Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
06 Sep 2024
TD Synnex cuts emissions as green progress continues
Distributor TD Synnex shares progress report on how it is has improved on its sustainability and social commitments Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Sep 2024
MicroScope: Embracing the AI opportunity
In this issue, we look at how the channel is reacting to AI, share advice for those looking to harness the technology, and explore how MSPs can help customers to optimise AI investments Continue Reading
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News
24 Apr 2023
Channel round-up: Who’s gone where?
Several senior positions have been filled in the past working week as experience is sought across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Apr 2023
Dell: Channel can help plug innovation gap
Vendor’s research reveals a large number of customers are not taking a lead in innovation, which is where the channel can step in to help Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Apr 2023
Partnerships key to supporting channel sustainability
Research from Agilitas IT Solutions reveals the importance of choosing the right collaborator if a VAR or MSP is going to hit their ESG targets Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Apr 2023
Jigsaw24 inspiring female channel participation
Channel player has indicated that after a couple of events promoting diversity, it’s making it a major theme this year Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Apr 2023
MicroScope: The benefits of security certifications
In this month’s MicroScope ezine, we look at how industry-recognised certifications can strengthen business defences. We also see how ChatGPT offers the channel a chance to level the playing field. Read the issue now. Continue Reading
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News
04 Apr 2023
Jigsaw24 deepens services capabilities with Amsys buy
Apple specialist gives its service and maintenance arm a serious boost with M&A move Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Apr 2023
Agilitas strategy already yielding results
Agilitas has been through plenty of changes recently, but the response from customers to its strategy has been positive Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
31 Mar 2023
How genuine is Artificial intelligence?
Using artificial intelligence seems to be a smart business move but Nick Booth just wishes those benefits could be explained a bit more clearly Continue Reading
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News
28 Mar 2023
Demand for four-day week remains an SME issue
Workers are still interested in flexibility and improving their work-life balance, according to research from GetApp Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Mar 2023
Channel roundup: Who's gone where?
The first quarter is coming to its end, but the need for expertise and experience continues across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Mar 2023
Channel roundup: Who’s gone where?
A number of personnel moves have caught the eye over the course of the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2023
Eglon to leave Agilitas this summer
Chief marketing officer shares his reasons for leaving as he is thanked for his service to the channel player Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
08 Mar 2023
Five-minute interview: Erik Nicolai, Workspace 365
Another candidate answers the questions and reveals a little bit more about themselves and their role in the channel. This time, we chat to Workspace 365 founder Erik Nicolai Continue Reading
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News
06 Mar 2023
Channel round-up: Who’s gone where?
Another busy week across the industry, with some notable personnel moves that impact the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Mar 2023
Capita continues divestment strategy with HR sell-off
Firm sells off more of the portfolio as it continues to trim the focus to its two core businesses, Capita Public Service and Capita Experience Continue Reading
By- Simon Quicke, Microscope Editor
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Tip
03 Mar 2023
Agilitas unveils fresh leadership team after changes
Fresh chair and finance director announced at Agilitas as a number of senior staffers exit the business Continue Reading
By- Simon Quicke, Microscope Editor
- 28 Feb 2023
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News
27 Feb 2023
ChatGPT offers the channel a chance to level the playing field
There is a lot of hype around the AI content generating tool – and it could genuinely help the channel – but there are some risks involved Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Feb 2023
Channel round-up: Who’s gone where?
It’s time for the channel to update their contacts books as more personnel moves are made across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Feb 2023
TD Synnex shares report on ESG progress
Distributor outlines the steps it’s taken in the past year, as well as the targets it’s committed to in the future Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
10 Feb 2023
Five-minute interview: Mike Sheppard, Panasas
MicroScope gets the chance to find out a bit more about Mike Sheppard, director of channels and alliances at Panasas Continue Reading
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News
09 Feb 2023
SCC joins HP on tree-planting drive
Channel partner adds its backing to vendor’s goal of planting a million tress globally this year Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Feb 2023
Griffin steps into Exertis CEO role
Distributor shuffles senior management and looks to experience as it starts a fresh chapter Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
03 Feb 2023
Looking to make your business more sustainable?
Flex IT’s UK sales manager, Ashley Ross, sets out six simple steps to help make a difference in green ambitions Continue Reading
By- Ashley Ross, UK sales manager, Flex IT
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Opinion
03 Feb 2023
Partner reality – what you need to know about the Metaverse
Helen Curtis, CEO, Coterie Community, examines what the channel needs to know about emerging virtual worlds Continue Reading
By- Helen Curtis, CEO, Coterie Community
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E-Zine
01 Feb 2023
MicroScope: Opportunities in security
In this month’s issue, we explore the possibilities for the channel to make its mark with security services, and take a closer look at whether the ChatGPT revolution brings more benefits or negatives with it Continue Reading
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News
30 Jan 2023
Channel round-up: Who’s gone where?
Filling the finance position has been popular over the past week and there are a few moves worth noting across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
20 Jan 2023
Five-minute interview: Armin Neumaier, Cisco ThousandEyes
The latest to share an insight into their career and life is the head of partner and channel sales EMEA at Cisco ThousandEyes, Armin Neumaier Continue Reading
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News
19 Jan 2023
Dell: More needs to be done to solve IT skills challenge
Vendor reveals research looking into attitudes of Generation Z towards improving levels of digital skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jan 2023
Channel roundup: Who’s gone where?
Some household names, including IBM and RM, were among those recruiting fresh talent in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Jan 2023
Channel roundup: Who's gone where?
A fresh year starts in familiar fashion with a set of staff moves across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
20 Dec 2022
The themes of 2023 for the channel
A fresh year is looming and it’s already clear what most of the major themes will be, including security, sustainability and hybrid working Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
07 Dec 2022
Five-minute interview: Charles Damerell, SolarWinds
This time around, MicroScope speaks to the senior director of UK and Ireland at SolarWinds Charles Damerell about what makes him tick Continue Reading
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Opinion
07 Dec 2022
Incentives are a complementary activity
Having investigated the current attitudes to incentives across the channel, Billy MacInnes shares some more thoughts on the issue Continue Reading
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News
06 Dec 2022
Logicalis CEO: Sustainability is non-negotiable
The future of the planet is uncertain, but more efforts are being made across the channel to ensure the IT industry is taking positive steps to improve the situation Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
02 Dec 2022
MicroScope: Dealing with rising prices
With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent Continue Reading
- 01 Dec 2022
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News
01 Dec 2022
Westcon-Comstor on its journey to decarbonise
Distributor has invested in its ESG team and is committed to making a positive difference Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
22 Nov 2022
MicroScope at 40: The collapse of civilisation, time travel, and things that did not happen
Long time MicroScope contributor Nick Booth looks back over the history of the magazine and ponders on which expectations failed to be realised Continue Reading
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News
21 Nov 2022
Channel roundup: Who’s gone where?
The weekly roundup of some of the personnel moves that have a channel element to them Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Nov 2022
Change at the top of Insight EMEA
Emma de Sousa calls time on her long association with the channel player, and a replacement has been named Continue Reading
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Opinion
10 Nov 2022
Tech skills problems continue
It's a problems as old as the hills, but the pressure on skilled technical staff continues to cause headaches across the channel Continue Reading
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News
08 Nov 2022
SCC Academy launched to boost digital skills across Midlands
Channel player invests in training hub to give thousands the chance to gain digital skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Nov 2022
Channel round-up: Who’s gone where?
A round-up of some of the notable personnel moves made across the industry in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
04 Nov 2022
MicroScope: Elevate security to minimise risk
Security remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation Continue Reading
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News
01 Nov 2022
Highgate IT Solutions makes four-day week permanent
After a six-month trial, the results are in and the benefits of working a four-day week are clear for Highgate IT Solutions Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Oct 2022
Channel roundup: Who’s gone where?
Another busy week in the industry as moves are made to gain expertise to support growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Oct 2022
MicroScope at 40: Antonio Neri, HPE
President and CEO of HPE shares his thoughts about the past and future of the channel as MicroScope marks its 40th anniversary Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Oct 2022
Softcat continues to push sustainability efforts
Firm’s CFO and designated next CEO provides an update on the channel player’s progress Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
19 Oct 2022
How can business manage the financial cost of rail strikes?
Colin Dean, major accounts director at M-Files, offers some advice for those struggling with the transport strikes Continue Reading
By- Colin Dean, major accounts director, M-Files
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News
19 Oct 2022
Canalys: Partners have the power
The channel has got to a size and a position where it is a serious industry in its own right – and that will have an impact on ecosystem relationships Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Oct 2022
Channel round-up: Who’s gone where?
The usual busy week across the industry as some fresh talent is brought aboard to drive growth Continue Reading
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News
17 Oct 2022
Goodbye Tech Data, hello TD SYNNEX
With the merger completed, the rebranding of the distributor takes effect across most of the world Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
17 Oct 2022
Five-minute interview: Dominic Pierce, Cisco
The latest to share more details about themselves is Cisco’s UK channel lead Continue Reading
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Feature
11 Oct 2022
May the fourth be with you as you enter the final quarter with cautious optimism
The last three months of the year represent the busiest time for the channel as targets are aimed for and the year goes down as a success or failure Continue Reading
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News
03 Oct 2022
Channel roundup: Who’s gone where?
It’s been another busy week on the personnel front across various parts of the channel Continue Reading
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E-Zine
03 Oct 2022
MicroScope: 40 years of MicroScope
As we celebrate MicroScope’s 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions Continue Reading
- 30 Sep 2022
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Feature
30 Sep 2022
The channel: Four decades of change
To celebrate MicroScope’s 40th anniversary, we ask channel leaders to reflect on the changes seen over the past four decades – a shift to software, and the emergence of the managed service provider and the cloud are among the highlights Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
28 Sep 2022
The channel journey
Ian French looks back over the evolution of the channel and shares his thoughts about those changes and some of the developments to come Continue Reading
By- Ian French, CEO, Siceo
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News
23 Sep 2022
Change at the top at Content+Cloud
Fresh CEO comes in as former incumbent heads to a role at parent company with brief to look for further growth across Europe Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
23 Sep 2022
A history of MicroScope
As MicroScope celebrates its 40th anniversary, we look back and tell the story of the publication itself, with some industry memories of what it has meant to its readers Continue Reading
By- Anton Allegranza Quicke
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Feature
22 Sep 2022
Five-minute interview: Roger Whittle, Jigsaw24
In the latest profile interview, we find out a bit more about the CEO of Jigsaw24, Roger Whittle Continue Reading
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News
05 Sep 2022
Channel roundup: Who’s gone where?
The moves across the industry that caught the eye over the past seven days Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Sep 2022
Paul Eccleston lands Exclusive Networks UK&I MD role
Distributor fills vacant leadership position with an experienced figure who has a strong channel background Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
01 Sep 2022
MicroScope: The green agenda
Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation Continue Reading
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News
25 Aug 2022
Gaining ESG skills a rising motivation for M&A activity
The need to have a good story around environmental, social and governance (ESG) is driving more mergers and acquisitions Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Aug 2022
Channel roundup: Who’s gone where?
Another busy week on the personnel front, with moves across the industry continuing Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Aug 2022
The Westcon-Comstor apprentice experience
The experience of an apprentice who has gone through Westcon-Comstor’s programme underlines how important the apprenticeships are to attracting the next generation of talent Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Aug 2022
Channel roundup: Who’s gone where?
The channel does not take the summer off, and the personnel moves continue to stack up as we move into August Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
03 Aug 2022
How can the UK channel handle currency fluctuations, potential price rises and inflation?
There are challenges in the market and the channel is having to deal with some difficult economic issues Continue Reading
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Opinion
02 Aug 2022
That channel and vendor relationship really matters
The channel is all about relationships and the latest insights from CompTIA have underlined that Continue Reading
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News
01 Aug 2022
Channel round-up: Who’s gone where?
The personnel moves continue to stack up, even as many head to the beach and enjoy a summer break Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Jul 2022
Nolan gets the chance to run Westcon-Comstor UK&I
Long-term staffer has worked through the ranks to get to the pinnacle of the UK organisation at distributor Westcon-Comstor UK&I Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Jul 2022
Channel roundup: Who’s gone where?
Another seven days that included some interesting personnel moves across the channel Continue Reading
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News
18 Jul 2022
Heat sends workers home but more training on video comms needed
The extreme temperatures have again triggered a call for home working, but as Sharp has discovered, many SMEs are still adapting to how that works Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jul 2022
Microsoft gives Dezen channel chief role
Months after former incumbent left the business, the vendor has made its choice for who will be at the helm of the partner organisation Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Jul 2022
Westcon-Comstor boss increases support for partners and staff
Distributor’s chief executive plans to ramp up partner support this year and is taking steps to protect staff from the cost-of-living crisis Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jul 2022
Softcat outlines CEO succession plan
Channel player Softcat reveals that current boss Graeme Watt will leave that position in August next year Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Jul 2022
Channel roundup: Who's gone where?
The industry never stands still, and talent helps grease the wheels of growth and innovation, as we see in this week’s ‘Who’s gone where?’ Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Jul 2022
Channel roundup: Who's gone where?
A busy seven days across the channel as executives are hired and positions are filled across various organisations Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
01 Jul 2022
MicroScope: The slow march to Windows 11
It's taken a while, but the latest Microsoft OS is having an impact – read all about the journey to Windows 11, as well as the uptake of co-innovation and co-creation strategies in the channel, and Broadcom's acquisition of VMware Continue Reading
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News
27 Jun 2022
Channel roundup: Who’s gone where?
Reaching out for experience is the theme of the week as some executives with impressive CVs start fresh roles Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Jun 2022
Tech Data shares its position on the future of work
Distributor refurbishes Bracknell and Basingstoke offices with the emphasis on flexibility and collaboration Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2022
SAP launches partner training initiative
Vendor SAP aims to help reduce the skills gap and provide partners with access to a fresh wave of skilled individuals Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Jun 2022
Five-minute interview: Kit Kyte, Checkit
MicroScope talks to Kit Kyte, CEO at intelligent operations platform CheckIt, to discover what makes him tick and what his opinions are surrounding remote working and technology Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
10 Jun 2022
MicroScope: A return to face-to-face meetings
With the world emerging from the pandemic, what role does the personal event and face-to-face meetings hold in business? Also read about the next step for the future of collaboration and communication services, and why there needs to be greater diversity across the channel Continue Reading
- 09 Jun 2022
- 09 Jun 2022
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News
09 Jun 2022
DataSolutions and ANS Group both talk growth
Channel players share insights into their performance and ambitions for the future Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Jun 2022
Sage lifts lid on channel skills concerns
Vendor shares research that reveals the channel is looking to bolster expertise to support customers as well as their own businesses Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Jun 2022
Exclusive Networks and Ingram back cyber skills coalition
Distributors among those that have signed up to support efforts to arm more students with cyber security skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 May 2022
Google Cloud kicks off UK pilot to boost skills across partner ecosystem
The hyperscaler is offering under-represented groups and those who might have missed out on further education a chance to learn valuable cloud skills and secure jobs in the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
10 May 2022
The importance of face-to-face
The pandemic denied the channel the chance to see customers and each other and raised the question: how important is that in the digital age? Continue Reading
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Opinion
10 May 2022
Striving for gender equality in the technology industry
Vesela Nikolova, Bulgarian centre director at Amdaris, shares her thoughts on the need for greater diversity across the tech industry Continue Reading
By- Vesela Nikolova, Bulgarian Centre Director at Amdaris
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News
03 May 2022
Channel round-up: Who’s gone where?
A fresh CEO at Daisy Group is among the personnel changes announced in the first few days of May Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Apr 2022
Computacenter races ahead with sustainability goals
Firm updates its progress on carbon targets and indicates it is ahead of schedule as measures it has taken to reduce emissions start to deliver Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Apr 2022
Channel moves: Who's gone where?
A few moves have been made in the channel over the past working week as the hunt for growth continues Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Apr 2022
Civo moves to four-day working week
Cloud player Civo becomes one of the first to offer staff the option of a four-day working week after a successful trial Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Apr 2022
Earth Day: The channel can make a difference
As the focus settles on caring for the planet, the channel is being given opportunities to do its bit to help improve the situation Continue Reading
By- Simon Quicke, Microscope Editor