Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
17 Dec 2024
Exclusive Networks unifies security services
Distributor brings together its consultancy, training and technical expertise under one roof to make life easier for partners, while Westcon-Comstor has rewarded a number of staff with senior promotions Continue Reading
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News
17 Dec 2024
Channel moves: Who’s gone where?
Changes and moves announced at Computacenter, Genesys, The Noledge Group, Forcepoint and CirrusHQ Continue Reading
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E-Zine
03 Sep 2021
MicroScope: Stepping forward after Covid
In this issue, discover what the lasting impact of Covid-19 is likely to be as the channel emerges into a post-pandemic world. Also discover more about disaster recovery for SMEs and how best to make a plan to protect your business, and read about an uptick in cloud-based contact centre-as-a-service solutions Continue Reading
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News
01 Sep 2021
Tech Data and Synnex complete merger
Time to welcome in a fresh brand and get up to speed with a new-look board of directors Continue Reading
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News
31 Aug 2021
Channel roundup: Who’s gone where?
Bank holidays barely cause a pause in the continual move by firms to hire more expertise to support growth Continue Reading
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Feature
27 Aug 2021
Why should you choose a channel career?
As a teenager embarking on A-levels, I am wondering what to do with my life. The question is whether or not this industry is something to get excited about Continue Reading
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News
23 Aug 2021
SMEs cautious about getting back into the office due to Delta variant
Research reveals that doubts persist about when to make the decision to return to the office, with the Delta variant still causing concern Continue Reading
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News
23 Aug 2021
Channel roundup: Who’s gone where?
Firms across the industry are making hires to get skilled executives in position for the important fourth-quarter period and beyond Continue Reading
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News
19 Aug 2021
A channel career: Fast-paced, creative and enjoyable
With many young people thinking about what to do with their recent exam results and where to build a future, there are numerous reasons to consider the channel Continue Reading
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Opinion
19 Aug 2021
Bye ‘buy’ baby: subscription services are the future
We take a look at the changing face of IT consumption Continue Reading
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News
17 Aug 2021
Channel emerging from pandemic optimistic about its position and future
Latest CompTIA report on the state of the industry reveals a channel that is changing but is also feeling positive about its situation Continue Reading
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News
12 Aug 2021
Maintel appoints ESG leader
Managed service provider takes its commitment to the environment to another level with the decision to create fresh role Continue Reading
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News
06 Aug 2021
Pressure to find staff increases across the industry
There are not enough people out there to fill jobs in the tech world, but it might help if the focus on technical expertise was taken out of working in the industry Continue Reading
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Feature
04 Aug 2021
Five-minute interview: Fiona Doak, Appgate
The latest to give MicroScope an insight into their life and career is Fiona Doak, director of channel sales EMEA at Appgate Continue Reading
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News
26 Jul 2021
Channel roundup: Who’s gone where?
Logicalis lead the way with announcements about changing its corporate structure, but there are also moves at Cellhire, Uberall and Noname Security Continue Reading
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News
22 Jul 2021
Digital a major part of the strategy at Nuvias
Distributor is extending its online tools for resellers that want to use them and its recently acquired Cloud Distribution business has been adding to its portfolio Continue Reading
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News
22 Jul 2021
Riverbed Community aims to share expertise
Partners encouraged to be part of an effort to improve technical knowledge around key areas in networking, app performance and security Continue Reading
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News
21 Jul 2021
Computacenter on track for another strong year
Computacenter issues trading update covering H1, with the business enjoying growth and positioned to build on that in the second half Continue Reading
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News
16 Jul 2021
DCC Q1 builds on FY20 momentum
Parent of Exertis holds its AGM and updates investors on the progress made so far in its fiscal year Continue Reading
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News
12 Jul 2021
Channel roundup: Who’s gone where?
The hunt for talent across the industry continues, with a number of channel-facing executives starting fresh roles Continue Reading
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News
07 Jul 2021
Dell UK boss positive that momentum will remain in market
Vendor shares insights into how the market is faring and what the prospects are after more Covid restrictions are lifted Continue Reading
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E-Zine
02 Jul 2021
MicroScope: Life on the edge
With opportunities around edge computing on the up, we ask experts to weigh in on how the channel can approach using the tech to its advantage. Also discover how to encourage employees to take cyber security lessons seriously, and how collaboration is key to growth this year Continue Reading
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News
17 Jun 2021
Watt lands CEO award with backing of Softcat staff
Softcat leader picks up award that resulted from views expressed by the channel player’s own employees Continue Reading
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News
14 Jun 2021
Channel round-up: Who’s gone where?
It’s been another busy few days across the industry, with some senior movers and shakers taking up fresh challenges Continue Reading
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Feature
09 Jun 2021
Five-minute interview: Jose Pena, Digital.ai
Jose Pena of Digital.ai shares his insight and experiences surrounding the channel in this latest five-minute interview Continue Reading
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E-Zine
04 Jun 2021
MicroScope: A hybrid working world
With hybrid working set to become the norm as the world starts to return to a more normal footing post-Covid, we look at how businesses are preparing for the new world of work. Also discover how to tackle the sustainability challenge, and have some key questions answered around handling bottlenecks caused by large volumes of data Continue Reading
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Opinion
21 May 2021
Things to consider before signing off on PR
Are you an MSP or channel partner looking for a good PR and/or content agency? Gina Hough, managing director at MCC Int Ltd, reckons it’s all about being prepared Continue Reading
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News
18 May 2021
DCC reports revenue growth
Exertis parent shares financial results that reveal how the channel player has navigated through the pandemic Continue Reading
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News
07 May 2021
Insight: It matters to be a great place to work
The managing director and head of HR reveal why getting recognised for being a good employer does make a difference Continue Reading
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E-Zine
07 May 2021
MicroScope: Exploring digital metamorphosis
Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape Continue Reading
- 06 May 2021
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News
06 May 2021
Softcat sets out ambitious sustainability targets
Channel player looks to mark itself out as a leader on the issue of sustainability, with carbon commitments and plans for the way it chooses those it works with Continue Reading
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News
19 Apr 2021
Channel round-up: Who’s gone where?
Those with expertise across the channel in partner management and marketing have been in strong demand over the last week Continue Reading
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Feature
14 Apr 2021
Five-minute interview: Steve Santini, Schneider Electric
In the latest five-minute interview, Steve Santini, channel director of APC by Schneider Electric, takes some time to field the questions Continue Reading
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News
12 Apr 2021
Channel can ease hybrid working concerns
Avaya has linked the ability to enjoy hybrid working to employee happiness levels, but there is work to do in getting the IT fully in place Continue Reading
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E-Zine
09 Apr 2021
MicroScope: Chart course to Covid-19 recovery
Customers have had to react to changes caused by the pandemic, so what decisions have they made in the past year? In this issue, we explore how businesses have adapted to the new normal, different approaches to remote working, and take a look at the challenge of sustainability Continue Reading
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Opinion
08 Apr 2021
The evolution of the channel partner: control the narrative to increase your sales
Johnny Carpenter, vice-president of EMEA sales at iland, shares some advice for partners looking to increase their sales in a post-pandemic world Continue Reading
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News
30 Mar 2021
Exertis joins GTDC ranks
Distributor becomes latest to join the global organisation that promotes the second tier of the channel Continue Reading
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News
29 Mar 2021
Channel roundup: Who's gone where?
Another busy few days across the industry, with executives on the move as firms seek growth Continue Reading
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News
29 Mar 2021
Cisco: Technology will play a role in hybrid working world
Firm shares research revealing the good and bad of working from home and what customers need to do to keep their staff happy in the future Continue Reading
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News
25 Mar 2021
Cisco launches partner apprenticeship programme
Vendor looks to help its channel get access to more talent and help the wider ecosystem develop a pipeline of digital skills Continue Reading
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Feature
24 Mar 2021
Five-minute interview: Nick Offin, Dynabook
Dynabook’s Northern Europe division leader, Nick Offin, is the latest to share some personal insights Continue Reading
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News
22 Mar 2021
Tech Data merges with Synnex
Tie-up between Tech Data and Synnex would see a combined operation with more than $57bn revenues and a global reach Continue Reading
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News
15 Mar 2021
Channel roundup: Who's gone where?
It’s been another busy week in the personnel departments across the industry Continue Reading
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News
08 Mar 2021
Channel round-up: Who’s gone where?
A Sophos EMEA channel appointment leads the list of personnel changes that have happened across the channel in the past week Continue Reading
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News
08 Mar 2021
International Women’s Day: The need for diversity continues
Diversity in the channel has improved and Vivienne Francis, a senior channel executive at Motorola Solutions, is making sure that trend continues Continue Reading
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News
08 Mar 2021
Cherwell signals expanding ITSM opportunity
Firm’s recent virtual Clear conference indicated that more customers were looking for employee development tools and no-code options Continue Reading
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News
01 Mar 2021
Channel roundup: Who's gone where?
Until the robots take over, the best chance of gaining growth is to reach out to an experienced and skilled person. More across the industry have done just that in the past week Continue Reading
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News
22 Feb 2021
Channel roundup: Who's gone where?
Another busy week in the world of channel recruitment, with security personnel changes emerging as one of the themes of the past seven days Continue Reading
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Opinion
15 Feb 2021
Is virtual learning the future of work?
The way we all consume learning has changed significantly over the past year thanks to Covid-19, and it might never quite be the same again Continue Reading
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News
15 Feb 2021
Channel roundup: Who’s gone where?
Those seeking growth and a chance to breathe some fresh life into their channel relationships have been recruiting over the past week Continue Reading
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News
08 Feb 2021
Channel roundup: Who’s gone where?
It has been a busy last seven days across the industry on the recruitment and promotion front Continue Reading
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Feature
05 Feb 2021
Service providers should ask more questions
Nick Booth catches up with Barracuda and hears how it wants its channel to ask much more about the everyday stuff of life Continue Reading
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News
01 Feb 2021
Watts steps into Gass role at Tech Data
Distributor promotes its current UK&I managing director to take on even more responsibility Continue Reading
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News
25 Jan 2021
Channel roundup: Who's gone where?
Another week of movement across the channel, with vendors and partners hiring for growth Continue Reading
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News
19 Jan 2021
‘Sticking plasters’ applied in first lockdown leave users vulnerable
Channel urged to make sure customers are not left using inadequate products that they acquired in March last year to get them through the pandemic Continue Reading
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News
18 Jan 2021
Channel roundup: Who’s gone where?
Another busy week in HR departments across the industry with some significant channel appointments being made Continue Reading
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News
14 Jan 2021
Distribution comes through pandemic year strongly
Record sales and a rapid response to the changing demands caused by the coronavirus pandemic helped the channel get through 2020 Continue Reading
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News
13 Jan 2021
Tech Data launches hardware apprenticeship
Distributor plans to offer more support to resellers as staff sign up to increase their technical knowledge Continue Reading
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News
12 Jan 2021
Exertis increases efforts to drive diversity and inclusion
Channel player keen to increase its appeal across the globe as a diverse and inclusive employer Continue Reading
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News
11 Jan 2021
Channel round-up: Who’s gone where?
The first working week of 2021 saw a few personnel moves across the industry Continue Reading
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E-Zine
08 Jan 2021
MicroScope – January 2021: Looking to the future
In this issue of MicroScope, take a look at what the year ahead holds for the channel after a largely positive 2020. Also discover why IAM technology is so important for post-pandemic cloud computing, and what approaches are fundamental to finding business success Continue Reading
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News
07 Jan 2021
Sapphire, Charterhouse and Pax8 strike deals
Appetite for acquisitions across the channel shows no sign of abating, with a few deals struck already this week Continue Reading
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News
06 Jan 2021
Commvault ushers in fresh channel chief
Former Dell EMC executive takes up the challenge of strengthening Commvault’s global partner base Continue Reading
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News
04 Jan 2021
Softcat bolsters public sector efforts with major hire
Channel player turns to former VMware staffer to take charge of its public sector division Continue Reading
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Feature
04 Jan 2021
Five-minute interview: Gerry Sheldrick, Exclusive Networks Ireland
Exclusive Networks Ireland’s country manager, Gerry Sheldrick, tells MicroScope about his career and ambitions, as well as some insight into what makes him tick Continue Reading
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Feature
23 Dec 2020
2021: What the channel thinks is coming next
This year has been a strange one, and the pandemic is going to linger into the next, along with Brexit and other unknowns, but the channel is ready for whatever comes Continue Reading
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Opinion
16 Dec 2020
Fundamental principles for channel business success
Steven Santini, UK&I channel director of Schneider Electric, shares his thoughts around just what underpins a winning approach Continue Reading
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Feature
11 Dec 2020
Five-minute interview: Emanuel Salmona, Claroty
MicroScope speaks to Emanuel Salmona, vice-president of global partnerships at Claroty, to find out some details on his work and life Continue Reading
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News
10 Dec 2020
Insight UK boss on taking the positives from a challenging year
Darren Hedley opens up about the impact the current pandemic has had on his relatively short time in the UK&I managing director role at Insight Continue Reading
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News
09 Dec 2020
Ingram Micro ends Chinese adventure with $7.2bn sale
Distributor Ingram Micro has been picked up by US private equity player Platinum Equity, ending four years under the ownership of the HNA Group Continue Reading
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News
08 Dec 2020
Denise Bryant gets UKI channel role at NetApp
Well-known channel figure Denise Bryant takes lead role for indirect business at cloud and data management specialist NetApp Continue Reading
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News
07 Dec 2020
Channel round-up: Who’s gone where?
There is still time in 2020 for some senior appointments to be made across the industry Continue Reading
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News
01 Dec 2020
Cloud Distribution masterclass series puts emphasis on sales
Distributor extending the online support it can provide to partners keen to improve their sales skills Continue Reading
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News
30 Nov 2020
Channel round-up: Who’s gone where?
It’s another busy week, with some well-known names popping up at different companies Continue Reading
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News
19 Nov 2020
Insight urges customers to examine costs closely before cutting jobs
Channel player is concerned customers are laying off IT staff when savings could be made elsewhere in the business Continue Reading
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News
16 Nov 2020
Channel round-up: Who's gone where?
We look at more moves taking place across the industry, with some senior appointments being made in the hunt for growth Continue Reading
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News
11 Nov 2020
GTDC praises distribution’s response to the pandemic
The industry group has held its annual summit, with CEO Frank Vitagliano highlighting just how well distribution has navigated the challenges of Covid-19 Continue Reading
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Opinion
11 Nov 2020
Covid-19 pandemic highlights a crisis of data
Paul Evans, CEO of Redstor, shares his views about why he feels the ‘new normal’ offers unprecedented opportunities Continue Reading
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News
26 Oct 2020
Channel roundup: Who's gone where?
Personnel moves that will interest the channel at Citrix, Mimecast, CyberGuard Technologies and ITS Continue Reading
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News
19 Oct 2020
Channel round-up: Who’s gone where?
It’s been a busy couple of weeks across the industry as more hires are made to support growth ambitions Continue Reading
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News
13 Oct 2020
Training’s shift to virtual is a lasting legacy of the pandemic
CompTIA has shone the spotlight on how Covid-19 has changed the industry as it starts its EMEA partner event Continue Reading
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News
13 Oct 2020
GTDC: Two-tier model offers vendors highest returns
Working with distribution and resellers rather than opting to go single-tier or direct is the best go-to-market strategy for vendors Continue Reading
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News
09 Oct 2020
Current conditions could foster further consolidation
Boss of SCC reveals that the company is considering some deals at a time when M&A activity is continuing across the channel Continue Reading
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News
09 Oct 2020
Canalys: A profitable year for the channel
The channel has managed to navigate one of the most challenging years so far in a positive way Continue Reading
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News
06 Oct 2020
Trolle eyes expansion at Exclusive Networks
New CEO is keen to bulk out global presence to make sure company increases its representation in more markets Continue Reading
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News
02 Oct 2020
Pandemic sparks revenue climbs in unified comms and collaboration
IDC has shared its views of what happened in the market in the second quarter, with the shift to home working having a clear impact on demand Continue Reading
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News
21 Sep 2020
Channel roundup: Who’s gone where?
Another busy few days, with – amongst other moves – Dell’s former channel chief popping up as US boss at Insight Continue Reading
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News
16 Sep 2020
HP looks for channel to make a positive difference
Vendor launches Amplify Impact programme to encourage more diversity and inclusion across the industry Continue Reading
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News
15 Sep 2020
Change at the top of Exclusive Networks
Distributor welcomes a fresh CEO to take the helm and keep the firm’s growth coming Continue Reading
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News
07 Sep 2020
Channel roundup: Who's gone where?
Another busy week across the industry, with there being no signs of slowdown in the volume of hires Continue Reading
- 03 Sep 2020
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Opinion
02 Sep 2020
How can technology businesses make a safe return to business?
Miriam Murphy, senior vice-president at Tech Data Advanced Solutions, shares her thoughts about how we can start to get back to more normal working practices Continue Reading
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News
01 Sep 2020
Context: Toner sales reveal slow return to offices
Analyst house Context has found that it is able to reveal the different reactions across Europe to working back in the office by charting the sales of toner Continue Reading
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News
27 Aug 2020
Tech Data gearing up for more familiar Q4
As life gets ever closer to returning to a more normal state, the distributor has noticed enterprise projects coming back Continue Reading
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Feature
25 Aug 2020
Five-minute interview: Darren Laurie, Versa Networks
It’s time for another channel executive to share some details about their life and career Continue Reading
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News
24 Aug 2020
Channel roundup: Who’s gone where?
Another busy few days across the IT world with some fresh names for partners to add to their contacts book Continue Reading
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News
20 Aug 2020
HPE on the hunt for new channel chief
Paul Hunter heads to the US, leaving a vacancy at the top of the vendor’s channel organisation Continue Reading
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News
18 Aug 2020
Dell welcomes former staffer Dagher as global channel chief
After a three-year spell running Cisco Canada, Rola Dagher returns to step into the shoes vacated by Joyce Mullen Continue Reading
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News
18 Aug 2020
MSSPs the answer for fed-up SOC staff
Employees sitting in security operations centres are showing signs of cracking under increasing pressure Continue Reading
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News
18 Aug 2020
Channel roundup: Who’s gone where?
A fresh face is at the helm in the UK&I at IBM, while there have also been moves at Corelight and Adaptiv Networks Continue Reading
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Feature
07 Aug 2020
Five-minute interview: Jan Ursi, Rubrik
MicroScope asks another channel executive a series of questions designed to help you get to know them that little bit better Continue Reading
