Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
20 Nov 2024
Lemongrass stepping up support to get customers to Clean Core
SAP channel specialist is guiding users through the stages to unlock the benefits of the vendor’s cloud shift Continue Reading
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News
20 Nov 2024
Softcat update signals strong start to 2025 financial year
Channel player shares insights into first quarter trading with talk of customer demand remaining strong Continue Reading
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News
15 May 2024
Infinigate outlines ambitions for fiscal year
Distributor keen to expand channel relationships and increase activity with managed service provider community Continue Reading
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News
14 May 2024
Cradlepoint enhances MSP programme
Networking player Cradlepoint improves managed service offering to encourage more partners to get behind 5G Continue Reading
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News
13 May 2024
NTT DATA benefits from strong SAP channel position
Firm shares full year numbers, breaking records and talking of the trust its SME customer base has in the business Continue Reading
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News
13 May 2024
Cloud spending continues despite economic challenges
Research from the Cloud Industry Forum explores current customer attitudes and their expectations around the impact of AI Continue Reading
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News
10 May 2024
Mudd named as Bytes CEO
After sitting in the hot seat on an interim basis for the past few months, Sam Mudd’s move as Bytes CEO becomes permanent Continue Reading
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News
08 May 2024
Infinity Group picks up Pax8 end customer business
Move will add more depth to firm’s Microsoft capabilities and support expansion ambitions Continue Reading
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News
07 May 2024
AI and security sparking channel opportunities
Research from Couchbase and ANS has underlined the assistance users need from partners around emerging technologies and defending against the latest threats Continue Reading
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News
03 May 2024
Wavenet and Daisy join forces
Combination will produce one of the largest independent managed service providers in the UK Continue Reading
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News
02 May 2024
Air IT gains Scottish foothold with SoConnect
Managed service player expands its UK coverage with second acquisition of the year Continue Reading
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News
02 May 2024
Kaseya expands MSP flexibility with 365 offering
Managed services specialist launches subscription service that will provide more options for its channel base Continue Reading
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News
01 May 2024
Computacenter meeting Q1 expectations
Firm shares trading update on first quarter and progress made in first few months of 2024 Continue Reading
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News
25 Apr 2024
Consolidation and growth are key MSP market trends
Market analysis from tech investment player reveals the factors underpinning continued growth on both sides of the Atlantic Continue Reading
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News
17 Apr 2024
Westcoast picks up Spire
Distributor Westcoast adds components specialist Spire to bolster the portfolio and add more depth to the Group Continue Reading
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News
16 Apr 2024
Sectigo extends CLM tools to cover SME customer base
Certificate specialist responds to changing market dynamics and introduces product aimed specifically at smaller users Continue Reading
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News
15 Apr 2024
Infinigate handed UKI distie role by Ironscales
Distributor gets the chance to build on existing relationship with vendor after delivering results across continental Europe Continue Reading
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News
08 Apr 2024
Marketplaces, AI and regional growth on Couchbase priorities list
Couchbase’s channel executive is looking to expand the reach of the business and provide partners with more routes to market Continue Reading
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News
02 Apr 2024
Security and AI occupy SME thoughts
Digital workspace player Espria shares the themes it uncovered at its recent discussion around technology that delivers users peace of mind Continue Reading
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News
28 Mar 2024
Climb CEO talks emerging vendors, expansion and UK importance
We speak to the distributor’s chief executive, Dale Foster, who has plans to widen the reach of the business and believes the need for specialists remains as high as ever Continue Reading
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News
27 Mar 2024
TD Synnex expects improving market through 2024
Distributor shares Q1 numbers, but looks to PC growth and impact of AI to help drive business forward Continue Reading
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News
26 Mar 2024
Softcat boss talks H1 results, M&A and growing headcount
In light of the release of numbers for the channel player’s first half, Softcat’s CEO shares his thoughts on the progress made Continue Reading
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News
26 Mar 2024
Softcat shares H1 progress
Channel player indicates the business emerged from a tough 2023 in decent shape, and ambition to grow market share remains paramount Continue Reading
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News
21 Mar 2024
Microsoft shares progress in getting the channel to embrace AI
Vendor reveals the activity it has inspired in the channel since promoting artificial intelligence with partner programmes last summer Continue Reading
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News
20 Mar 2024
OVHcloud sounds the call for microservices partners
Lack of customer skills has created a need for more services to be available around Docker and Kubernetes Continue Reading
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News
20 Mar 2024
Computacenter delivers solid set of 2023 results
Channel player Computacenter indicates that it weathered the macroeconomic storms and has continued to deliver another year of growth Continue Reading
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Tip
19 Mar 2024
Climb extends Scale Computing relationship
Distributor working with vendor keen to tap into uncertainty in the VMware channel and customer base Continue Reading
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News
19 Mar 2024
MSPs must continue to evolve
Managed service providers have gone through several changes over the years and the need to adapt continues to be paramount Continue Reading
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News
18 Mar 2024
Bytes shares FY update as it investigates Murphy departure
Channel player Bytes’s interim CEO talks of growth while the board shares reasons for the former leader’s exit Continue Reading
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News
18 Mar 2024
Juniper enhances programme with increased MSP support
Networking vendor is hoping a strategy of providing AI-capable products and a supportive programme will enable partners to deliver more growth Continue Reading
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News
15 Mar 2024
Channel leaders feeling positive
The highest levels of optimism seen for five years among those driving the industry have been fuelled by growth in AI and other emerging technologies Continue Reading
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News
15 Mar 2024
Channel driving change for care givers
When the NHS and those responsible for looking after vulnerable people need help with their IT, the likes of CDW and Maintel are examples of the role partners can play Continue Reading
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News
14 Mar 2024
RM outlines strategic growth plan
Education player puts tough 2023 into history books as it looks to improve business fortunes Continue Reading
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News
14 Mar 2024
Channel struggling to unlock data insights
High volumes of information from various sources are underlining attempts to grow revenues, according to findings from Westcon-Comstor Continue Reading
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Feature
14 Mar 2024
Channel explainer: Why sustainability matters
Why is it important to have a strong green story? Where do you start, and who is going to help you? This explainer tackles those questions Continue Reading
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News
13 Mar 2024
Channel urged to keep evolving sustainability position
With the industry evolving, the emergence of AI and other energy-hungry technologies, the need to keep on top of strategies to reduce carbon emissions are essential Continue Reading
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News
11 Mar 2024
Aryaka launches SASE as a service to cover channel options
Networking player provides service that will give partners additional consumption model to put in front of customers Continue Reading
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News
08 Mar 2024
Customers signal supplier green credentials a priority
Being able to flex a solid sustainability position is being seen by a growing number of users as an essential Continue Reading
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News
07 Mar 2024
Cloud complexity a challenge for the channel to solve
Research has shown that users are struggling to keep on top of their infrastructure and will look to partners to help Continue Reading
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News
05 Mar 2024
Air IT seals twelfth deal with move for SCS
MSP continues to widen UK coverage and add more skilled staff and customers through acquisition strategy Continue Reading
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News
05 Mar 2024
Kaseya: Security a major revenue earner for MSPs
Firm’s latest look into the managed service provider world reveals how security, artificial intelligence and automation are impacting the channel Continue Reading
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News
01 Mar 2024
Acronis warns MSPs to check tools sitting on their networks
Security player has seen a trend for cyber criminals to install their own clean software monitoring tools to deepen their visibility of a victim’s infrastructure Continue Reading
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News
01 Mar 2024
MSPs seen as answer by skill-strapped customers
TechTarget and ESG Technology Spending Intentions research reveals how important managed service providers are to users Continue Reading
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E-Zine
01 Mar 2024
MicroScope: Is cloud the best option?
In this issue, find out why cloud may not always be the right course of action for businesses to take. Also discover the growing threat artificial intelligence brings to the cyber security market, as well as read predictions on what areas will grow over the course of the year Continue Reading
- 29 Feb 2024
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News
28 Feb 2024
Mid-market customers feeling ignored and mis-sold
Research from Microsoft partner Advania has revealed that users are struggling with legacy tech, management headaches and a lack of support from vendors Continue Reading
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News
27 Feb 2024
Westcon-Comstor adds private Cisco listings to AWS Markeplace
Distributor moves quickly to flex status as valued partner of public cloud giant Continue Reading
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News
27 Feb 2024
Keepit cuts ribbon on London base
Backup and recovery player is the second Danish firm to set its sights on growing its position in the UK market in the space of a week Continue Reading
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News
23 Feb 2024
Channel marketing scope has widened
Those looking after industry brands are increasingly taking on sustainability as an area of responsibility Continue Reading
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News
22 Feb 2024
Bytes Group CEO resigns
Undisclosed trades in Bytes Group’s shares lead long-standing staffer to walk away from the business Continue Reading
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News
21 Feb 2024
Infinigate adds DX depth and Evolve IP continues partner recruitment
Distributor rolls out fresh service offering while telecoms player reveals latest MSP to join ranks Continue Reading
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News
21 Feb 2024
SCC bolsters comms position with Resonate buy
Channel player SCC seals third deal in a year to add more depth to its managed services portfolio Continue Reading
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News
21 Feb 2024
MSPs under pressure to solve customer security challenges
Latest SonicWall threat report shines light on role that managed service players are increasingly expected to play Continue Reading
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News
21 Feb 2024
Danish player Conscia gains UK foothold with ITGL buy
Deal brings together two Cisco gold partners and provides geographic expansion for acquirer Continue Reading
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News
21 Feb 2024
SailPoint cuts ribbon on MSP programme
Security player keen to get partners to solve more customer identity-related challenges Continue Reading
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News
20 Feb 2024
Crayon bolsters education pitch with Kahoot partnership
Channel player will have more to talk about with schools and universities after getting involved with learning and engagement specialist Continue Reading
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News
19 Feb 2024
ANS and Global 4 partnering and CodeStone buying
Tie-ups across the channel continue to be struck as firms look to extend areas of expertise and bolster service offerings Continue Reading
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News
15 Feb 2024
Legacy kit undermining sustainability efforts
Daisy research has shone a light on an issue causing high numbers of customers ESG and budgetary headaches Continue Reading
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News
14 Feb 2024
GTDC: Distribution marketplaces evolving and competing
Report from industry body uncovers the progress made so far and the prospects for future enhancements putting distie offerings in a strong position Continue Reading
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Feature
13 Feb 2024
Channel explainer: How to make money out of GenAI
It’s tipped as the most important technology for a generation, but how are customers using it, can the channel make revenues from it and what are the risks? Continue Reading
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News
12 Feb 2024
Channel can make money from generative AI
Generative artificial intelligence has gone from hype to use cases to become a growing channel opportunity Continue Reading
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News
09 Feb 2024
Cohesity pitches Veritas buy as channel positive
Deal will give combined channel base opportunity to sell more cloud, security and AI products Continue Reading
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News
08 Feb 2024
IBM expands AWS marketplace programme to UK
IBM’s experiences running AWS offering in the US has given it the confidence to move to the next phase and introduce it to a number of European countries Continue Reading
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Opinion
08 Feb 2024
How to successfully be your customers’ pilot for Copilot
Chris Shaw ,UK&SA senior distribution manager at AvePoint, outlines why the latest innovation from Microsoft is something MSPs must get involved with Continue Reading
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News
07 Feb 2024
Gamma picks up Coolwave to enhance global position
Comms player will be in a stronger position when it comes to supporting international customers with SMS and voice services Continue Reading
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Feature
07 Feb 2024
Five-minute interview: Ross Teague, Nebula Global Services
The latest channel figure to share some personal insights is the founder and CEO of Nebula Global Services, Ross Teague Continue Reading
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News
05 Feb 2024
RM looking to deliver trusted education relationship
RM keen to add more value to help improve the experiences for children in the classroom and those who are teaching them Continue Reading
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News
01 Feb 2024
NIS2 seen as a channel opportunity
Westcon-Comstor uncovers channel hopes that security compliance directive will spark user interest in products and services Continue Reading
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News
01 Feb 2024
SME market trends supporting further MSP growth
The CEO of Kaseya has shared his thoughts on the reasons why the year ahead will be a positive one for managed service providers Continue Reading
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News
31 Jan 2024
Hitachi Vantara and Cisco roll out managed services offering
The channel is getting its hands on the fruits of a tie-up that should make life easier for customers looking for a hybrid cloud service Continue Reading
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News
30 Jan 2024
GFT Technologies and NMi Group engaging in M&A
Channel consolidation continues with deals struck to add geographical coverage and market expertise Continue Reading
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News
30 Jan 2024
TD Synnex, Westcon-Comstor and Infinigate expand portfolios
Distributors are making moves to ensure they have a mix of products and services that appeal to their channel partner bases Continue Reading
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News
25 Jan 2024
Kerv looks for growth with fresh backer
Managed services player Kerv targets more mid-market activity after changing private equity backers Continue Reading
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News
25 Jan 2024
Computacenter comes through 2023 strongly
Firm indicates to shareholders that despite it being a tough market, it has grown pre-tax profits Continue Reading
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News
22 Jan 2024
Westcon-Comstor adds AWS depth with Rebura buy
Distributor moves for cloud consultancy in bid to beef-up ability to support partner base Continue Reading
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News
19 Jan 2024
Capable security partners succeeding with Cisco
Vendor’s security lead comments on the progress made by those able to understand the technology and bring their own value into play Continue Reading
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News
17 Jan 2024
Dura Software expands UK footprint with Invosys buy
The examples of consolidation continue to stack up, with comms services player Dura Software the latest to be caught up in M&A activity Continue Reading
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News
17 Jan 2024
D&H strategy illustrates distributor priorities
Firm shares its views around areas of interest, with many echoing the thoughts and experiences of their counterparts in the UK Continue Reading
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News
16 Jan 2024
Growing enterprise demand driving up MSP budgets
Managed service providers indicate that they are spending more to make sure they can react to customer needs Continue Reading
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News
12 Jan 2024
CloudClevr adds more MSP muscle with Bamboo buy
Firm continues on its mission to become a significant UK managed service player with third acquisition Continue Reading
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News
12 Jan 2024
Logicalis CEO identifies reasons to be optimistic about 2024
Channel player’s boss outlines areas where customers are looking to make investments as the market picks up Continue Reading
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News
11 Jan 2024
Channel facing a delicate AI pitch into SMEs
There is a clear appetite for artificial intelligence technology, but there is a gap in perceptions of its purpose between those buying the tech and those using it Continue Reading
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News
10 Jan 2024
Logicalis looking to raise the managed services bar
Channel player ushers in a number of enhancements on its Managed Data Fabric Platform to provide users with deeper insights Continue Reading
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News
09 Jan 2024
Print managed services part of a sustainability pitch
It’s been pitched as a cost-controlling benefit, but the green benefits of MPS is growing, according to Kyocera Document Solutions UK Continue Reading
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News
05 Jan 2024
GTDC: More use cases add to AI expectations
The latest GTDC podcast includes talk of the prospects for the technology to have a major channel impact this year – artificial intelligence Continue Reading
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E-Zine
05 Jan 2024
MicroScope: Things are looking up for 2024
In this issue, catch up on what experts predict for the year ahead in the channel business, as well as a look back on 2023. Also, read about upcoming areas for growth and the importance of understanding cloud reselling to demystify customer needs Continue Reading
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News
04 Jan 2024
Stone and TD Synnex highlight ITAD benefits
With budgets remaining tight, the need for the channel to pitch a strong refurbished tech story remains a pressing one Continue Reading
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News
03 Jan 2024
SonicWall adds more zero trust depth with Banyan buy
Security player dips back into the M&A market to add more zero trust and SSE coverage Continue Reading
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Feature
02 Jan 2024
Why the channel can prepare for a positive 2024
A tough 2023 is in the books, and focus now settles on a fresh 12 months where the narrative can be better across the channel Continue Reading
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Feature
28 Dec 2023
Top 10 channel stories of 2023
It’s time to look back at what topics were making the news across the industry in the past 12 months Continue Reading
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Feature
27 Dec 2023
The top 10 channel themes of 2023
What were the main areas of interest in the past 12 months? This handy list of the top 10 should jog memories, stir debate and garner some agreement across the channel Continue Reading
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News
20 Dec 2023
Giacom picks up Microsoft-focused intY
Move to bolster managed services proposition will add greater cloud depth and enhance UK market position Continue Reading
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News
14 Dec 2023
Jamf stepping up channel enablement
Apple specialist Jamf views arming partners with more support as a critical part of its drive to increase partner revenues in 2024 Continue Reading
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News
14 Dec 2023
FluidOne makes M&A move for CNC
Brighton-based MSP is the latest to be picked up in a strategy to grow a network of branch offices across the country Continue Reading
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News
13 Dec 2023
Malwarebytes enhances MSP offering as DataSolutions looks for vendor growth
Cyber security firm enhances MSP offering after reporting strong demand for the services, while elsewhere, distributor reveals intention to grow its vendor portfolio Continue Reading
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Feature
13 Dec 2023
How was 2023 for channel partners and their vendors?
With 2023 drawing to a close, it’s time to ask: what kind of year was it for channel businesses? And did 2023 live up to their expectations or did it fall short? Continue Reading
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News
12 Dec 2023
Channel has role to play in supporting AI adoption
Findings from Dynatrace have revealed a clear opportunity for partners to help users keen to make use of the technology Continue Reading
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News
12 Dec 2023
Lenovo channel exec tips artificial intelligence, edge and multicloud as areas for growth
With 2024 just a matter of weeks away, partners are already being alerted to areas where decent revenues should be available Continue Reading
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News
11 Dec 2023
TD Synnex offers channel sustainability education
Distributor launches course to arm more partners with the information needed to reduce their carbon footprint Continue Reading
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News
08 Dec 2023
Arrow adds more XaaS support to cloud platform
Distributor bolsters management features on ArrowSphere as it responds to market demands, while elsewhere TD Synnex bolsters AI support Continue Reading
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Opinion
08 Dec 2023
Why understanding the four phases of cloud reselling is key to growth
Resellers have an opportunity to benefit from the cloud by de-mystifying solutions and focusing on customer needs, says Adam Tarbox Continue Reading
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Opinion
05 Dec 2023
More managed services to come
Stew Parkin, Global CTO at Assured Data Protection, thinks more channel players will use specialists for managed services, while customers will pay up front to beat inflation Continue Reading
