Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
23 Dec 2024
2024 review: Main themes in the channel
MicroScope takes a look back at some of the main themes that affected the channel over the past 12 months Continue Reading
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Feature
23 Dec 2024
What does 2025 have in store for the channel?
In a look ahead to what next year will hold, Billy MacInnes asks some of the channel’s great and good for their forecasts for Q1 Continue Reading
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Feature
09 Jun 2021
Five-minute interview: Jose Pena, Digital.ai
Jose Pena of Digital.ai shares his insight and experiences surrounding the channel in this latest five-minute interview Continue Reading
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News
04 Jun 2021
GTDC: XaaS is taking off in distribution
Industry organisation identifies reasons why the everything-as-a-service approach is becoming increasingly popular among its members Continue Reading
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Opinion
04 Jun 2021
XaaS has reached the tipping point
There are signs from vendors, research from the GTDC and other developments that all point to this being the moment when anything-as-a-service goes mainstream Continue Reading
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News
02 Jun 2021
Logicalis bolsters 5G capabilities with Siticom buy
Channel player moves for German company that adds more software defined expertise and 5G knowledge Continue Reading
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News
02 Jun 2021
WatchGuard adds Panda range to MSP cloud platform
Security player integrates the fruits of last year’s acquisition into its cloud platform to make life easier for managed serviced providers Continue Reading
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News
01 Jun 2021
Ensono flags distributed cloud as growth area
Hybrid cloud player’s research points to an area of opportunity for resellers looking to respond to customer cloud needs Continue Reading
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News
26 May 2021
Bytes shares first numbers since IPO
Channel player indicates that it has weathered the storm over its fiscal year and is set for growth Continue Reading
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News
26 May 2021
MSP Day 2021: Remote working and security top opportunities
The fourth MSP Day shines a light on where service providers expect growth to come from Continue Reading
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News
25 May 2021
Nuvias acquires Cloud Distribution
Security, cloud and networking player adds more muscle with a move to pick up fellow UK-focused VAD Continue Reading
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News
21 May 2021
Channel backs government plans to tighten supply chain security
DCMS consultation around MSP security is a chance for the industry to prove its worth and demonstrate that it can be a secure source of data services Continue Reading
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News
20 May 2021
Westcon extends master agent relationship with Avaya
Distributor given the opportunity to add more of the comms vendor’s portfolio to the offering it can take out across Europe Continue Reading
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News
17 May 2021
Government looks into strengthening MSP security
Consultation opens to gather views of managed service providers as DCMS focuses on tightening supply chain security Continue Reading
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News
10 May 2021
Microsoft gold partner Bliss-Systems snapped up by Hemingways
Channel player is the latest example in a rapidly growing list of consolidation moves across the channel Continue Reading
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News
07 May 2021
Dell channel team underline as-a-service approach
Vendor uses its channel keynote slot to share the way the world has changed and the consequences for its partner base Continue Reading
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E-Zine
07 May 2021
MicroScope: Exploring digital metamorphosis
Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape Continue Reading
- 06 May 2021
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News
06 May 2021
Kerv continues expansion with cloudThing
Managed services player will add Microsoft expertise with its latest acquisition Continue Reading
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News
06 May 2021
Dell World focuses on as-a-service and edge technology
Vendor Dell arms partners with Apex as-a-service tools to help customers gain flexibility Continue Reading
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News
05 May 2021
Maintel sells MPS unit to CCS Group
Firm offloads managed print services unit as it looks to tighten its focus on cloud and managed services Continue Reading
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News
05 May 2021
HPE adds storage as a service to GreenLake
Vendor describes decision to widen the options in its subscription offering as a positive for its channel base Continue Reading
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News
29 Apr 2021
Computacenter warns of exchange rate impact on profits
Weak dollar could undermine the numbers but overall, first-quarter trading update strikes a positive tone Continue Reading
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News
27 Apr 2021
BitTitan gives partners more targets with Perspectium buy
Acquisition gives cloud migration player greater access to ServiceNow world and its partners the chance to extend their reach Continue Reading
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News
27 Apr 2021
Schneider Electric hands channel managed power option
Vendor gives managed service providers the chance to add power into the mix as it kicks off fresh programme Continue Reading
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News
21 Apr 2021
HeleCloud CTO: Now is the right time for public cloud
The pandemic has accelerated customers’ move to the cloud and the channel is well placed to lead them through the choices on offer Continue Reading
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News
20 Apr 2021
Lenovo and Nutanix roll out as-a-service hosted desktop offering
Lenovo and Nutanix’s own research indicates that customers are increasingly looking for more flexibility in workplace tools Continue Reading
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News
20 Apr 2021
Performanta snaps up Identity Experts
Firm moves for Microsoft gold partner just weeks after landing private equity backing for its growth plans Continue Reading
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News
16 Apr 2021
Channel plugging the multicloud skills gap
VMware virtual cloud event highlights the vital role that partners are playing in helping customers navigate a cloud world Continue Reading
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News
15 Apr 2021
NEC, LogicMonitor and ImmuniWeb bolster channel numbers
Firms reveal progress made so far this year in bringing fresh partners on board as they widen their channel bases Continue Reading
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News
15 Apr 2021
Ensono latest to be snapped up in investment drive across the channel
Firm becomes a target for investment just a matter of days after it dipped its own toes in the M&A waters Continue Reading
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News
13 Apr 2021
Outsourcing market shows growth through first quarter
Analysis of the EMEA market from ISG has highlighted growth in the UK as more customers look for managed services to solve their IT needs Continue Reading
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News
13 Apr 2021
Datto study links vendor with channel growth
MSPs opting to work with Datto selling into the SME market are growing by $100,000 a year on average, reveals commissioned study Continue Reading
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News
09 Apr 2021
Fifosys expands beyond London with Enforce Technology
Managed services player strikes acquisition that will give it more coverage of the UK market Continue Reading
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News
09 Apr 2021
Fulcrum snaps up Pure Technology Group
Leeds-based IT services player is the latest in the channel to be a target for investment Continue Reading
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News
08 Apr 2021
Stone gets Microsoft thumbs-up and Redstor adds Azure support
Stone has been recognised for its position in the education market and Redstor is becoming a greater source of support for Microsoft partners Continue Reading
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News
07 Apr 2021
TelcoSwitch makes second acquisition of 2021 with PBX Hosting
Having indicated back in January that it would be expanding through acquisition, the UCaaS specialist has been true to its word, with a second deal in the space of just a few months Continue Reading
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News
07 Apr 2021
iomart continues shift to managed services
Cloud player’s trading statement reveals that the most recent unexpected lockdown had a negative impact on business performance Continue Reading
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News
06 Apr 2021
Ensono and M-Files dip toes in acquisition waters
Firms add to the growing number of deals already struck in 2021 as consolidation continues to grip the channel Continue Reading
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News
06 Apr 2021
Ultima CEO talks of digital strategy
With the recent deal for cloud services player Just After Midnight in the bag, Scott Dodds is looking ahead to carving out more digital transformation business Continue Reading
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Feature
01 Apr 2021
Digital transformation or digital evolution?
There is no doubt that customers are changing and moving to a more digital world – but perhaps this is better described as an evolution rather than a transformation? Continue Reading
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News
31 Mar 2021
Cisco arms channel with Plus as-a-service offering
Vendor will launch its as-a-service option in the UK around the middle of the year Continue Reading
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News
30 Mar 2021
K3 continuing to reshape the business
Firm shares its full-year numbers with a determination to continue the focus on IP and global accounts Continue Reading
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News
24 Mar 2021
BSL strategy accelerated by August
Private equity has given the business a chance to seal its first acquisition and look at taking more market share in an evolving market Continue Reading
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News
24 Mar 2021
Market growth strategy delivers for Softcat
Channel player’s first-half results make it clear that its strategy is continuing to generate the numbers Continue Reading
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News
23 Mar 2021
Sharp cuts ribbon on European services operation
Supplier builds on recent acquisitions to develop its own focused unit dedicated to growing services revenues Continue Reading
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News
19 Mar 2021
Performanta latest to attract private equity backing
Managed security services player Performanta attracts a significant investment from Beech Tree Continue Reading
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News
18 Mar 2021
Exclusive Networks charts a digital course
Distributor's CEO provides update on progress made last year and ambitions for the rest of 2021 Continue Reading
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News
17 Mar 2021
SolarWinds MSP boss talks of focus behind N-Able change
The firm is planning a rebrand as it goes public under a brand it acquired almost a decade ago, saying the move is a positive for its MSP base Continue Reading
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News
17 Mar 2021
BSL and Sabio adding customer experience depth
Both BSL and Sabio make acquisitions to add more depth to the support they can give to users looking to improve customer experience Continue Reading
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News
16 Mar 2021
Workplace from Facebook looking for more channel growth
Collaboration tools specialist has seen the channel increase its revenue and hopes an enhanced partner programme will entice more to get involved Continue Reading
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News
12 Mar 2021
Offices won’t be full for some time to come
Channel will have a role in helping customers adjust to a hybrid working world, with many staff indicating they will continue to work from home Continue Reading
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News
11 Mar 2021
F-Secure and Barracuda bolster MSP support
Security players react to changing customer needs with subscription pricing, multi-tenant management and product enhancements Continue Reading
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News
10 Mar 2021
Exclusive Networks UK boss on a strong start to the year
Coronavirus, Brexit and having to do everything virtually have not dented distributor’s optimism Continue Reading
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News
10 Mar 2021
HPE reveals channel momentum around GreenLake
Vendor rolls out enhancements to its infrastructure-as-a-service offering and reveals the strength of channel involvement Continue Reading
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News
10 Mar 2021
WatchGuard enhances MSP cloud platform
Security player continues to add more depth to its cloud platform as it continues to reach out to more MSSPs Continue Reading
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News
08 Mar 2021
Cherwell signals expanding ITSM opportunity
Firm’s recent virtual Clear conference indicated that more customers were looking for employee development tools and no-code options Continue Reading
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News
05 Mar 2021
Air IT and Onecom keep consolidation trend going
Both firms have dipped their toes back into the acquisition waters after making recent purchases Continue Reading
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News
04 Mar 2021
Ultima adds services depth with Just After Midnight buy
Automation specialist picks up cloud support player with operations stretched across the globe Continue Reading
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News
03 Mar 2021
Budget: SME Help to Grow scheme could foster further cloud adoption
The channel has focused in on the impact of the budget on the SME community with the chancellor of the exchequer looking to increase digital skills and technology adoption Continue Reading
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News
03 Mar 2021
Node4 welcomes fresh backers, and Radius buys again
Fresh from an acquisition, MSP Node4 has attracted fresh backers, and Radius has sealed its eighth acquisition in the past two years Continue Reading
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Feature
02 Mar 2021
Five-minute interview: Matt Nicholson, Trustwave
Matt Nicholson, EMEA channel manager at Trustwave, tells MicroScope about his early start in the channel but reveals he’s not a natural early riser Continue Reading
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News
26 Feb 2021
NetApp highlights public sector opportunity for partners
Impact of the pandemic has only accelerated a move to a hybrid world and underlined the need for partner support, says NetApp Continue Reading
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News
26 Feb 2021
Node4 bolsters MSP position with Starcom Technologies buy
Firm adds staff and offices as K3 chooses to sell off its managed services operation Continue Reading
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News
25 Feb 2021
Tech Data and Seagate strengthen XaaS options
Distributor and storage player both take steps to increase their as-a-service options, through acquisition and a service launch Continue Reading
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News
24 Feb 2021
Cloud security doubts remain
Even with the acceleration in adoption of hosted services, the channel will still have to convince some customers that all is safe when it comes to cloud security Continue Reading
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News
24 Feb 2021
Kaseya expands security reach with RocketCyber buy
MSP specialist continues to add more depth to its platform offering with a cloud-managed SOC now integrated into the portfolio Continue Reading
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News
23 Feb 2021
Content+Cloud snaps up Sipcom
Deal will bulk out the firm’s Microsoft proposition as well as giving it a foothold in the US for the first time Continue Reading
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News
22 Feb 2021
Exclusive Networks expands X-OD
Distributor increases the number of countries that can access its as-a-service offering and increases the vendors involved Continue Reading
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News
17 Feb 2021
Channel is key to supporting CyberGRX UK ambitions
Risk assessment specialist says partners will play a crucial role in its development in the market Continue Reading
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News
16 Feb 2021
Virgin Media Business adds to picture of post-Covid boom
Comms player adds its own research into the debate about the prospects for the channel as the economy starts to recover after the pandemic Continue Reading
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News
11 Feb 2021
CDW weathering Brexit and Covid-19 storms
Channel player CDW shares details of its trading as it wraps up on 2020 Continue Reading
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News
11 Feb 2021
Microsoft sizes channel opportunity at £9bn
Research shows that customers looking to improve competitiveness will be reaching out to the channel over the course of this year Continue Reading
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News
10 Feb 2021
Vendors court managed service community with enhancements and programmes
Schneider, Datto, Secureworks, Group-IB and SecureDrives have all made moves to reach out to a wider channel base Continue Reading
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News
10 Feb 2021
D-Link sets sights on MSP growth
Networking player D-Link wants to grow its channel base in 2021, with managed service providers among its targets Continue Reading
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News
09 Feb 2021
School closures hit RM numbers
The impact of the Covid-19 pandemic is clear in the full-year numbers reported by the educational specialist Continue Reading
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Feature
05 Feb 2021
Service providers should ask more questions
Nick Booth catches up with Barracuda and hears how it wants its channel to ask much more about the everyday stuff of life Continue Reading
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News
05 Feb 2021
DXC Technology staying on turnaround course
Days after the firm rebuffed the Atos takeover approach, DXC Technology shares Q3 numbers Continue Reading
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E-Zine
05 Feb 2021
MicroScope – February 2021: The forecast on channel security
MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predictions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working Continue Reading
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News
04 Feb 2021
Dell rolls out increased rewards for cross-selling
Vendor announces enhancements to its global partner programme, with incentives for top partners to sell more Continue Reading
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News
03 Feb 2021
Channel driving growth for public cloud giants
The sales have been impressive but Canalys has highlighted the strength of the channel in boosting sales for the likes of Amazon Web Services, Google and Microsoft Azure Continue Reading
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News
28 Jan 2021
Logicalis driving global strategy with Microsoft and Cisco
Channel player Logicalis is working at a global level with vendors Microsoft and Cisco to devise and implement solutions that will help customers to get the most out of a hybrid cloud world Continue Reading
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News
27 Jan 2021
Network Group chairman applauds MSP pandemic efforts
Throughout Covid-19, MSPs have supported customers but life has been tough for shopfront dealers that have been hit by successive lockdowns Continue Reading
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News
26 Jan 2021
TelcoSwitch and Charterhouse expanding through acquisition
Both firms have already been in the headlines this month thanks to funding rounds and acquisitions Continue Reading
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News
26 Jan 2021
Achab says ‘Buongiorno’ to UK MSPs
Italian distributor sets up shop in Reading with plans to work with managed service providers on this side of the Channel Continue Reading
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News
25 Jan 2021
Maintel, Six Degrees and Apalo extending managed service options
As-a-service offerings are growing in importance as customers look for greater flexibility Continue Reading
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News
22 Jan 2021
Computacenter adds to picture of strong Q4
Channel player issues trading update that adds to a growing list of evidence that H2 and the last few months of last year were robust for the channel Continue Reading
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News
19 Jan 2021
‘Sticking plasters’ applied in first lockdown leave users vulnerable
Channel urged to make sure customers are not left using inadequate products that they acquired in March last year to get them through the pandemic Continue Reading
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News
18 Jan 2021
Keysource talking expansion after MBO
Datacentre specialist Keysource starts fresh chapter with financial backing that can support a buy-and-build strategy Continue Reading
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Opinion
18 Jan 2021
The cyber security channel – what’s in store for 2021?
Ben Richardson, head of channel EMEA at Forcepoint, shares his thoughts about what cyber security could look like in the year ahead Continue Reading
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Opinion
15 Jan 2021
Ransomware has MSPs in its sights
Peter Geytenbeek, senior manager of channels EMEA at Thycotic, shares a warning about the need for managed service providers to take their own security seriously Continue Reading
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News
14 Jan 2021
Kaseya CEO: MSPs stopped an SME catastrophe
The managed service community has kept many small and medium-sized enterprises going throughout the course of the pandemic, says Kaseya CEO Continue Reading
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News
12 Jan 2021
August Equity backs fourth MSP
Firm continues its strategy to invest in managed service players it believes can become significant in the market Continue Reading
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Opinion
12 Jan 2021
The problems of brand association
Billy MacInnes wonders whether SolarWinds MSP partners might have been asked some questions over the past few weeks Continue Reading
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News
11 Jan 2021
Agilitas opens Euro logistics hub to sidestep Brexit issues
Channel player will have stock in the Netherlands to keep supplying its customers spread across the EU Continue Reading
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News
08 Jan 2021
Atos makes move for DXC
Unsolicited offer from Atos for its rival could see the creation of a mega solutions provider Continue Reading
- 07 Jan 2021
- 07 Jan 2021
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News
07 Jan 2021
Sapphire, Charterhouse and Pax8 strike deals
Appetite for acquisitions across the channel shows no sign of abating, with a few deals struck already this week Continue Reading
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News
05 Jan 2021
Softcat enjoys strong December and Agilitas sees revenues jump
Channel players share details of their recent trading performance, with both revealing that last year was strong Continue Reading
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Feature
21 Dec 2020
2021 predictions: Cloud, comms and remote working
There are reasons for the channel to feel optimistic about the year ahead on numerous technology fronts Continue Reading
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Feature
21 Dec 2020
2020: A year of accelerated change in the channel
A look back over some of the main themes of a year that will be long remembered thanks to the pandemic Continue Reading
