Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
18 Nov 2024
Channel moves: Who’s gone where?
Personnel moves of note have been made at Proofpoint, N-Able, NTT Data UK&I and Red Canary Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Nov 2024
Questions over the future of Exertis as DCC signals break-up
Group’s chief executive signals a strategic shift to focus solely on its energy business, with it unclear what comes next for its channel business Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jul 2022
Microsoft gives Dezen channel chief role
Months after former incumbent left the business, the vendor has made its choice for who will be at the helm of the partner organisation Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Jul 2022
Westcon-Comstor boss increases support for partners and staff
Distributor’s chief executive plans to ramp up partner support this year and is taking steps to protect staff from the cost-of-living crisis Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jul 2022
Softcat outlines CEO succession plan
Channel player Softcat reveals that current boss Graeme Watt will leave that position in August next year Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Jul 2022
Channel roundup: Who's gone where?
The industry never stands still, and talent helps grease the wheels of growth and innovation, as we see in this week’s ‘Who’s gone where?’ Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Jul 2022
Channel roundup: Who's gone where?
A busy seven days across the channel as executives are hired and positions are filled across various organisations Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
01 Jul 2022
MicroScope: The slow march to Windows 11
It's taken a while, but the latest Microsoft OS is having an impact – read all about the journey to Windows 11, as well as the uptake of co-innovation and co-creation strategies in the channel, and Broadcom's acquisition of VMware Continue Reading
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News
27 Jun 2022
Channel roundup: Who’s gone where?
Reaching out for experience is the theme of the week as some executives with impressive CVs start fresh roles Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Jun 2022
Tech Data shares its position on the future of work
Distributor refurbishes Bracknell and Basingstoke offices with the emphasis on flexibility and collaboration Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2022
SAP launches partner training initiative
Vendor SAP aims to help reduce the skills gap and provide partners with access to a fresh wave of skilled individuals Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Jun 2022
Five-minute interview: Kit Kyte, Checkit
MicroScope talks to Kit Kyte, CEO at intelligent operations platform CheckIt, to discover what makes him tick and what his opinions are surrounding remote working and technology Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
10 Jun 2022
MicroScope: A return to face-to-face meetings
With the world emerging from the pandemic, what role does the personal event and face-to-face meetings hold in business? Also read about the next step for the future of collaboration and communication services, and why there needs to be greater diversity across the channel Continue Reading
- 09 Jun 2022
- 09 Jun 2022
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News
09 Jun 2022
DataSolutions and ANS Group both talk growth
Channel players share insights into their performance and ambitions for the future Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Jun 2022
Sage lifts lid on channel skills concerns
Vendor shares research that reveals the channel is looking to bolster expertise to support customers as well as their own businesses Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Jun 2022
Exclusive Networks and Ingram back cyber skills coalition
Distributors among those that have signed up to support efforts to arm more students with cyber security skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 May 2022
Google Cloud kicks off UK pilot to boost skills across partner ecosystem
The hyperscaler is offering under-represented groups and those who might have missed out on further education a chance to learn valuable cloud skills and secure jobs in the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
10 May 2022
The importance of face-to-face
The pandemic denied the channel the chance to see customers and each other and raised the question: how important is that in the digital age? Continue Reading
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Opinion
10 May 2022
Striving for gender equality in the technology industry
Vesela Nikolova, Bulgarian centre director at Amdaris, shares her thoughts on the need for greater diversity across the tech industry Continue Reading
By- Vesela Nikolova, Bulgarian Centre Director at Amdaris
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News
03 May 2022
Channel round-up: Who’s gone where?
A fresh CEO at Daisy Group is among the personnel changes announced in the first few days of May Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Apr 2022
Computacenter races ahead with sustainability goals
Firm updates its progress on carbon targets and indicates it is ahead of schedule as measures it has taken to reduce emissions start to deliver Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Apr 2022
Channel moves: Who's gone where?
A few moves have been made in the channel over the past working week as the hunt for growth continues Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Apr 2022
Civo moves to four-day working week
Cloud player Civo becomes one of the first to offer staff the option of a four-day working week after a successful trial Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Apr 2022
Earth Day: The channel can make a difference
As the focus settles on caring for the planet, the channel is being given opportunities to do its bit to help improve the situation Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Apr 2022
Graham Jones retires from Exclusive Networks
Industry veteran deems the time is right to step back from the day-to-day and concentrate more time on family and golf Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Apr 2022
Nuvias: Channel positive on growth but divided on hybrid working
Distributor Nuvias shares its latest research into the state of the UK channel, with mixed views around hybrid working Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
01 Apr 2022
MicroScope: Can life ever really be simple for partners?
In this issue, discover whether simplifying programmes and interactions with partners is achievable, and what barriers stand in the way for vendors looking to make life easier. Also read about why reskilling in a post-pandemic world is key to boosting industry, and learn about what to expect from the manufacturing sphere over the next year Continue Reading
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News
28 Mar 2022
Channel roundup: Who's gone where?
Another busy week, with senior positions getting filled and boardrooms opening to some fresh faces Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
24 Mar 2022
Five-minute interview: Scott Walker, Illumio
The senior director of channel and alliances, EMEA at Illumio is the latest to share some personal insights in our five-minute interview slot Continue Reading
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News
21 Mar 2022
Tech Data adds diversity group to increase inclusion
Distributor continues with its commitment to make all staff feel included and in the business Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
17 Mar 2022
Trying to fill the ever elusive skills gap
Skills has been a problem for a long time, and it’s led to Billy MacInnes wondering if it can ever be sorted Continue Reading
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Opinion
15 Mar 2022
The quiet revolution
The channel is starting to act decisively on diversity, equity and inclusion. David Watts, managing director of Tech Data, UK and Ireland, explains why he thinks this is important Continue Reading
By- David Watts, managing director, Tech Data, UK and Ireland
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Opinion
15 Mar 2022
Customers are demanding sustainability from channel partners
Caring about the planet is not just a nice thing to do but something that Karlton Gray, channel director at Schneider Electric UK & Ireland, believes the channel needs to do to continue to attract business Continue Reading
By- Karlton Gray, Channel Director, Schneider Electric, UK & Ireland
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News
15 Mar 2022
Highgate IT Solutions trials four-day working week
Channel player Highgate IT Solutions is on the brink of a pilot to investigate if changes to the structure of work could benefit employees Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Mar 2022
Channel roundup: Who’s gone where?
Another smattering of executive moves across the industry this week as firms welcome in some fresh blood Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Mar 2022
How to reconfigure the IT industry
Nick Booth catches up with Ciara Campbell, senior security engineer at Tenable. , to get her take on the changing world of the security industry Continue Reading
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Feature
11 Mar 2022
Five-minute interview: Sam Linford, Deep Instinct
This time around, the vice-president of channel and MSSP for EMEA at Deep Instinct, Sam Linford, takes the questions Continue Reading
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News
09 Mar 2022
Microsoft UK partners on path to net zero
Vendor shares research that indicates the vast majority of its channel base are aiming to hit government sustainability targets Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2022
IWD: Channel has made progress, but there is more to be done
Diversity across the industry has improved, but women working across the channel say that efforts to drive positive change must continue Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Mar 2022
Channel roundup: Who's gone where?
Another week with people embarking on fresh chapters in their careers across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Mar 2022
Channel advised to reach out for help with sustainability
Trying to get into a carbon neutral position can be a daunting prospect, but an expert in the field advises leaning on support that will come from the partner ecosystem Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
04 Mar 2022
MicroScope: Taking the steady approach to becoming an MSP
In this issue, take a closer look at the risks and pitfalls on the journey to becoming a manages services provider, read about expected ongoing change and consolidation in the year ahead, and discover what experts have to say on the skills and supply chain shortages Continue Reading
- 03 Mar 2022
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Feature
03 Mar 2022
Five-minute interview: Matt Halsey, Cyren
The senior director of sales for EMEA and APAC at Cyren gives us a bit more of an insight into his life Continue Reading
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News
02 Mar 2022
Logicalis: The role of the CIO has changed
There will be no going back to the world we all knew prior to the pandemic, with customers now looking for support delivering ever-faster innovation Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Mar 2022
CompTIA bolsters data training
Organisation reacts to growing market need for better understanding of data as it launches the first of four certifications in this area Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Feb 2022
Channel roundup: Who's gone where?
The job moves keep coming as firms reach out for talent to help support growth ambitions Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
23 Feb 2022
Channel tech predictions for a hybrid working future
Nick Offin, head of sales, marketing and operations at Dynabook Northern Europe, shares some thoughts about the opportunities that are emerging for the channel Continue Reading
By- Nick Offin, head of sales, marketing and operations, Dynabook Northern Europe
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News
21 Feb 2022
Channel roundup: Who's gone where?
Another busy week across the industry, with several high-profile positions getting filled Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Feb 2022
Channel roundup: Who’s gone where?
A roundup of some of the personnel changes in the past working week includes some senior appointments Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Feb 2022
Tech Data UK boss navigating through shortages, skills and inflation issues
An insight into what topics are on the mind of David Watts will echo across others in channel leadership positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Feb 2022
Kyocera Document Solutions boss calls for carbon negative to be the goal
Print player’s UK CEO argues that aiming to be carbon neutral through offsetting does not go far enough on the sustainability issue Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
03 Feb 2022
Five-minute interview: Anton Shelepchuk, Nakivo
The vice-president of worldwide sales at the data protection and recovery software player shares some personal insights, including his teen dream of becoming a professional footballer and some investment advice that he was wise to ignore Continue Reading
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News
02 Feb 2022
My channel take: Jeremy Nicholls, Neustar Security Services
Neustar executive, Jeremy Nicholls, shares his channel career story and his thoughts about what the future holds Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Feb 2022
Nuvias joins the GTDC ranks
Distributor joins the Global Technology Distribution Council, an organisation dedicated to promoting the value of members Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Jan 2022
Neil MacDonald steps into HP UK&I channel role
HP looks within the company for its next country channel head as it aims towards further growth to be generated across its partner base Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Jan 2022
Channel roundup: Who's gone where?
The regular catch-up on personnel moves highlights quite a few senior changes Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Jan 2022
Channel roundup: Who's gone where?
A mixture of promotions and reaching out to fresh talent continues as firms across the industry look for talent Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Jan 2022
Bay steps into Ingram CEO role as Monié calls time on tenure
Changes at the top for distributor as long-serving CEO moves into a executive chairman position Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jan 2022
First post-merger numbers show revenue growth at TD Synnex
Distribution giant shows it has benefited from getting bigger and has plans to continue that momentum in 2022 Continue Reading
By- Simon Quicke, Microscope Editor
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News
10 Jan 2022
Murphy departs for NTT and Boxall steps into her Tech Data role
Changes coming at the end of the month as experienced distribution executives start fresh chapters Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Jan 2022
Five-minute interview: Rob Billington, Netwrix
Rob Billington, head of channel EMEA and APAC at Netwrix, shares with us his wanderlust, repeated brushes with death and a love of pudding Continue Reading
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News
06 Dec 2021
Channel roundup: Who's gone where?
It’s been another busy week with personnel moves across the industry as firms look to bolster their management teams Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Dec 2021
Workflow player monday.com seeks UK channel growth
Firm has cut the ribbon on a London HQ and is keen to increase partner numbers and revenues coming through the channel Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
06 Dec 2021
Five-minute interview: Michelle Seifert, ATTO Technology
This time around, we put the questions to Michelle Seifert, international sales executive for ATTO Technology Continue Reading
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E-Zine
03 Dec 2021
MicroScope: Valuing the MSP
In this month’s MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now Continue Reading
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News
02 Dec 2021
Westcon-Comstor invests in people and processes to support hybrid work
Distributor Westcon-Comstor is ideally situated to support the customer shift to a hybrid-working world, but is making sure it can do so as efficiently as possible Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
01 Dec 2021
As Dorsey leaves Twitter, what impact does a CEO have?
The decision by the boss of Twitter to call time on his CEO role raises questions about the value of leadership Continue Reading
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News
29 Nov 2021
Channel roundup: Who’s gone where?
A few personnel moves caught the eye in the last working week as the channel continues to seek out talent Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Nov 2021
My channel take: Michael O’Hara, DataSolutions
How did O’Hara get to be running the security and digital workplace distributor and what does he think about the current state of the market? Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Nov 2021
Channel roundup: Who's gone where?
A couple of examples of promotion this week, underlining that talent deserves the chance to grow and flourish Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Nov 2021
Hybrid working sparks channel opportunities
Riverbed Technology has charted a rise in customer plans to adopt more flexible working and has shared what that means for its partners Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Nov 2021
Immerse simplifies virtual reality training for the channel
Training specialist looks to develop its channel relationships as it builds its presence in the market Continue Reading
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E-Zine
05 Nov 2021
MicroScope: Scaling the skills shortage
Navigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years Continue Reading
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News
01 Nov 2021
Logicalis primed to support customer demand for innovation
Channel player announced plans to unite its UK, Irish and Channel Island operations in the summer and expects that move will support future growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Oct 2021
Market recovery drives channel optimism
Softcat CEO adds to the growing chorus across the channel who are feeling positive about the year ahead Continue Reading
By- Simon Quicke, Microscope Editor
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News
21 Oct 2021
CloudCoCo adds experienced adviser to support growth
Managed service player has already made an acquisition this week but looks set for more activity as it brings on a proven growth expert Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Oct 2021
Channel showing optimism on sustainability front
Research from Agilitas IT Solutions has shown that channel leaders are facing up to the need to be more sustainable Continue Reading
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News
11 Oct 2021
Channel roundup: Who’s gone where?
Experience, market knowledge and the ability to help grow the business are some of the attributes that explained the choices for some personnel changes in the industry this week Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
07 Oct 2021
The intern experience at SAP UKI
Over the past year, Mary Anne Shaughnessy Cleary, a student at the University of Bath, has been on placement at enterprise software giant SAP UKI Continue Reading
By- Mary Anne Shaughnessy Cleary
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News
07 Oct 2021
Q&A: Todd Thibodeaux, CompTIA
Industry body’s boss was on stage this week to talk about the need for more diversity and for the channel to continue improving its skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Oct 2021
Channel round-up: Who’s gone where?
People with financial and services skills have been in demand over the past week Continue Reading
By- Simon Quicke, Microscope Editor
- 01 Oct 2021
- 01 Oct 2021
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E-Zine
01 Oct 2021
MicroScope: Choosing a channel career
In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference Continue Reading
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News
27 Sep 2021
Channel roundup: Who’s gone where?
Personnel changes at Arrow ECS, Exertis and Emarsys, and Agilitas IT Solutions backs its sustainability commitments Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Sep 2021
AWS: Certifications make partners more competitive
Public cloud giant surveys partners to get an idea of the benefits for those whose staff are AWS trained and certified. Continue Reading
By- Simon Quicke, Microscope Editor
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News
21 Sep 2021
SCC founder awarded Legion d’honneur
Sir Peter Rigby given recognition for his business activities in France and his contribution to making the two countries stronger Continue Reading
By- Simon Quicke, Microscope Editor
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News
21 Sep 2021
Collaborative and social the themes of vendor office designs
HPE and Brother are just two examples of vendors that have decided the old office is no longer fit for purpose Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
13 Sep 2021
The endurance of the channel: Who are you calling doomed?
Predicting the demise of the channel had become a well-worn mantra, but those days are gone and there are few signs of the end coming any time soon Continue Reading
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News
13 Sep 2021
Channel round-up: Who’s gone where?
Time to share details of some of the moves in the industry over the past week that caught the eye Continue Reading
By- Simon Quicke, Microscope Editor
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News
10 Sep 2021
Cisco cutting complexity with partner experience efforts
Vendor Cisco is determined to protect channel profitability by reducing complexity that could get in the way of doing business Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Sep 2021
Channel roundup: Who’s gone where?
The last few days have seen several executives take up fresh challenges across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Sep 2021
Taking a strange route to the channel
Next time you sit in front of a channel executive, remember that they might have started in a very different industry Continue Reading
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E-Zine
03 Sep 2021
MicroScope: Stepping forward after Covid
In this issue, discover what the lasting impact of Covid-19 is likely to be as the channel emerges into a post-pandemic world. Also discover more about disaster recovery for SMEs and how best to make a plan to protect your business, and read about an uptick in cloud-based contact centre-as-a-service solutions Continue Reading
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News
01 Sep 2021
Tech Data and Synnex complete merger
Time to welcome in a fresh brand and get up to speed with a new-look board of directors Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Aug 2021
Channel roundup: Who’s gone where?
Bank holidays barely cause a pause in the continual move by firms to hire more expertise to support growth Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
27 Aug 2021
Why should you choose a channel career?
As a teenager embarking on A-levels, I am wondering what to do with my life. The question is whether or not this industry is something to get excited about Continue Reading
By- Anton Allegranza Quicke
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News
23 Aug 2021
SMEs cautious about getting back into the office due to Delta variant
Research reveals that doubts persist about when to make the decision to return to the office, with the Delta variant still causing concern Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Aug 2021
Channel roundup: Who’s gone where?
Firms across the industry are making hires to get skilled executives in position for the important fourth-quarter period and beyond Continue Reading
By- Simon Quicke, Microscope Editor