Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
20 Nov 2024
Lemongrass stepping up support to get customers to Clean Core
SAP channel specialist is guiding users through the stages to unlock the benefits of the vendor’s cloud shift Continue Reading
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News
20 Nov 2024
Softcat update signals strong start to 2025 financial year
Channel player shares insights into first quarter trading with talk of customer demand remaining strong Continue Reading
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News
14 Feb 2019
Channel has to do more to help SMEs with IoT and AI
Cloud Industry Forum and Ingram Micro Cloud urge resellers to do more to help users overcome hurdles holding back emerging tech adoption Continue Reading
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Feature
13 Feb 2019
Electric cars could be the vehicles for a channel coup
Electric cars could have a more profound effect than simply just helping drivers get from A to B argues Nick Booth Continue Reading
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News
12 Feb 2019
Fear of failure a digital transformation barrier
KCOM has taken a closer look at what is holding back customer innovation Continue Reading
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News
12 Feb 2019
Asolvi makes another UK acquisition with Vantage Computing deal
The service management specialist has made it two deals in two months so far in 2019 Continue Reading
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News
11 Feb 2019
Firstcom Europe expands UK footprint with Telesis buy
The cloud comms player has ambitions to increase revenues and is using acquisition as one of the ways of getting there Continue Reading
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News
06 Feb 2019
MSPs need to cut down on customer churn
Research has shown that most MSPs have no problem gaining new customers the problem is keeping them Continue Reading
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News
05 Feb 2019
Pulseway extends MSP support
Firm identifies marketing challenge faced by many MSPs and moves to help plug the gap Continue Reading
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News
05 Feb 2019
Cloud providers need to build channel trust
The big cloud providers need the channel to help widen sales but Canalys has warned they must generate more trust in those relationships Continue Reading
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Opinion
30 Jan 2019
What has the channel ever done for digital transformation?
How the channel can play an important role in the drive for digital transformation Continue Reading
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News
30 Jan 2019
CompTIA reveals the trends the channel must track
The industry organisation has pulled together its thoughts about what the rest of the year will hold Continue Reading
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News
29 Jan 2019
Dell calls for more digital transformation progress
The vendor has revealed the findings of global research into the progress in the adoption of digital transformation Continue Reading
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News
28 Jan 2019
Brexit is hitting IT spending
Research confirms what many in the channel had already experienced with customers hitting the pause button on IT projects Continue Reading
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News
24 Jan 2019
Citrix identifies existing customer opportunity
The CEO of Citrix has revealed that the company believes it has only just scratched the surface with its customer base Continue Reading
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News
22 Jan 2019
Brexit has accelerated move to services
With some customers putting hardware spending on pause, the shift to services has been accelerated Continue Reading
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News
22 Jan 2019
CloudHealth partner programme set for 2020 re-launch
Following its acquisition by VMware, CloudHealth will overhaul its channel programme Continue Reading
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News
17 Jan 2019
Fujitsu aims to lower risk for MSPs with uSCALE option
The vendor continues to roll out more offerings to support the service providers in the channel looking for support and flexibility Continue Reading
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News
09 Jan 2019
Datto confirms Weller as CEO
New Datto CEO talks about potential acquisitions and plans to maintain ‘open ecosystem’ for partners Continue Reading
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E-Zine
07 Jan 2019
MicroScope: Leading the way with SD-WAN
In this issue, read about how to help partners on their SD-WAN journey, as well as get up to date with the security predictions for the year ahead Continue Reading
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News
04 Jan 2019
The channel opportunities in 2019
There are plenty of areas that should excite the channel as the year kicks off Continue Reading
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News
04 Jan 2019
Clock ticking on the traditional reseller approach
The warnings have been sounded before but this year with demand for digital transformation and greater system integration those not delivering services will find life difficult Continue Reading
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News
03 Jan 2019
TIG snaps up netConsult
Cloud service player gets millions in investment and moves to add financial sector consultant netConsult Continue Reading
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Opinion
02 Jan 2019
Insight 2019 technology predictions
Michael Guggemos, CIO of Insight, shares his thoughts about what will be the key issues for the channel in the months ahead Continue Reading
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News
20 Dec 2018
2018 review: The main channel themes
With the last days of December drawing near it's time to look back at the year that has passed before we do it all over again in 2019 Continue Reading
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News
19 Dec 2018
Keeping it local and vertical paying off for Circle IT
The firm has seen strong double digit growth in turnover for its latest fiscal year Continue Reading
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News
17 Dec 2018
Ultima Business Solution boss praises the possibilities of automation
Scott Dodds is a believer in the advantages that automation can bring customers after the firm adopted the technology itself Continue Reading
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News
13 Dec 2018
Acquisitions fuel Claranet revenue growth
The managed hosted player has reported decent improvements in revenue thanks in part to the acquisitions it made over the course of its last fiscal year Continue Reading
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Opinion
12 Dec 2018
Tech Data’s Advanced Solutions: 2019 channel predictions
Miriam Murphy, Senior Vice President EMEA , Advanced & Specialist Solutions at Tech Data shares some thoughts about what next year will hold Continue Reading
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News
12 Dec 2018
Strong demand pushes Fujitsu MSP pilot programme live
The idea had been to start small and run a pilot but strong demand from partners meant that the vendor has gone live with its MSP programme Continue Reading
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News
07 Dec 2018
Ransomware clean up an issue for MSPs
Datto has warned that the fallout from a ransomware attack can cause problems for MSPs Continue Reading
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News
05 Dec 2018
Large enterprises requiring digital transformation help
The Cloud Industry Forum and BT have gone out to find out just what larger firms are doing on the digital transformation front Continue Reading
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News
05 Dec 2018
Panasonic lifts lid on growing hardware as a Service demand
The hardware player has been doing its own research to see the extent of the appetite for acquiring mobile devices on a subscription model Continue Reading
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News
27 Nov 2018
AWS hails year-on-year rise in leads and deal sizes for cloud channel partners
During the Global Partner Keynote at the AWS re:Invent user conference in Las Vegas, the firm’s vice president of global alliances ecosystems and channels, Terry Wise, revealed how its sales enablement efforts are paying off for partners Continue Reading
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News
26 Nov 2018
SysGroup investments in sales and marketing hit H1 numbers
The managed services player has chosen to invest in improving its staff and has revealed there are signs that it is a strategy that will deliver Continue Reading
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News
22 Nov 2018
Disappointing H1 costs Redcentric chief executive his position
Managed service player reacts swiftly to take steps to get the firm back to growth Continue Reading
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News
21 Nov 2018
Lack of skills holding back customer moves to digital transformation
Dell and Intel wanted a better picture of what's happening in the mid and enterprise market in terms of digital transformation and the findings indicate there are opportunities for resellers to support customers Continue Reading
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News
20 Nov 2018
SME customers changing before the channel's eyes
Digital transformation is changing the SME customer base according to Ricoh and CIOs are struggling with it finds InterSystems Continue Reading
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News
14 Nov 2018
CIF: Channel needs to help plug digital skills gap
In a situation that has echoes of how users first got to grips with cloud there are skill shortages around digital transformation Continue Reading
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News
08 Nov 2018
Rackspace: Blocks will benefit channel and a UK welcome for RelationEdge
Rackspace expects its flexible service blocks approach will benefit the channel and the firm has introduced RelationEdge to the UK Continue Reading
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News
08 Nov 2018
VMware on a journey to rebuild partner programme
The vendor's recently appointed channel chief has shared her plans for rebuilding the firm's partner programme Continue Reading
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News
07 Nov 2018
DXC Technology revenues dragged down by digital contract issues
Slowness with some digital contracts and issues in the maintenance business hurt Q2 numbers Continue Reading
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News
07 Nov 2018
Services the area of focus for VMware channel partners
The vendor is keen to make sure that the channel can deliver services around its portfolio Continue Reading
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News
05 Nov 2018
Muller all set for top job at expanding MSP Timico
Former Daisy boss revealed as incoming CEO at managed service player just days after the firm strikes an acquisition Continue Reading
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News
02 Nov 2018
Datto “accelerating innovation” with latest updates
Vendor believes more frequent update cycle is better for managed service providers Continue Reading
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News
01 Nov 2018
Datto reveals European growth amidst changes
Datto’s interim chief talks company’s future against the backdrop of a European partner event Continue Reading
- 31 Oct 2018
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News
31 Oct 2018
UK delivers double digit revenue growth for CDW
It has been a good Q3 and a decent first nine months of the year for CDW's operations in the UK Continue Reading
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News
31 Oct 2018
Weak UK market conditions impact Computacenter's Q3
After a strong first half the third quarter has been more subdued for the channel player Continue Reading
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News
30 Oct 2018
Schneider Electric increases options for MSPs
The power specialist is rolling out a management service across Europe that should appeal to MSPs Continue Reading
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Opinion
29 Oct 2018
Are the good old days coming back?
Long lunches and conversations of substance are things that Nick Booth hopes will return Continue Reading
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Feature
26 Oct 2018
The attraction of TaaS
Offering technology and desktops as a service sounds like a good approach for the channel to take and the early adopters are urging more to get involved Continue Reading
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News
18 Oct 2018
Outsourcing market suffering Brexit impact
Deals in the UK have been smaller than elsewhere in EMEA as customers look to trim back spending ahead of uncertain economic times Continue Reading
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News
17 Oct 2018
CompTIA: Channel leaders must have one eye on the future
The industry organisation has used its UK community event to talk of the need to look to the future as well as the present Continue Reading
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News
17 Oct 2018
Exceptional market conditions boost Softcat
Chanel player reaches revenue milestone and heralds strong 2018 with a slight note of caution about what lies ahead Continue Reading
- 16 Oct 2018
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News
15 Oct 2018
Channel focus paying off for Agilitas IT Solutions
The firm has seen a focus on a channel vision has been one of the major contributors to a decent rise in revenues Continue Reading
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News
12 Oct 2018
Services the key to fending off the Amazon Business threat
The retail giant might hoover up the transactional business but those resellers that can provide services will have more chances of retaining customers Continue Reading
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News
12 Oct 2018
Roc adds Esteem Systems for managed services muscle
Roc Technologies becomes the latest on a growing list of deals that have been struck since the start of the summer Continue Reading
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News
11 Oct 2018
Spiceworks using AI to matchmake customers and partners
Spiceworks has unveiled AI capabilities to directly connect tech users with MSPs Continue Reading
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News
09 Oct 2018
IT departments looking for managed services support
Insight has highlighted the difficult situation for those working in IT departments trying to meet the varied demands that are put on Continue Reading
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News
08 Oct 2018
Continuum brings security-based growth strategy to UK
The MSP player says it has “tiger by the tail” with advanced security offering for managed service providers Continue Reading
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E-Zine
05 Oct 2018
MicroScope: Tap into wearables
An issue looking at opportunities in virtual reality, health and fitness give the channel a clear run for wearable technology Continue Reading
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News
03 Oct 2018
Consolidation hits Microsoft channel with IT Lab and Content and Code tie-up
The combination of IT Lab and Content and Code will create one of the largest Microsoft partners in the UK Continue Reading
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News
02 Oct 2018
MSPs: Security a must-have
Managed service providers are at threat from losing customers, and even the threat of legal action, if they fail to offer security Continue Reading
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News
02 Oct 2018
Kaseya CEO reveals 2019 IPO plans
MSP platform vendor Kaseya talks IPO, acquisitions and developing home-grown products Continue Reading
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News
01 Oct 2018
Computacenter picks up US services player FusionStorm
Just a month after a deal in the Netherlands Computacenter has turned its gaze West for its latest acquisition Continue Reading
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News
28 Sep 2018
Tech Data gearing up for HP TaaS push
The distributor is encouraging SME resellers to get involved with the vendor's Technology as a Service approach Continue Reading
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News
27 Sep 2018
Organic growth driving SoftwareONE forward
The cloud and managed services player has shared impressive growth numbers as it marks its tenth birthday Continue Reading
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News
20 Sep 2018
DaaS pointed to as a long term answer once Windows 10 refresh wears off
Canalys has provided insights into its expectations in the PC market next year and advised the channel to think beyond just working with customers looking to upgrade old hardware Continue Reading
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News
19 Sep 2018
MTI cranking up services revenues
The channel player has shared its first set of numbers since it was taken over by Endless last year Continue Reading
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News
17 Sep 2018
Context: Channel enjoys growth in H1
The analyst house has shared the headline findings from its extensive channel survey and found that distribution in particular is in rude health Continue Reading
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News
13 Sep 2018
CompTIA flags emerging tech the channel needs to get to grips with
The industry organisation has shared the top ten emerging technologies that are set to have an impact on the channel and users Continue Reading
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Opinion
10 Sep 2018
Virtustream is about to get biblical on the channel and its Aas
The vendor gathered the great and the good together to outline its cloud strategy and Nick Booth was in the audience Continue Reading
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News
05 Sep 2018
Channel key to greasing the public cloud wheels
Both customers and public cloud vendors benefit from the involvement of partners to provide expertise and feedback Continue Reading
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News
30 Aug 2018
Taking the right MSP approach to the SMB market
The SMB community might make up a large part of the customer base but managed service players need to be able to avoid the one size fits all approach Continue Reading
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News
29 Aug 2018
HPE points to a high value and hybrid services strategy
The vendor is making some progress with its services strategy according to the numbers shared in its Q3 results Continue Reading
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News
24 Aug 2018
Computacenter delivers more market cheer with strong H1
The firm's investors are getting used to the channel player providing them with decent revenue growth Continue Reading
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News
22 Aug 2018
Peach and Getronics add to summer of consolidation
Peach IT and Getronics have both struck acquisitions adding to a growing list of deals that have been made over the last few weeks Continue Reading
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News
21 Aug 2018
Six Degrees Group buys CNS Group joining the growing list of summer deals
Cloud managed services specialist Six Degrees has moved to add cyber security depth to its offering Continue Reading
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News
20 Aug 2018
Adept picks up Shift F7
This is turning out to be a summer of reseller consolidation in the channel with another deal being struck Continue Reading
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News
17 Aug 2018
Shearwater moves for Brookcourt to extend security reach
The move by Shearwater Group for Brookcourt Solutions will bring the two security player together in a deal worth Continue Reading
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Opinion
17 Aug 2018
MSP Day 2018 - Only the beginning
Jason Howells, EMEA Director, Barracuda MSP, shares his views about building on the success of the first MSP Day Continue Reading
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News
16 Aug 2018
Privacy concerns driving security spending
Forecasts of what will happen with worldwide spending on security over the next couple of years means those developing a MSSP approach should be in a strong position Continue Reading
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News
15 Aug 2018
Synaxon gives greater voice to MSPs
The channel services group will be listening more to its managed service focused members to make sure it is heading in the right strategic direction Continue Reading
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News
14 Aug 2018
Qualys rolls out MSP and consultant support
The security player has an offering that should appeal to MSPs and consultants Continue Reading
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News
13 Aug 2018
Veeam: Pushing the services opportunity
In an on-going series of Q&A's with channel executives the questions this time were put to Greg Bailey, director channel and cloud, Veeam UK and Ireland. Continue Reading
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News
10 Aug 2018
OCSL becomes Cancom's UK hub
The German firm is looking to reassert itself in the UK and the acquisition of OCSL provides it with a hub to push further into the market Continue Reading
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Feature
30 Jul 2018
Storage roundtable: Cloud and MSPs
In the first part of coverage of MicroScope's storage roundtable the debate begins with a focus on the shift by customers towards the cloud and the movement by the channel to become MSPs Continue Reading
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News
24 Jul 2018
Digital transformation driving SCC growth
The channel player has delivered a fifth consecutive year of growth as it meets customer demands for digital transformation expertise Continue Reading
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News
18 Jul 2018
MSPs facing sales and marketing challenges
Findings from Datto have indicated that there are several issues that MSPs are facing with sales and marketing and staffing two of the main problems Continue Reading
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News
13 Jul 2018
Microsoft flagging channel Azure MSP experts
Ahead of the Inspire event the vendor has made it easier for those who are experts at Azure managed services to stand out from the crowd Continue Reading
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News
09 Jul 2018
Excalibur keeps it local and acquires in Swindon
The firm is no stranger to using acquisition as a way of extending its reach but for its latest target has looked very close to home Continue Reading
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News
06 Jul 2018
Keeping up with pace of IT change a growing problem for customers
Digital transformation might be the aim but getting there is not proving to be easy and that should spell a major opportunity for the channel Continue Reading
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News
03 Jul 2018
Automation a major focus at UKFast
UKFast has created a chief technology officer role to ensure it can continue to automate more processes across its business Continue Reading
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News
27 Jun 2018
Scale Computing rolls out MSP programme
The hyper converged player has stepped up the support it can offer to managed service providers Continue Reading
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News
26 Jun 2018
Ignition using services to drive channel growth
The distributor is putting the focus on ensuring it can deliver service opportunities for security resellers Continue Reading
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Feature
25 Jun 2018
The “new Datto” outlines growth plans to MSPs
Datto CEO Austin McChord details product roadmap and messaging to MSPs, post-Autotask merger Continue Reading
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News
21 Jun 2018
Fujitsu extends support for service providers
The vendor has built on steps taken to make life easier for MSPs in the UK last month with a wider European programme Continue Reading
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News
19 Jun 2018
Change at the top of Comms-care
With the business now a fully functioning part of Ingram Micro the managing director has opted to leave the services specialist Continue Reading
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News
18 Jun 2018
Cloud journey still causing problems for many users
Rackspace identifies the key role that the channel can play in helping customers through the cloud migration process Continue Reading
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Opinion
15 Jun 2018
5 growing pains MSPs need to overcome
Gregg Lalle, vice-president of international sales and strategy at ConnectWise, explores the business challenges that confront MSPs as they endeavour to scale their businesses without compromising the customer experience Continue Reading
