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Westcon continuing to focus on sharing data insights
This article is part of the MicroScope issue of June 2023
Westcon is committed to providing more business insights to its channel partners, and is continuing to evolve systems and processes to share more data. It’s been six weeks since the distributor launched its PartnerCentral cloud marketplace, and there are further plans in the works to increase information shared with partners. David Grant, CEO at Westcon International, said it had already seen an impact from PartnerCentral, and that it still had an opportunity to deploy in more territories and engage with a greater number of partners. “That’s now live in 21 countries globally,” he said. “We’ll have 17,000 users on the platform – about 50% of our global customer base, but we’re not deployed yet in 50% of our countries, only currently in English-speaking business language countries. We’ve seen since launch, six weeks ago, a 20 or 25% increase in activity. “We are focused on driving our partners to use the marketplace for their benefit,” added Grant. “Customer Insights is a really important part of that reflecting back to the ...
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Managing the security estate
The channel is increasingly being looked on as a source of help for customers aiming to reduce the number of security tools they use, and interest is only increasing with the pressure on budgets
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Westcon continuing to focus on sharing data insights
Distributor has placed value on sharing customer and market insights with channel to drive further growth