Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
-
News
19 Dec 2024
SoftwareOne and Crayon announce tie-up
SoftwareOne’s purchase of Crayon will create a significant-sized European software and cloud provider and Microsoft specialist Continue Reading
-
News
13 Dec 2024
TD Synnex UK&I managing director: AI set to grow in 2025
This might not have quite been the year the industry was expecting, but there are reasons to believe markets will improve Continue Reading
-
News
12 Jul 2023
Bytes signals strong start to fiscal year
Ahead of its AGM, the firm has provided an update on the first few months of its latest fiscal year, indicating that it is performing well Continue Reading
-
News
11 Jul 2023
Business owners alerted to expected M&A pick up
There have been a record numbers of deals struck in the first half of the year, and the rest of 2023 could be similarly busy if inflation eases Continue Reading
-
News
10 Jul 2023
AI, automation and edge driving Red Hat channel
Vendor looks to identify areas where its partners can make a difference and provide support Continue Reading
-
E-Zine
07 Jul 2023
MicroScope: The pressure to deliver
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics Continue Reading
-
News
06 Jul 2023
Logicalis arms customers with environmental insights
Logicalis platform offering will provide users with a chance to identify where they can take steps to reduce carbon emissions Continue Reading
-
News
04 Jul 2023
Node4 and Air IT bolster position through acquisitions
Managed service players Node4 and Air IT have been active in the M&A market as they look to add more skills and coverage Continue Reading
-
News
03 Jul 2023
Gass announces TD Synnex retirement plans
Long-serving senior staffer will leave the business next year, and bring the curtain down on a three-decade-long association with the channel player Continue Reading
-
News
03 Jul 2023
Trustmarque refreshes brand identity
The time is deemed to be right to give its logo and website a lick of paint as channel player Trustmarque looks to continue growing its mid-market business Continue Reading
-
News
29 Jun 2023
CloudCoCo delivers growth in H1
Managed service provider CloudCoCo has seen revenues rise and its customer base expand in its fiscal first half Continue Reading
-
News
29 Jun 2023
SonicWall gives MSSPs firewall options
Security player adds monthly billing option to make life easier for its channel partners and more flexible financially for customers Continue Reading
-
News
28 Jun 2023
PC market declines seen in TD Synnex numbers
Distributor shares Q2 results which saw revenue declines as the firm reacted to challenging market conditions Continue Reading
-
News
27 Jun 2023
Alcatel-Lucent Enterprise, Virtuozzo and CommScope bolster MSP offerings
Firms each announce launches that will provide managed service providers with more as-a-service options Continue Reading
-
News
26 Jun 2023
Acquisitions filter into impressive growth at SysGroup
Managed service player’s outgoing CEO is able to share a robust set of results from the managed service provider Continue Reading
-
News
23 Jun 2023
CloudSmiths sealing partnerships to gain UK foothold
South African firm looks to expand its reach through a series of partnerships with UK partners Continue Reading
-
News
22 Jun 2023
Customers looking to MSPs to help consolidate security
The channel is playing a role in helping managed service providers looking to deal with rising costs and a lack of skills Continue Reading
-
News
20 Jun 2023
Exclusive Networks continues to add depth to its on-demand platform X-OD
Exclusive Networks looks to increase the on-demand options available through its as a service proposition X-OD Continue Reading
-
News
16 Jun 2023
Customers want MSPs to give more cloud analytics
With many users finding the cloud is costing them more than they expected, the call for increased insights is becoming an emerging theme Continue Reading
-
News
16 Jun 2023
Core to Cloud signals shift to MSP approach
Security player cuts the ribbon on its first services, makes a major hire to support the moves and indicates more plans are in the pipeline Continue Reading
-
News
13 Jun 2023
iomart signals M&A activity will continue
Cloud player delivers full-year numbers and CEO comments on a strategy of making selective acquisitions Continue Reading
-
News
08 Jun 2023
Dell UK boss talks of channel benefits
The recently appointed senior vice-president and general manager of Dell Technologies UK shares an update and discusses the major themes in the market Continue Reading
-
News
08 Jun 2023
Channel has reasons to be optimistic, says Dell
Dell’s UK channel boss has outlined the reasons why partners are cautiously optimistic about the rest of the year Continue Reading
-
News
07 Jun 2023
Abacus looks for growth while Imperva increases MSSP support
Managed security service provider Abacus hires CFO to drive growth, as elsewhere in the market Imperva enhances partner programme Continue Reading
-
Opinion
06 Jun 2023
How poor IT can affect your employees (and your business)
Richard Hutchings, chief technology officer at managed service provider Littlefish has some advice on how to lower stress and make life easier Continue Reading
-
News
05 Jun 2023
iomart snaps up Extrinsica
Deal to buy Microsoft Azure specialist will add more expertise to the business Continue Reading
-
News
02 Jun 2023
MSP Day: Benefits from shifting towards security
Managed service providers have looked to grow revenues over the past year and have identified security as a key area and expanded their ability to operate in that area Continue Reading
- 01 Jun 2023
- 01 Jun 2023
-
News
30 May 2023
Softcat trading update signals growth is on track
Channel player’s brief insights into how its third quarter has fared will provide further reassurance for those channel watchers looking for signs of economic resilience Continue Reading
-
News
26 May 2023
Adam Binks steps down as SysGroup CEO
After five years at the helm of the business, the chief executive reveals he has decided now is the right time to move on Continue Reading
-
News
23 May 2023
Bytes delivers strong full-year numbers
Channel player plugs into strong demand for security and cloud across its customer base and talks of further growth opportunities Continue Reading
-
News
23 May 2023
Dell expands Apex options
Vendor’s as-a-service portfolio gets more storage, PC action and cloud compatibility Continue Reading
-
News
22 May 2023
AI and automation growing channel revenue streams
Sage research highlights the importance of emerging technology areas for securing future channel growth Continue Reading
-
News
19 May 2023
Logicalis CEO: Sustainability efforts being accelerated
The threats to the planet are mounting and efforts to reduce carbon are continuing at channel player Logicalis, with the firm taking a managed services approach to helping customers improve their positions Continue Reading
-
News
15 May 2023
Big consultancies snapping up channel talent
EY and Accenture have each dipped into the mergers and acquisitions space to add more services and technical capabilities to their offerings Continue Reading
-
News
12 May 2023
Customers will continue to rely on channel talent
Outsourcing study indicates that investment in external support will increase in many cases as users struggle to find skilled staff Continue Reading
-
News
10 May 2023
Riverbed hands MSPs digital experience managed net offering
Vendor is continuing to increase its activity in the unified observability market with its latest programme for managed service partners Continue Reading
-
News
09 May 2023
Westcon continuing to focus on sharing data insights
Distributor has placed value on sharing customer and market insights with channel to drive further growth Continue Reading
-
News
05 May 2023
Adobe shines light on SME employee tech frustration
Channel has a role to play in helping customers improve productivity through the adoption of more digital technology Continue Reading
-
E-Zine
05 May 2023
Vendors need to listen and learn
In this month’s MicroScope ezine, we look at why it is vital that vendors listen to partners and act on the feedback. We also look at what’s next for HP’s advancing sustainability programme, Amplify Impact. Read the issue now. Continue Reading
-
News
02 May 2023
IT Priorities 2023: Customers continuing to turn to MSPs
The channel is seen as a solution to a range of IT challenges, including security and cloud management Continue Reading
-
News
28 Apr 2023
Kaseya beefs up security on IT Complete platform
Managed service specialist offers more functionality as it integrates technology from some of its recent acquisitions Continue Reading
-
News
28 Apr 2023
WatchGuard adds more options to FlexPay
Vendor responds to channel feedback to ensure it can provide the flexibility partners are looking for Continue Reading
-
News
27 Apr 2023
Infinigate rebranding setting up the next phase of growth
Distributor talks of ambitious plans to expand the business as it rebrands operations Continue Reading
-
News
26 Apr 2023
DataSolutions surfs security and cloud wave
Distributor shares revenue growth numbers for past fiscal year and expects market momentum will continue in commercial space Continue Reading
-
News
26 Apr 2023
FluidOne buys again and Leading Resolutions undergoes MBO
Changes in business ownership continue to be a feature of the evolving channel landscape, with FluidOne snapping up project five, and Leading Resolutions building on growth with a management buyout Continue Reading
-
News
21 Apr 2023
A weak ESG stance will lose channel business
Research from OVHcloud and the Cloud Industry Forum adds to growing evidence that sustainability is becoming a business maker or breaker Continue Reading
-
News
21 Apr 2023
Fulcrum IT adds UK depth with Viadex Global buy
Ambitions to get to $1bn revenues includes adding managed service players to the portfolio Continue Reading
-
News
20 Apr 2023
IT spending will grow and the channel will take a major share
IDC is expecting growth across Europe in 2023 and is anticipating that around a third of spending will go through partners Continue Reading
-
News
19 Apr 2023
VMware encouraging more managed services sales
Vendor launches Cross-Cloud managed services to make it easier for partners to dip their toes in MSP waters Continue Reading
-
News
17 Apr 2023
Resellers urged to get involved with cloud accountancy
Customers are shifting away from legacy technology and expecting the channel to meet those needs Continue Reading
-
E-Zine
06 Apr 2023
MicroScope: The benefits of security certifications
In this month’s MicroScope ezine, we look at how industry-recognised certifications can strengthen business defences. We also see how ChatGPT offers the channel a chance to level the playing field. Read the issue now. Continue Reading
-
News
05 Apr 2023
BCM One to gain deeper UK footprint with Pure IP buy
NextGen comms player looks to bolster its reputation in supporting Microsoft Teams with a move for UK firm Continue Reading
-
News
05 Apr 2023
Customers asking channel to help rationalise security
A tight economy has encouraged more scrutiny of security estates, with Cisco among those charting a rise in users reaching out for help from partners in sorting out bloated software estates Continue Reading
-
News
04 Apr 2023
Jigsaw24 deepens services capabilities with Amsys buy
Apple specialist gives its service and maintenance arm a serious boost with M&A move Continue Reading
-
News
04 Apr 2023
Westcon-Comstor launches PartnerCentral marketplace
After a couple of years of development, the channel player introduces a platform based on partner feedback Continue Reading
-
Opinion
03 Apr 2023
Is it much fun being an MSP?
It’s easy to concentrate on the results and the impact on customers but Billy MacInnes wonders if life in the managed services world is enjoyable Continue Reading
-
News
03 Apr 2023
Agilitas strategy already yielding results
Agilitas has been through plenty of changes recently, but the response from customers to its strategy has been positive Continue Reading
-
News
03 Apr 2023
BCN, Daisy and Apogee start Q2 with M&A moves
The first working day of April started with a flurry of activity as consolidation continues across the channel Continue Reading
-
News
31 Mar 2023
Computacenter enjoys ‘astonishingly strong finish’ to 2022
Channel player Computacenter shares full-year numbers, with the chief executive talking of confidence in the prospects for the next 12 months Continue Reading
-
News
30 Mar 2023
MSPs looking to exploit automation
Kaseya benchmark report into the managed services landscape reveals a desire to improve efficiencies and streamline systems Continue Reading
-
News
30 Mar 2023
Babble makes it five acquisitions in Q1
The cloud and comms specialist has struck its fourth and fifth deals of the year so far as it continues to shore up its market position Continue Reading
-
News
29 Mar 2023
IT system issues hit RM numbers
Rolling out a fresh system caused problems for RM, but executives stress that the educational specialist remains in a strong position Continue Reading
-
News
28 Mar 2023
Softcat H1 indicates commercial market growth remains
The firm’s half-year numbers should help puncture some of the gloom clouds caused by a challenging economic environment Continue Reading
-
News
27 Mar 2023
CloudCoCo aiming for £100m revenues
The managed service player has ambitions for dynamic growth over the next few years Continue Reading
-
News
24 Mar 2023
Kaseya CEO: Reasons for MSPs to be positive
In the face of economic doom and gloom, the fundamental market dynamics are in favour of those that deliver a managed service approach Continue Reading
-
News
23 Mar 2023
MSPs protecting themselves from security-lax customers
Anecdotal evidence from senior managers at Barracuda reveals the steps managed service providers are taking to make sure they are not exposed to risk Continue Reading
-
News
23 Mar 2023
Microsoft responds to feedback with partner programme enhancements
It’s been six months since its cloud partner programme launched, and in that time the channel has shared its views with the vendor Continue Reading
-
News
22 Mar 2023
Distributor marketplaces key in supporting channel subscriptions
Research from Westcon-Comstor has revealed the pivotal role that disties play in enabling more interaction with marketplaces Continue Reading
-
News
22 Mar 2023
SCC picks up Vohkus
Channel player SCC makes first M&A move after indicating it had the funds to be active in the market Continue Reading
-
News
20 Mar 2023
VMware enhances partner programme
Vendor looks to encourage its channel to cover the entire customer lifecycle, with more rewards and certifications Continue Reading
-
News
16 Mar 2023
Bechtle extends UK reach with Tangible Benefit buy
Deal comes just a few months after its last M&A activity, and indicates the seriousness of ambitions to become a sizeable channel player in the UK Continue Reading
-
News
16 Mar 2023
Acquisitions bolster revenues at CloudCoCo
Managed services player’s full-year results indicate that its M&A strategy has delivered growth Continue Reading
-
News
15 Mar 2023
Lenovo and Vast Data credit channel for growth
Lenovo and Vast Data improve market position and revenues as a result of efforts from their respective channel bases Continue Reading
-
News
09 Mar 2023
Reality of ‘more with less’ is hurting digitisation efforts, says research
SoftwareOne highlights the strain facing customers that are having to do ‘more with less’ Continue Reading
-
News
09 Mar 2023
Babble hits M&A trail to bolster Microsoft position
Channel player Babble adds two more firms to its growing list of acquisitions as it continues to grow the business Continue Reading
-
News
08 Mar 2023
Eglon to leave Agilitas this summer
Chief marketing officer shares his reasons for leaving as he is thanked for his service to the channel player Continue Reading
-
Tip
03 Mar 2023
Agilitas unveils fresh leadership team after changes
Fresh chair and finance director announced at Agilitas as a number of senior staffers exit the business Continue Reading
-
News
01 Mar 2023
ClickUp and Kroll formalise channel offerings
Firms ClickUp and Kroll are both looking to increase support and rewards for partners engaging through a structured ecosystem and partner programme Continue Reading
-
Opinion
01 Mar 2023
Red Hat & Nutanix: a partnership forged in cloud-native leadership
Adam Tarbox, vice president channel sales EMEA, Nutanix , shares his thoughts on the relationship the firm has formed with Red Hat Continue Reading
-
News
28 Feb 2023
Increasing enterprise sales bolster Exclusive Networks’ 2022 results
Exclusive Networks’ full-year results make it clear the distributor’s focus on security is continuing to deliver Continue Reading
-
News
24 Feb 2023
Ricoh exposes gap in workplace transformation experiences
Channel alerted to disconnect between employers’ views of tech success and disappointed staff responses Continue Reading
-
News
22 Feb 2023
Nasstar bolsters data expertise with Colibri Digital buy
MSP’s ambition to be a major UK provider of cloud and comms services to the mid-market and enterprise customer bases continues to take shape Continue Reading
-
News
21 Feb 2023
Williams stepping into Trustmarque CEO role
Just a few weeks after indicating it was starting a mid-market growth strategy, channel player Trustmarque has chosen a fresh leader to deliver on that ambition Continue Reading
-
Opinion
21 Feb 2023
Efficiency, automation and integration key to partners’ success
Michael Allen, vice-president of worldwide partners at Dynatrace, shares his views on what ingredients go into helping the channel succeed Continue Reading
-
News
17 Feb 2023
CIOs look to the channel as they increase their strategic role
Logicalis shines a light on the changing demands on IT leaders and the increasing reliance many have on partners Continue Reading
-
News
17 Feb 2023
Nasstar transfers SME customer base to Global 4
Deal between two channel players will give firm the chance to focus on mid market and enterprise Continue Reading
-
News
16 Feb 2023
ALSO launches in the UK
Sizeable distributor opens an office and looks to make an impact with its cloud marketplace offering Continue Reading
-
News
15 Feb 2023
ReliaQuest goes all-in on channel
Cyber security player shares 100% partner commitment at a time that Searchlight Cyber reveals there are emerging opportunities for MSSPs around the dark web Continue Reading
-
News
13 Feb 2023
VeUP launches to add value to AWS channel
Consultancy operation with offices on both sides of the Atlantic has spotted a gap in the market Continue Reading
-
News
10 Feb 2023
Insight CEO talks of M&A options
As the firm shared full-year numbers, it also revealed its willingness to grow the business through acquisition Continue Reading
-
News
09 Feb 2023
AdEPT picked up for £50.3m
MSP AdEPT becomes a target of acquisition due to the potential spotted by fresh owners for further growth Continue Reading
-
News
02 Feb 2023
Trustmarque starts mid-market growth plan with Livingstone buy
Firm talks of taking the first step as it signals ambitions to make a greater impact in the UK Continue Reading
-
News
02 Feb 2023
FluidOne dips back into M&A market
Cloud player FluidOne is expanding the business less than a year after its last move as it continues to expand its portfolio and reach Continue Reading
-
News
31 Jan 2023
Kaseya increases channel commitment with boost to MDF and headcount
Vendor enhances global partner programme with focus on enablement and support Continue Reading
-
News
30 Jan 2023
Computacenter enjoys strong finish to 2022
Channel player shares an update on the performance in its last fiscal year and talks of Q4 being a ‘record quarter’ Continue Reading
-
News
23 Jan 2023
SMEs upping security investment in face of growing threats
Research from Datto has provided an update on attitudes across the customer base, and findings from S-RM has underlined ongoing problems developing in-house expertise Continue Reading
-
News
19 Jan 2023
Abacus Group moving to become MSSP with Gotham buy
Managed service player wants to become known for security, and has made an acquisition to support that ambition Continue Reading
-
News
18 Jan 2023
Intechnica embraces fresh owner and Version 1 makes double swoop
Consolidation in the channel continues at pace with three deals being announced within the past 24 hours Continue Reading
-
Feature
16 Jan 2023
The channel is key to plugging cyber skills gap
If there is going to be one theme that continues from year to year, it is the desire by customers to work with channel partners to help solve security problems Continue Reading
-
News
12 Jan 2023
Channel marketers looking to work more closely together
Collaboration seen as a key way for marketers to improve their ability to deal with key issues emerging in 2023 Continue Reading
