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December 2019
MicroScope: Time for change
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
DownloadFeatures in this issue
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How to improve customer experience
Billy MacInnes questions experts on what they’re doing to digitally transform the customer experience and asks what advice they have for channel partners
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Cutting the cord: Negotiating cloud contracts with problematic customers
How accountable should cloud firms be for the actions of the customers that use their platforms, and how much thought should they give to aligning themselves with problematic brands before hosting them?
