Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
27 Nov 2024
Iomart H1 update shares progress on hybrid cloud strategy
Channel player’s trading update reveals the state of the business prior to the acquisition of Atech last month Continue Reading
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News
26 Nov 2024
Securing OT environments a growth area for 2025
Distology has encouraged partners to look at the operational technology space over the past year, and that message remains relevant as growth continues Continue Reading
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News
06 Jul 2018
Keeping up with pace of IT change a growing problem for customers
Digital transformation might be the aim but getting there is not proving to be easy and that should spell a major opportunity for the channel Continue Reading
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News
03 Jul 2018
Automation a major focus at UKFast
UKFast has created a chief technology officer role to ensure it can continue to automate more processes across its business Continue Reading
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News
27 Jun 2018
Scale Computing rolls out MSP programme
The hyper converged player has stepped up the support it can offer to managed service providers Continue Reading
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News
26 Jun 2018
Ignition using services to drive channel growth
The distributor is putting the focus on ensuring it can deliver service opportunities for security resellers Continue Reading
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Feature
25 Jun 2018
The “new Datto” outlines growth plans to MSPs
Datto CEO Austin McChord details product roadmap and messaging to MSPs, post-Autotask merger Continue Reading
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News
21 Jun 2018
Fujitsu extends support for service providers
The vendor has built on steps taken to make life easier for MSPs in the UK last month with a wider European programme Continue Reading
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News
19 Jun 2018
Change at the top of Comms-care
With the business now a fully functioning part of Ingram Micro the managing director has opted to leave the services specialist Continue Reading
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News
18 Jun 2018
Cloud journey still causing problems for many users
Rackspace identifies the key role that the channel can play in helping customers through the cloud migration process Continue Reading
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Opinion
15 Jun 2018
5 growing pains MSPs need to overcome
Gregg Lalle, vice-president of international sales and strategy at ConnectWise, explores the business challenges that confront MSPs as they endeavour to scale their businesses without compromising the customer experience Continue Reading
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News
13 Jun 2018
Agilitas bolsters services reach with IBM tie-up
Big Blue will provide access to engineering and technical expertise that can be accessed by resellers and MSPs Continue Reading
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News
08 Jun 2018
ConnectWise latest to add voice to call for more MSP evolution
Research from ConnectWise has added to the growing weight of evidence that has highlighted the need for MSPs to provide more than they currently deliver Continue Reading
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News
07 Jun 2018
Focus on MSSPs at InfoSec
The annual security industry gathering at Olympia involved plenty of vendors promoting their abilities to support managed service players Continue Reading
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News
30 May 2018
Fortinet increases MSSP support
The security player continues to add depth to the options it can offer those providing managed security services Continue Reading
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News
30 May 2018
MXC Capital leads efforts to support IDE Group
The managed services player has found life tough but its largest shareholder has come to the rescue Continue Reading
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News
29 May 2018
RedstoneConnect sells managed services and SI units
The managed workplace specialist will concentrate on developing its software business after cutting down the extent of its operations Continue Reading
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News
25 May 2018
Resellers missing out on cloud cross-selling opportunities
The decision by many channel firms to offer a low number of subscription services has been highlighted by Ingram Micro as a missed chance to sell more cloud applications Continue Reading
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News
23 May 2018
MSP Day: Progress made but more to be done to widen SME appeal
The first MSP Day has come with research showing the progress of the channel to deliver services but highlighted a mismatch with what SME buyers want to buy Continue Reading
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News
22 May 2018
CompTIA: Cloud the springboard to further innovation
The industry group has found that more customers are looking to use the cloud as a way to introduce more emerging technologies into their organisations Continue Reading
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News
21 May 2018
Ingram Micro urges more cloud action
In the run up to the distributor's Cloud Summit the firm has underlined just why it believes more channel partners need to get involved in the hosted world Continue Reading
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News
18 May 2018
MSPs will struggle to keep up with market changes
Channel must adapt to changing customer requirements, warns MSP evangelist Continue Reading
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Feature
17 May 2018
Cybersecurity the latest battleground for MSPs
SolarWinds MSP says relationships with customers will suffer if channel doesn’t get security offerings right Continue Reading
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News
16 May 2018
IDC: Digital transformation driving IT services spending
The analyst house has provided an insight into the services world with digital transformation a major influence on where customers are spending Continue Reading
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News
14 May 2018
Brighter steals a march with managedservices,co.uk launch
Brighter Connections has cut the ribbon on a website designed to have a national appeal Continue Reading
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Opinion
14 May 2018
Looking beyond MSP Day to year-round sales opportunities
Later this month the first MSP Day will be marked but supporting and encouraging managed service providers is not a one-off exercise argues Jason Howells at Barracuda MSP Continue Reading
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News
10 May 2018
Check Point gains strong channel interest in SaaS approach
The security vendor launched its Security as a Service offering in January and has seen it chime with partner and customer needs Continue Reading
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News
09 May 2018
Oracle encouraging partners to develop IP
The vendor's UK channel chief is encouraging partners to add their own 'secret sauce' to its cloud portfolio Continue Reading
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News
08 May 2018
GCI gets £60m warchest from fresh backer
Serial acquisition deal maker GCI has changed its major shareholder and been given access to funds to continue to expand the business Continue Reading
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News
04 May 2018
Comparex well on the road to meet managed service ambitions
The Microsoft partner is keen to demonstrate that ambitions and plans to increase service revenues continue to be delivered Continue Reading
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News
04 May 2018
Fujitsu steps up support for MSPs
The vendor has launched a pilot programme that will give service providers the chance to co-create solutions Continue Reading
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News
03 May 2018
MSPs to get their day of recognition
Starting this 23 May there will be MSP Day and a chance to celebrate the work done by managed service providers Continue Reading
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News
02 May 2018
Claranet adds Azure depth with Union buy
The managed services player is again hitting the headlines for making an acquisition to bolster its cloud offering Continue Reading
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News
01 May 2018
Gartner: CEOs are talking digital
The digital transformation message has got into the boardroom and is now a CEO priority, which should give the channel some chances to support those firms as they change their operations Continue Reading
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News
23 Apr 2018
Densify launches UK&I channel
Cloud optimisation provider Densify signs distiribution agreement with DataSolutions Continue Reading
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Opinion
11 Apr 2018
Giving the NHS some IT treatment
There are plenty of things that could help the NHS save money by using IT finds Nick Booth Continue Reading
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News
11 Apr 2018
The heart wants AI and M2M but the head knows skills are a problem
Research from SolarWinds has revealed that legacy infrastructure and skills gaps are causing problems for those customers trying to embark on digital transformation projects Continue Reading
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News
10 Apr 2018
HPE Pointnext picks up RedPixie to bolster hybrid cloud options
The vendor has picked up its second cloud consultancy in the space of eight months as it looks to increase its hybrid cloud support for customers Continue Reading
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News
04 Apr 2018
DXC extends Microsoft support with deals in the UK and Australia
Ambitions by the channel player to be the largest independent Microsoft Dynamics operator get a shot in the arm with a double acquisition Continue Reading
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News
29 Mar 2018
Autotask and Datto partners get a look at the future
The combined entity has used an event in London to outline just what it can now provide managed service providers Continue Reading
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News
28 Mar 2018
MSPs can shine a light in the security darkness
Customers know they face security threats but do not know how to deal with them giving MSPs a chance to step in and solve those problems Continue Reading
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News
26 Mar 2018
Firms making slow moves to embrace digital
Research from various sources has pointed the finger at a number of reasons for the slow adoption of digital business processes and some are resorting to acquisition to solve the problems Continue Reading
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News
22 Mar 2018
Security as a Service outpacing traditional offerings
An analysis of the market from Canalys has highlighted the growth in SaaS at a much higher rate than hardware and software products Continue Reading
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News
21 Mar 2018
Computacenter head East to support managed services push
The channel player is increasing its capacity to support global customers looking for sunrise to sunset assistance Continue Reading
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News
19 Mar 2018
Morpheus seeks channel partners for UK expansion
The firm is keen to expand its partner base to take advantage of a growing demand around multi-cloud orchestration Continue Reading
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News
19 Mar 2018
Sabio extends SaaS options with Bright UK buy
Sabio has made it's third acquisition in the last 18 months adding the customer service data and analytics player Bright UK Continue Reading
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News
13 Mar 2018
Computacenter hints at expansion after strong 2017
The firm has released its full year numbers and indicated the over the next few years it would look to expand its geographical footprint Continue Reading
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News
08 Mar 2018
Kaseya boss witnessing 'exploding' MSP market
The boss at MSP specialist Kaseya has commented on a market experiencing strong growth thanks to the investments being made by the SME community Continue Reading
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News
02 Mar 2018
Webroot swells MSP ranks
The latest quarterly numbers from the security player include an update on the increasing number of managed service players that are now working with the firm Continue Reading
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Feature
01 Mar 2018
Cloud and IoT to play key role for distributors
Forecasts coming out of the Global Technology Distribution Council indicate that there is growth out there for disties if they focus in the right technology areas Continue Reading
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Feature
01 Mar 2018
Transformation continuing at Insight
The channel player has been transforming its own business and the managed services side of the business continues to grow Continue Reading
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News
20 Feb 2018
Rubrik shares growth stats and welcomes fresh faces
The cloud data specialist has revealed it is growing quickly and has attracted more talent to join the executive ranks Continue Reading
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News
09 Feb 2018
Time to stop sweating
Customers that have tried to extend the life of the IT risk losing out on the benefits of digital transformation Continue Reading
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News
08 Feb 2018
Dell looking for a $50bn channel business
The vendor is aiming to take global channel revenues through the $50bn barrier as it lays down plans for a year of growth with partners Continue Reading
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News
07 Feb 2018
IoT projects need to deliver growth
Those pitching IoT solutions have underlined the importance of showing customers the positive results Continue Reading
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Feature
30 Jan 2018
The opportunities and threats of cloud
The months ahead will give resellers plenty of chances to make revenue out of cloud but there are dangers for those that get it wrong Continue Reading
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News
30 Jan 2018
Connect Managed Services makes double acquisition
The firm has struck two deals on both sides of the Atlantic as it looks to bolster its portfolio and customer base Continue Reading
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News
29 Jan 2018
IBC Group emerges to give fresh voice in print management space
Founded by a print industry veteran the focus for the IBC Group will be on helping customers increase automation and remain compliant Continue Reading
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Feature
29 Jan 2018
What's to come? Plenty of cloud and security
The year is still young enough for the great and the good to be making predictions about just what technologies will make a difference in the months ahead Continue Reading
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News
25 Jan 2018
Microsoft boasts of partner profitability levels
The vendor's partners are able to generate extra revenue for every $1 that they gain selling Microsoft Continue Reading
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News
25 Jan 2018
Big bang not the way to deliver digital transformation
Managed services player Claranet has looked into the market and exposed a series of challenges for those trying to pitch digital transformation Continue Reading
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News
22 Jan 2018
No winners in a race to the bottom in the cloud market
Warnings from intY have been sounded over the dangers of trying to sell cloud on price Continue Reading
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News
17 Jan 2018
SAP increases support for partners selling SME cloud services
The vendor has increased the support that partners can gain access to if they are serious about increasing their cloud revenues Continue Reading
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News
17 Jan 2018
Adept4 cuts pre-tax losses as cloud services grow
Managed services player has taken steps to simplify its structure and make a security push with the latest prelim numbers showing progress Continue Reading
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Opinion
16 Jan 2018
There is no Margin for Error in Azure it’s Strictly Bill Room
Nick Booth finds some inspiration in what Microsoft partner Astel Systems has been doing to deliver cloud services Continue Reading
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News
09 Jan 2018
Focus on cost cutting a danger in digital transformation pitches
Customers might be looking for cost savings but the channel needs to steer the focus onto growth and longer term business benefits Continue Reading
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News
09 Jan 2018
Citrix simplifies partner rewards programme
The vendor has used its Summit event in California to outline a revamp to its partner reward scheme Continue Reading
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News
08 Jan 2018
ConnectWise adds consulting depth with HTG acquisition
ConnectWise adds consulting and training specialist HTG to provide more support to its channel ecosystem Continue Reading
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News
08 Jan 2018
GTDC: Distribution set for a solid year
Distribution is well placed in a cloud and multivendor solution world to deliver the support that suppliers are looking for Continue Reading
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News
29 Sep 2017
Bytes expands UK footprint with Phoenix Software buy
Bytes has boosted its position in the North and the public sector with the move to acquire Phoenix Software Continue Reading
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Feature
26 Jan 2016
Distribution positioning for a smart future
Distribution is making sure it has a role to play in a smart technology driven future Continue Reading
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News
09 Oct 2015
SCC boosts hosted voice reach with SIPCOM investment
SCC continues to invest in expanding its cloud and hosted options with UCaaS and hosted voice player SIPCOM the beneficiary of its latest moves in the market Continue Reading
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Feature
04 Jun 2015
Interview: Microsoft's channel head urges IP development
Phil Sorgen, Microsoft's worldwide channel head, is encouraging partners to develop their own IP as they embrace a cloud model Continue Reading
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Feature
22 Sep 2014
Five Minute Interview: Simon Worsfold, Fujitsu
In the latest five minute interview we catch up with Simon Worsfold, who heads the channel sales team for Fujitsu in the UK and Ireland Continue Reading
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E-Zine
20 Aug 2014
MicroScope: August 2014
An issue highlighting the opportunities in the UC market as well as the ways resellers are adapting to the growth in cloud computing. Continue Reading
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News
01 Jul 2013
Evesham founder Richard Austin pops up at Centerprise
Evesham co-founder and chairman Richard Austin back in the channel after six year absence Continue Reading
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Feature
14 Nov 2012
Making the journey from break-fix to MSP
A lot of resellers will be embarking on making the transition from break-fix to managed services and Clark Integrated Technology has already gone through that process and can share some of the lessons it learnt Continue Reading