to get access to mobile and cloud computing tools Continue Reading
By- Simon Quicke, Microscope Editor
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News
02 Dec 2019
Channel roundup: Who's gone where?
Another busy week with several comings and goings to report on from across the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Nov 2019
Support for business and tech called for from next government
Channel and business groups set out their wish list for whoever wins the keys to Number 10 next month Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Nov 2019
Channel roundup: Who's gone where?
Another week with some moves across the industry as firms look to get the right personnel to drive growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Nov 2019
GTDC: Distribution set for continued growth
The industry group has released the findings of its 2025 research indicating that the future for distribution is looking positive Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Nov 2019
Channel roundup: Who's gone where?
No sign of the job moves slowing down with some more changes happening across the industry over the course of the last week Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Nov 2019
Dell platinum partner OCF undergoes an MBO
The owners of the high performance computing specialist have decided the time is right for some fresh hands at the wheel Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Nov 2019
Tech Data accepts $5.4bn private equity offer
Distributor's board recommend the sale, which should give it access to more financial muscle Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Nov 2019
Exertis delivers for DCC
Half year numbers show that although facing its challenges the Technology side of the business is performing strongly Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Nov 2019
Channel roundup: Who's gone where?
A busy week with lots of announcements of fresh faces taking up roles across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Nov 2019
SCC investing millions in HQ
A couple of buildings that date from the 1980s will be given a full refurb as the channel player invests in its facilities Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
07 Nov 2019
What’s in a name? Inside sales versus telesales
Inside sales seems much the same as telesales, only dressed up for the modern age. What's brought the change about and is it really so different from what we already know? Continue Reading
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News
04 Nov 2019
Channel roundup: Who's gone where?
Another busy few days in the IT world with some more appointments being made across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Oct 2019
Rivals offer alternative to UKFast staff after CEO steps down
Lawrence Jones has decided to step down amid allegations of sexual misconduct Continue Reading
By- Simon Quicke, Microscope Editor
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News
29 Oct 2019
Retirement wave sparking mainframe skills crisis
LZLabs has found that in just a few years those with the skills at many firms to keep the mainframe lights on are planning to head off into retirement Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Oct 2019
Channel roundup: Who's gone where?
A brief guide to some of the appointments made across the industry in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Oct 2019
Skills issues holding back wider channel adoption of emerging tech
CompTIA takes the pulse of the UK channel and discovers more would like to be at the cutting edge but expertise is an issue Continue Reading
By- Simon Quicke, Microscope Editor
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News
21 Oct 2019
Channel roundup: Who's gone where?
Another busy seven days with some more arrivals that have been hand picked for their abilities to bring growth Continue Reading