Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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Feature
19 Nov 2024
Can partners take off with Copilot?
Copilot has been seen as the most tangible example of the channel selling AI, but how is it going for those that have got behind Microsoft’s offering? Continue Reading
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News
19 Nov 2024
ITC signals growth plans with BGF backing
Managed services player indicates money will support both organic and M&A growth as it looks to widen its reach beyond North-East England Continue Reading
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News
23 May 2022
Having a security angle is a priority for MSPs
Research released to mark the latest MSP Day underlines the need for managed service players to be able to provide the data protection that customers are crying out for Continue Reading
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News
20 May 2022
MSP Day: Growth expected but security concerns rising
Research around the annual MSP Day event indicates there are a lot of positives in the managed services world, but fears of security regulations are widespread Continue Reading
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News
19 May 2022
FluidOne makes investment in Marathon
The move to get involved with the Microsoft gold partner will add more cloud services depth Continue Reading
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News
16 May 2022
TD Synnex adds Google Cloud to its portfolio
Distributor will partner public cloud giant in key markets as it looks to provide resellers with more choices Continue Reading
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News
09 May 2022
NetApp supports partners on the journey to hybrid
Cloud data player prepared to support those that are looking to move into a position where they can deliver high value to customers Continue Reading
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News
06 May 2022
Dell ‘making big bets’ on telco and edge
Vendor’s channel execs weigh in on market opportunity for partners at Global Channel Summit Continue Reading
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E-Zine
06 May 2022
MicroScope: Charging at SME security challenges
With cyber threats growing, SMEs have to improve their security position, and the channel is best placed to support that aim. Read all about improving security, how sustainability is more important than ever in channel conversations, and the impact of hybrid working Continue Reading
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News
04 May 2022
NetApp: View the public sector as a series of sub-verticals
A one-size-fits-all approach is not going to work effectively in the public sector, according to research and experience gained by the vendor Continue Reading
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News
03 May 2022
Dell adds cyber cloud protection to Apex
Vendor continues to build out capabilities of its as-a-service portfolio with more support for those worried about data in multi-cloud environments Continue Reading
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News
29 Apr 2022
Computacenter Q1 indicates life is getting back to normal
It’s been difficult to talk about season patterns with a pandemic raging, but as we all learn to live with Covid, there are signs that this also means getting used to more familiar trading conditions Continue Reading
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News
29 Apr 2022
Kaseya CEO explains the move for Datto
Following the recently announced acquisition, the boss at MSP specialist Kaseya speaks to MicroScope about the context for the deal and why it was attracted to its rival Datto Continue Reading
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News
28 Apr 2022
WatchGuard owner sets sights on MSP growth
Vector Capital has become majority owner of the security firm with a strategy of appealing to managed service providers Continue Reading
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News
25 Apr 2022
Professional services firms suffer skills gaps and legacy system issues
Research from Unit4 covering the state of the European market reveals optimism, but concerns about barriers to growth Continue Reading
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News
21 Apr 2022
Dell steps up retail edge support, flags channel opportunity
Vendor introduces more offerings for the retail sector, with UK channel boss urging partners to take a look at the market Continue Reading
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News
21 Apr 2022
Version 1 lands fresh private equity backer with Partners Group
Track record of the business and position in supporting digital transformation attracted finance player, which has become majority shareholder Continue Reading
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News
20 Apr 2022
Distology: MSSP consolidation is a customer concern
Distributor shares findings of research that gave customers an opportunity to say where they felt the disruption to the industry was coming from in the next few years Continue Reading
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News
14 Apr 2022
GTDC: Pandemic has accelerated distribution’s digital drive
Newly launched podcast from the industry organisation summarises the position of distributors two years on from the arrival of Covid-19 Continue Reading
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News
13 Apr 2022
MSPs remain ransomware targets
ConnectWise Threat Report reveals the extent to which managed service providers are in the crosshairs of criminals Continue Reading
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News
12 Apr 2022
Content+Cloud picks up Microsoft Dynamics player Azzure IT
Acquisition comes just a few months after the channel player was itself a target of a deal that has given it more muscle in the market Continue Reading
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News
05 Apr 2022
K3 shows further evidence of its turnaround
Channel player shares FY21 numbers and underlines the progress made by its recently installed CEO to reshape the business Continue Reading
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News
05 Apr 2022
Nuvias: Channel positive on growth but divided on hybrid working
Distributor Nuvias shares its latest research into the state of the UK channel, with mixed views around hybrid working Continue Reading
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News
01 Apr 2022
Trustmarque starts fresh chapter under OEP ownership
Sale by previous owner Capita is completed, giving the firm the chance to talk about its ambitions for the future Continue Reading
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E-Zine
01 Apr 2022
MicroScope: Can life ever really be simple for partners?
In this issue, discover whether simplifying programmes and interactions with partners is achievable, and what barriers stand in the way for vendors looking to make life easier. Also read about why reskilling in a post-pandemic world is key to boosting industry, and learn about what to expect from the manufacturing sphere over the next year Continue Reading
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News
31 Mar 2022
Ultima launches cloud analysis tool
Channel player confident it can save SMEs money with free assessment that will identify savings and areas for security improvement Continue Reading
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News
23 Mar 2022
ECSC delivers a year of progress
Security player ECSC delivers growth in its latest financial results, and has reasons to look at the rest of this year with a sense of optimism Continue Reading
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News
22 Mar 2022
Numerous factors supporting Softcat growth
Channel player shares H1 numbers, with all the signs pointing to its momentum continuing Continue Reading
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News
22 Mar 2022
Perfect Image adds MSP muscle with Technique buy
Acquisition of managed services player adds more UK coverage and a dedicated MSP operation Continue Reading
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News
21 Mar 2022
Productivity and customer experience main areas of channel focus
Latest insights shared by Agilitas indicate where the priorities are for channel leaders as they look to react to customer needs Continue Reading
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News
17 Mar 2022
Microsoft makes major changes to partner programme
For the first time in a decade and a half, Microsoft is renaming and reconstituting its partner programme, with an emphasis on meeting customer needs Continue Reading
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News
16 Mar 2022
Computacenter delivers a solid FY21
Channel player continues to deliver growth with signs that its expansion into the US is already having a positive impact on the business Continue Reading
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News
16 Mar 2022
Bytes trading update signals strong FY numbers coming
Channel player Bytes updates markets ahead of more details of its fiscal year performance coming later this spring Continue Reading
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News
11 Mar 2022
SolarWinds CEO on life after Sunburst
Last year was dominated by the cyber attack, but the firm has learnt from that experience and has a clear strategy for the future Continue Reading
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News
10 Mar 2022
CrowdStrike ushers in new channel chief after decent growth
Vendor shuffles its management pack after announcing triple-digit growth in its MSSP business in the last fiscal year Continue Reading
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News
08 Mar 2022
Deep Instinct still on the hunt for MSSPs
Security player has been building its partner base and continues to keep the door open for more to sign up Continue Reading
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News
07 Mar 2022
Kaseya: Compliance and security top of mind for MSPs
Vendor shares insights into the managed services market that show many are reacting to customers’ requests for improved security and reduced risk Continue Reading
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E-Zine
04 Mar 2022
MicroScope: Taking the steady approach to becoming an MSP
In this issue, take a closer look at the risks and pitfalls on the journey to becoming a manages services provider, read about expected ongoing change and consolidation in the year ahead, and discover what experts have to say on the skills and supply chain shortages Continue Reading
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News
03 Mar 2022
MSPs getting stuck in ‘digital impasse’
Ingram Micro Cloud shines light on a market that has experienced high growth and the challenges for MSPs in keeping up with the pace of change Continue Reading
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News
23 Feb 2022
My channel take: Stefanie Hammond, N-able
The latest to share details of their channel career journey is the executive from the managed services specialist N-able Continue Reading
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News
23 Feb 2022
Tech Data adds more services and support around power protection
Distributor Tech Data reacts to calls from partners for more assistance selling and supporting power protection technology Continue Reading
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News
15 Feb 2022
Crayon and RM share solid numbers
Managed services provider and educational player release updates around the progress made in the last fiscal year Continue Reading
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News
14 Feb 2022
SCC snaps up Civica’s Licensing and Cloud Software Lifecycle business
Consolidation in the channel continues with SCC adding more depth to its software services position Continue Reading
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Feature
14 Feb 2022
Balancing the risks as an MSP
There is a growing trend among partners in converting into managed service providers – but are there risks to this approach that the channel needs to be aware of? Continue Reading
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Opinion
14 Feb 2022
Predictions for the manufacturing industry in 2022 and beyond
Jason Chester, director of global channel programmes at InfinityQS, provides his thoughts on what we can expect to see from the manufacturing industry over the next 12 months and beyond Continue Reading
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News
10 Feb 2022
EMEA sales improving at Insight
Firm’s recently installed CEO gets the chance to share some upbeat numbers as the channel player looks back on 2021 Continue Reading
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News
10 Feb 2022
CDW delivers robust 2021 financials
Channel player has shown resilience over the course of what was another challenging year for the IT market Continue Reading
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Opinion
08 Feb 2022
The cyber risk threat landscape to MSPs and SMEs
Ryan Weeks, CISO at Datto, shares his thoughts about what is happening in the market from a security point of view Continue Reading
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News
04 Feb 2022
Canalys: Global Q4 cloud services spend tops $50bn
Fourth quarter of 2021 saw records broken as customers continued to shift more of their operations to the cloud Continue Reading
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News
02 Feb 2022
Channel needs to get sustainability message to protect bottom line
Research from DataSolutions and Hoxton Macs underlines the risk of losing contracts and denying customers savings for those that fail to get to grips with sustainability Continue Reading
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News
28 Jan 2022
Kaseya boss looking for strong 2022
After a difficult 2021, the boss of IT software provider Kaseya is looking to make this a year that will be remembered for the right reasons Continue Reading
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News
28 Jan 2022
Capita offloads Trustmarque
Divestment strategy continues with sale of software and services player as Capita prunes its portfolio Continue Reading
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Opinion
28 Jan 2022
Emerging digital service models: Addressing the need to prevent downtime
Schneider Electric UK and Ireland’s channel director shares his views about the opportunities for the channel on ensuring systems remain powered Continue Reading
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News
26 Jan 2022
Kaspersky MSP growth plans are delivering
Security vendor has been working for three years to grow its managed service base and the results show those efforts have reaped rewards Continue Reading
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News
26 Jan 2022
SCC extends HMRC deal
Channel player gets another five-year contract worth £91m to continue to work with the government’s tax department Continue Reading
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News
25 Jan 2022
StayLinked flags IIoT channel opportunity
Users’ need for help connecting legacy technology with digital ambitions is an area where partners can play a role Continue Reading
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News
24 Jan 2022
Datto CEO repeats need for MSPs to bolster security
MSP player Datto recently made a security acquisition, and its boss outlines the rationale for the move and restates the need for service players to deliver better protection Continue Reading
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News
24 Jan 2022
Computacenter updates investors on strong finish to 2021
Channel player reveals revenue growth that exceeded expectations as it shares some pre-close details ahead of full-year numbers later this quarter Continue Reading
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News
21 Jan 2022
ThoughtSpot looks for channel growth
Self-service data analytics player believes the market is there and that the channel growth opportunities are attractive Continue Reading
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News
20 Jan 2022
MSPs alerted to costs of potential security regulation changes
Government proposals to cover managed service providers in updated regulations come with the threat of eye-watering fines for those that fail to protect data Continue Reading
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News
19 Jan 2022
Dell adds storage and multicloud support to Apex
Vendor adds more features to as-a-service offering for UK partners to put in front of customers Continue Reading
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News
18 Jan 2022
MITSG snaps up CSS Group
Managed services player makes its first acquisition of the year building on expansion moves made in 2021 Continue Reading
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News
14 Jan 2022
Sophos arms MSPs with more simplicity
Vendor is expecting its partners to take advantage of its latest release at a time when many in the industry are noticing a surge in demand for tools that reduce complexity Continue Reading
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News
13 Jan 2022
Pax8 details benefits for MSPs working with the cloud player
Coud services player Pax8 has put some meat on the bones for those wondering about the benefits of partnering with the firm Continue Reading
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Feature
13 Jan 2022
Change is a constant as the channel looks ahead
Concluding our two-part look at what lies ahead this year, we find expectations of more consolidation and ongoing change Continue Reading
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News
11 Jan 2022
Midwich, Nuvias and Pax8 drive early consolidation efforts
The year is still a matter of days old and already distributors and cloud specialists have opted to add more products and geographical coverage Continue Reading
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Opinion
11 Jan 2022
Lessons learnt and what lies ahead – security concerns in the channel
Neil Langridge, marketing director at e92plus, shares insights into what lessons the cyber security world can take from 2021 to better inform against threats in 2022 Continue Reading
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Feature
10 Jan 2022
What’s in store for the channel in 2022?
In the first part of a two-part look at what lies ahead this year, Billy MacInnes reveals what many expect will be the areas of interest in the next 12 months Continue Reading
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News
06 Jan 2022
Maintel turns to Agilitas IT Solutions for inventory as a service
Strategic partnership will give Maintel more flexibility as it pursues growth ambitions Continue Reading
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News
05 Jan 2022
CEOs explain rationale for Content+Cloud and Advania tie-up
Acquisition will add more depth for firm that aims to become the go-to UK provider of connected cloud services Continue Reading
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News
05 Jan 2022
FluidOne snaps up managed SD-WAN player SAS Global Communications
Acquisition will add more depth for firm that has ambition to become the go-to UK provider of connected cloud services Continue Reading
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News
04 Jan 2022
WatchGuard urges MSPs to tap into unified approach
Security player has been adding more depth to its cloud offering and is encouraging its channel to take advantage of those efforts Continue Reading
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Feature
31 Dec 2021
2021 review: The main channel themes
A look back over the past 12 months, focusing on the top 10 themes that have affected the channel Continue Reading
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News
15 Dec 2021
Dell CTO’s predictions focus on edge, mobility, data and security
There will be plenty going on in 2022 as debates on some of the big topics evolve to meet changing trends Continue Reading
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News
14 Dec 2021
Computacenter builds on AWS relationship
Channel player Computacenter has ambitions to enhance its status with the cloud giant further as it reflects on AWS re:invent Continue Reading
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News
13 Dec 2021
Lenovo unveils 360 channel framework
Vendor will bring channel activities under one umbrella to reflect changes it made to the firm’s structure earlier this year Continue Reading
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News
08 Dec 2021
Commvault adds DMaaS to ArrowSphere
Data specialist will work with distributor as it looks to widen its market and increase its penetration into the SME customer base Continue Reading
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News
07 Dec 2021
Commvault looks to extend MSP ecosystem
Storage player continues to reach out to managed service providers through its Metallic offering and programmes. Continue Reading
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News
03 Dec 2021
MSPs improve security posture and channel challenges legacy tools
Research from Kaspersky and Vectra lifts the lid on how the managed service community has responded to supply chain attacks, and how the status quo is no longer enough for many users Continue Reading
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News
02 Dec 2021
Westcon-Comstor invests in people and processes to support hybrid work
Distributor Westcon-Comstor is ideally situated to support the customer shift to a hybrid-working world, but is making sure it can do so as efficiently as possible Continue Reading
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News
01 Dec 2021
HPE experiences GreenLake partner and sales growth in Q4
Vendor’s as-a-service offering, which has been taken to market by partners, has seen growth in HPE’s latest quarter Continue Reading
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News
01 Dec 2021
DCC tapping into recovering market
Exertis parent has seen hybrid working developing and hospitality recovering as the year progresses Continue Reading
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News
30 Nov 2021
AWS expands partner paths to respond to channel variety
Public cloud player Amazon Web Services shakes things up in the way partners can classify themselves as it looks to cover more bases Continue Reading
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News
30 Nov 2021
AWS heralds growth of channel involvement with its Marketplace
Public cloud player has seen channel numbers grow over the last three years following its move to make it easier for them to connect with customers Continue Reading
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News
30 Nov 2021
Logicalis shines light on importance of data to CIO plans
Customers want to use data to chart the right strategies – but that is nowhere near as straightforward as it sounds Continue Reading
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News
25 Nov 2021
Exclusive Networks signs with Alkira
Distributor says vendor’s Cloud Services Exchange lets service providers solve million-dollar network questions in ‘a few mouse clicks’ Continue Reading
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News
23 Nov 2021
Softcat keeps momentum going in Q1
Channel player shares a trading update on the progress it made in its first fiscal quarter Continue Reading
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News
22 Nov 2021
IT Priorities 2022: MSP importance rising
TechTarget research reveals that a record number of customers across Europe are looking to work with managed service providers Continue Reading
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News
18 Nov 2021
Appgate cuts ribbon on MSP programme
Zero-trust player rolls out increased support for managed service players as it continues to strengthen its channel proposition Continue Reading
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News
17 Nov 2021
Dell expects user spending in security, cloud and 5G
Vendor shares results of a survey of IT decision-makers that indicates where the priorities are over the next five years Continue Reading
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News
17 Nov 2021
Being trusted advisors key for Dell’s channel
UK channel boss provides update, with the vendor encouraging partners to deepen their relationships with customers Continue Reading
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News
16 Nov 2021
CAE Technology Services snaps up Novus Group
The acquisition of educational specialist Novus Group bolsters the skills base and technical expertise of CAE Technology Services Continue Reading
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News
16 Nov 2021
AdEPT benefits from increasing customer confidence
Managed service player shares H1 numbers as its customer base continues to emerge from the shadow of the pandemic Continue Reading
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News
16 Nov 2021
Infinigate sets sights on UK growth
Security distributor is keen to increase its business here and make a difference to the market dynamics Continue Reading
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News
11 Nov 2021
Exclusive Networks shares first numbers post-IPO
Distributor lifts the lid on what happened to the business in the third quarter Continue Reading
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Feature
09 Nov 2021
The value of the managed service provider
Understanding value is not always a given, but as Billy MacInnes discovers, it is important for service providers to know their worth Continue Reading
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Opinion
05 Nov 2021
Circle of distrust: the security challenge for managed service providers
The life of a managed service provider is tough, and the rise in security challenges could be set to make it tougher, with MSPs having to work hard to gain partner trust Continue Reading
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News
05 Nov 2021
A view inside the Bytes and NetApp partnership
It takes more than just online training and MDF funds to build a strong partnership. Byte’s vendor alliances director shares some of the attributes he looks for when partnering up with other companies Continue Reading
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News
03 Nov 2021
GTDC Forum: Distribution investment must continue
Industry organisation uses its annual event to talk of the progress made in the channel over this year and the prospects for 2022 Continue Reading
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News
01 Nov 2021
Logicalis primed to support customer demand for innovation
Channel player announced plans to unite its UK, Irish and Channel Island operations in the summer and expects that move will support future growth Continue Reading
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News
01 Nov 2021
Education growth bolsters Academia fiscal year
MSP shares details of how 2020 went, with the results making it clear that the education market and the public sector have continued to invest in tech Continue Reading
