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Features in this issue

• Taking the right MSP approach to the SMB market

  by  Billy MacInnes

  The SMB community might make up a large part of the customer base but managed service players need to be able to avoid the one size fits all approach

• Managed print services gaining ground

  by  Billy MacInnes

  Managed print services have been around for a while but they are being taken up with increasing enthusiasm by customers

• MFA for the people

  by  Jonathan Whitley

  Jonathan Whitley from WatchGuard Technologies explores why many resellers and SMEs have paid lip service to multi-factor authentication and what needs to change to make it a ‘no-brainer’ component of any security solution