Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
19 Dec 2024
SoftwareOne and Crayon announce tie-up
SoftwareOne’s purchase of Crayon will create a significant-sized European software and cloud provider and Microsoft specialist Continue Reading
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News
13 Dec 2024
TD Synnex UK&I managing director: AI set to grow in 2025
This might not have quite been the year the industry was expecting, but there are reasons to believe markets will improve Continue Reading
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News
23 Nov 2021
Softcat keeps momentum going in Q1
Channel player shares a trading update on the progress it made in its first fiscal quarter Continue Reading
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News
22 Nov 2021
IT Priorities 2022: MSP importance rising
TechTarget research reveals that a record number of customers across Europe are looking to work with managed service providers Continue Reading
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News
18 Nov 2021
Appgate cuts ribbon on MSP programme
Zero-trust player rolls out increased support for managed service players as it continues to strengthen its channel proposition Continue Reading
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News
17 Nov 2021
Dell expects user spending in security, cloud and 5G
Vendor shares results of a survey of IT decision-makers that indicates where the priorities are over the next five years Continue Reading
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News
17 Nov 2021
Being trusted advisors key for Dell’s channel
UK channel boss provides update, with the vendor encouraging partners to deepen their relationships with customers Continue Reading
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News
16 Nov 2021
CAE Technology Services snaps up Novus Group
The acquisition of educational specialist Novus Group bolsters the skills base and technical expertise of CAE Technology Services Continue Reading
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News
16 Nov 2021
AdEPT benefits from increasing customer confidence
Managed service player shares H1 numbers as its customer base continues to emerge from the shadow of the pandemic Continue Reading
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News
16 Nov 2021
Infinigate sets sights on UK growth
Security distributor is keen to increase its business here and make a difference to the market dynamics Continue Reading
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News
11 Nov 2021
Exclusive Networks shares first numbers post-IPO
Distributor lifts the lid on what happened to the business in the third quarter Continue Reading
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Feature
09 Nov 2021
The value of the managed service provider
Understanding value is not always a given, but as Billy MacInnes discovers, it is important for service providers to know their worth Continue Reading
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Opinion
05 Nov 2021
Circle of distrust: the security challenge for managed service providers
The life of a managed service provider is tough, and the rise in security challenges could be set to make it tougher, with MSPs having to work hard to gain partner trust Continue Reading
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News
05 Nov 2021
A view inside the Bytes and NetApp partnership
It takes more than just online training and MDF funds to build a strong partnership. Byte’s vendor alliances director shares some of the attributes he looks for when partnering up with other companies Continue Reading
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News
03 Nov 2021
GTDC Forum: Distribution investment must continue
Industry organisation uses its annual event to talk of the progress made in the channel over this year and the prospects for 2022 Continue Reading
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News
01 Nov 2021
Logicalis primed to support customer demand for innovation
Channel player announced plans to unite its UK, Irish and Channel Island operations in the summer and expects that move will support future growth Continue Reading
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News
01 Nov 2021
Education growth bolsters Academia fiscal year
MSP shares details of how 2020 went, with the results making it clear that the education market and the public sector have continued to invest in tech Continue Reading
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Opinion
29 Oct 2021
Channel partners can leverage the subscription economy to grow
Roman Rudolf, vice-president, strategy and services at Tech Data Europe, shares his thoughts about how the channel can get the most out of subscription models Continue Reading
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News
28 Oct 2021
Security, cloud and digital transformation drive Bytes H1 growth
Channel player shares numbers for its first half and talks of a solid second half to the year Continue Reading
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News
26 Oct 2021
Softcat impresses with strong full-year numbers
Channel player keeps delivering the numbers as it manages to successfully navigate the pandemic Continue Reading
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News
22 Oct 2021
Context: Majority of channel optimistic about year ahead
Market watchers have quizzed thousands of resellers across the globe and found that most are feeling good about 2022 Continue Reading
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News
21 Oct 2021
NetApp arming partners with more hybrid cloud options
Vendor NetApp announces a raft of product and service enhancements at Insight event, and points to the potential this will open up for partners Continue Reading
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News
21 Oct 2021
CloudCoCo adds experienced adviser to support growth
Managed service player has already made an acquisition this week but looks set for more activity as it brings on a proven growth expert Continue Reading
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News
20 Oct 2021
CloudCoCo expands with IDE Group Connect and Nimoveri
Deals will add more recurring revenue and customers and are part of the firm’s ‘get bigger’ phase to expand growth prospects Continue Reading
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News
18 Oct 2021
Channel key to delivering Avaya Experience Builders
Comms player reacts to the increasing need from customers for better employee experiences, with an ecosystem approach that pulls together partners and developers Continue Reading
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News
18 Oct 2021
Digital workplace a key area for customer investment
A report around tech priorities from Softcat has underlined how the pandemic has had a significant impact on working practices Continue Reading
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News
15 Oct 2021
Skout Cybersecurity boss exploits scale at Barracuda
It has been four months since the firm was acquired by Barracuda Networks, but the founder and CEO of Skout is dreaming of painting on a broader canvas Continue Reading
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News
14 Oct 2021
Marathon adds security depth with William Jarrod Partnership
Acquisition comes on the back of strong organic growth and will arm the MSP with more options on the security front Continue Reading
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News
14 Oct 2021
Datto CEO urges MSP world to talk security
Tim Weller used his keynote at DattoCon to underline the sense that this is a moment for the industry to face up to the need to protect data through the entire supply chain Continue Reading
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News
12 Oct 2021
Cohesity focuses channel efforts
Firm takes steps to make life easier for partners and arm them with the skills to offer data management as a service Continue Reading
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News
08 Oct 2021
Schneider Electric Europe launches managed-power-as-a-service offering
UPS player Schneider Electric Europe reacts to market demand for as-a-service offerings, and rolls out its own take on that approach Continue Reading
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News
07 Oct 2021
Canalys Channel Forum: The channel is thriving
The channel has emerged from the pandemic with growth, but as the world reopens, economic, technological and cultural challenges are emerging Continue Reading
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News
05 Oct 2021
Canalys Channels Forum: The reseller of the future
The market demands have changed and the channel has to keep up with the hunger for digital, managed services and speed if it also wants to thrive, says Canalys Continue Reading
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News
05 Oct 2021
SoftwareONE adds SAP depth with Centiq buy
Firm is back in the acquisition game as it continues to add more muscle to its EMEA coverage and ability to support SAP customers Continue Reading
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Feature
04 Oct 2021
XaaS: Always at your service
One of the themes of the year is the idea that customers want, and resellers need to be able to offer, everything as a service – or XaaS. We investigate the current state of play Continue Reading
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News
01 Oct 2021
Clavister aims to widen appeal with subscription model
Security player arms resellers with flexible pricing models to tempt users that might previously have been put off by the prospect of large capital investments Continue Reading
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E-Zine
01 Oct 2021
MicroScope: Choosing a channel career
In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference Continue Reading
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News
30 Sep 2021
Redcentric adds more cloud muscle with Piksel buy
Managed service player turns acquirer to add more AWS and Azure skills to the business Continue Reading
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News
30 Sep 2021
IDE Group looks to a brighter future
Managed service player has got through three tough years and has made decisions that will enhance its growth prospects Continue Reading
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News
27 Sep 2021
NetApp gets partners lined up behind revised programme
Vendor told partners back in May that a fresh programme would come in a year and it has continued to outline the roadmap Continue Reading
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News
20 Sep 2021
Dell channel chief reflects on her first year
Rola Dagher has been in the hot seat since September 2020, leading Dell’s channel through a pandemic at a time when digital transformation continues to push changes at a customer level Continue Reading
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News
16 Sep 2021
Centerprise cuts the ribbon on CiCloud
Channel player collaborates with HPE and CloudSigma to provide a cloud platform that should tempt customers looking for a hybrid solution Continue Reading
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News
15 Sep 2021
Exclusive Networks looking at a valuation of more than €2bn
Global distributor takes the next step in its IPO, with its price and valuation becoming clearer Continue Reading
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News
14 Sep 2021
Bytes keeps momentum going in H1
Channel player follows up maiden full-year numbers with signs that growth is continuing Continue Reading
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News
13 Sep 2021
An overlooked cyber security concern: How MSPs can alleviate potential risks
Managed service providers do many positive things, but they also come with risk. Those that want to ensure they minimise those for customers need to be taking a close look at their vendor choices Continue Reading
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News
10 Sep 2021
SoftwareOne picks up AWS partner HeleCloud
Acquisition will add more AWS expertise, give depth to the managed services offering and bring more coverage across EMEA Continue Reading
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News
10 Sep 2021
Cisco cutting complexity with partner experience efforts
Vendor Cisco is determined to protect channel profitability by reducing complexity that could get in the way of doing business Continue Reading
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News
10 Sep 2021
Lenovo unifies as-a-service efforts
Both infrastructure and device-as-a-service options come under a single umbrella with TruScale Continue Reading
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News
09 Sep 2021
Tech Data provides SOCaaS for SME facing resellers
Distributor Tech Data is arming partners with the chance to help SME customers with a SOC-as-a-service offering Continue Reading
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News
09 Sep 2021
Computacenter gives investors early birthday present
Channel player will mark a major milestone next month but has got the party started with a solid set of half-year numbers Continue Reading
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News
08 Sep 2021
Red Hat bolsters support for resellers adding value
EMEA channel boss has indentified areas where the vendor can increase the assistance it gives partners and ways to protect and reward value Continue Reading
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News
07 Sep 2021
Users say utilising technology is a major challenge
Research from Daisy Corporate Services lifts the lid on the concerns customers have around using and exploiting technology in the next 12 months Continue Reading
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News
06 Sep 2021
Exclusive Networks starts process of going public
Distributor starts the journey of an IPO that will raise capital and take the cyber security specialist into a fresh chapter Continue Reading
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News
03 Sep 2021
GreenLake revenues shine in HPE’s Q3
Vendor’s latest quarterly numbers include details of the progress of its as-a-service approach Continue Reading
- 02 Sep 2021
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News
02 Sep 2021
Air IT makes another double acquisition
Managed service player likes to make two deals at a time and has added a couple more MSPs to its growing collection Continue Reading
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News
01 Sep 2021
Tech Data and Synnex complete merger
Time to welcome in a fresh brand and get up to speed with a new-look board of directors Continue Reading
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News
31 Aug 2021
Computacenter positive about second half
Channel player has seen robust trading over the past couple of months, which should give analysts following the business some food for thought Continue Reading
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News
24 Aug 2021
Signs that life is getting back to normal
The UK boss of Tech Data has seen market conditions improve since the start of the year as customers grow in confidence Continue Reading
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Opinion
19 Aug 2021
Bye ‘buy’ baby: subscription services are the future
We take a look at the changing face of IT consumption Continue Reading
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News
18 Aug 2021
Kaseya backs ambitious MSPs with increased support
Firm increases focus on those that are in high-growth mode and might want to get involved with M&A Continue Reading
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News
18 Aug 2021
Microsoft and Rubrik tie-up extends channel data protection pitch
Vendors’ plans to offer more data protection around cloud workloads will give both firms’ channel bases something to take out to market Continue Reading
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News
17 Aug 2021
Channel emerging from pandemic optimistic about its position and future
Latest CompTIA report on the state of the industry reveals a channel that is changing but is also feeling positive about its situation Continue Reading
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News
16 Aug 2021
Tata Communications boss sounds warning to digital laggards
There is only one way things are heading and the slower you get there, the more chances there will be that the competition has already stolen a march Continue Reading
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News
12 Aug 2021
Maintel appoints ESG leader
Managed service provider takes its commitment to the environment to another level with the decision to create fresh role Continue Reading
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News
12 Aug 2021
Supply chain the target for cyber criminals
Research from Webroot indicates a rising number of attacks and Ordr exposes the work still needed to move some customers away from ageing systems Continue Reading
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News
09 Aug 2021
AT&T Cybersecurity enhances MSSP offering
Vendor updates managed security service provider programme with an emphasis on increased support Continue Reading
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News
28 Jul 2021
Tech Data adds more support for Click to Run services
Distributor will add more technical experts to back up strong sales and increasing channel demand Continue Reading
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News
26 Jul 2021
Ultima Labs adds more security to platform offering
Firm continues to innovate and react to user calls for more options with its IA-Cloud platform Continue Reading
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News
23 Jul 2021
ConnectWise bolsters security partnership with SentinelOne
MSPs will be given the chance to access a wider range of data protection products as ConnectWise looks to increase its security profile Continue Reading
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News
23 Jul 2021
MSPs upbeat but wary of increased competition
Datto’s Global State of the MSP Report reveals widespread optimism, but also signs that the battle for customers is intensifying Continue Reading
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News
21 Jul 2021
N-Able boss signals investment plans post-spin-off
MSP-focused business will spend more on UK now it heads into a future as a standalone operation Continue Reading
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News
21 Jul 2021
Node4 expands Microsoft expertise with TNP buy
Addition of Microsoft gold partner will add more expertise and knowledge to managed service provider’s business Continue Reading
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News
14 Jul 2021
Commvault rolls out welcome mat for MSPs
Data player keen to sign up more managed service providers as it looks to widen the reach of its SaaS offering Continue Reading
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News
14 Jul 2021
Microsoft hands partners cloud PC option
Vendor reacts to emergence of hybrid working with a hosted desktop option that partners and ISVs can get behind and involved with Continue Reading
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News
13 Jul 2021
ECSC taps into managed response demand
Security player has seen increased revenues in its managed threat and response operation in the first half of 2021 Continue Reading
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News
12 Jul 2021
Datto CTO has seen MSP security awareness rise
Even before Kaseya was hit by a high-profile ransomware attack, the need for managed service providers to recognise security was already on the rise Continue Reading
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News
09 Jul 2021
Resello deal will widen UK base for Pax8
Cloud services player continues on its strategy of acquiring to reach more channel partners across the UK and Europe Continue Reading
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News
09 Jul 2021
Dell designed Apex to meet channel demands
Vendor’s recently-launched as-a-service offering was rolled out after the firm sought plenty of feedback from partners Continue Reading
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News
09 Jul 2021
Westcon-Comstor boss applauds growth through challenging times
Distributor has seen its partner base expand, has managed inventory in the face of shortages and is in a position to surf the rising demand for security and infrastructure solutions Continue Reading
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News
08 Jul 2021
Nuvias Digital adds to distributors’ toolbox
Channel player increases the digital support that partners can tap into with a range of online services that can be accessed on-demand Continue Reading
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News
08 Jul 2021
Kaseya pledges support for MSPs hit by ransomware attack
MSP specialist sets asides millions to help those affected by the ransomware attack that hit the firm five days ago Continue Reading
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News
07 Jul 2021
Kaseya working to get systems back online
Firm gives update on progress since high-profile ransomware attack hit the managed service player over the weekend Continue Reading
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News
07 Jul 2021
SCC bolsters service management position with 4me partnership
Channel player will be able to provide more automated service support as a result of strategic relationship Continue Reading
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Feature
06 Jul 2021
The lasting impact of Covid-19
Life is slowly starting to move back towards a more normal footing, but will things ever be quite the same in the channel? Continue Reading
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News
05 Jul 2021
Kaseya attack leaves MSPs asking more security questions
The latest ransomware attack on a firm operating in the managed service sector further underlines the need to protect data and ensure supply chain integrity Continue Reading
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News
02 Jul 2021
Barracuda MSP adds XDR and SOC with Skout buy
Barracuda will gain more security depth for managed service providers through the Skout Cybersecurity acquisition, made at a time when security remains a top customer concern Continue Reading
- 01 Jul 2021
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News
29 Jun 2021
Insight warns money will be wasted if IT remains an island
A disconnect between those in the technology department and the rest of the business will undermine digital transformation efforts, warns channel player Continue Reading
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News
25 Jun 2021
Nasstar swoops for KCOM national ICT services business
KCOM Deal will make Nasstar one of the largest managed services players in the UK, and will add more AWS and Azure expertise Continue Reading
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News
24 Jun 2021
Channel fuelling momentum at SonicWall
Security player SonicWall lifts lid on how 2020 went, with its increased support for managed services players helping to support growth Continue Reading
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News
24 Jun 2021
Print market transitioning to services
Covid-hit industry is accelerating its shift to a cloud and services model to ensure it can offset decline in traditional volume business Continue Reading
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News
23 Jun 2021
HPE boss ushers in the ‘age of insight’
Data is exploding, and HPE wants its channel to help users navigate through that complexity with GreenLake as the main answer Continue Reading
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News
21 Jun 2021
Covid hits SysGroup revenues
Managed service player suffers revenue drop but reveals robustness of the operation, which is set for future growth Continue Reading
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News
21 Jun 2021
NetApp: Growing cloud adoption is a channel opportunity
The pandemic has spurred a rise in cloud adoption, but there are issues that partners need to help users deal with Continue Reading
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News
18 Jun 2021
Inflexion will combine ANS and UKFast to create cloud and digital group
Private equity player continues to expand its channel portfolio by moving for cloud and digital transformation player ANS Continue Reading
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News
18 Jun 2021
Lenovo ramps up DaaS through the channel
Vendor has completed pilot of programme and is getting more partners involved with its desktop-as-a-service offering Continue Reading
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News
14 Jun 2021
Pure Storage looks to expand as-a-service reach
Storage firm’s channel boss indicates that distribution will be given an opportunity to support its as-a-service push Continue Reading
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News
10 Jun 2021
N-able looks to plug MSP marketing gaps
Firm launches marketing platform to provide managed service providers with access to a range of resources Continue Reading
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Feature
10 Jun 2021
Time to take it to the edge
Edge computing is growing and is dominating more conversations – so just what is the play here for the channel? Continue Reading
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Feature
09 Jun 2021
Five-minute interview: Jose Pena, Digital.ai
Jose Pena of Digital.ai shares his insight and experiences surrounding the channel in this latest five-minute interview Continue Reading
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News
04 Jun 2021
GTDC: XaaS is taking off in distribution
Industry organisation identifies reasons why the everything-as-a-service approach is becoming increasingly popular among its members Continue Reading
