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It’s no understatement to say that since 2016, we have all been living in interesting times. It’s also fair to say that for much of these past five years, those interesting times have been more of a curse than a blessing. So what does 2022 hold in store? From a channel perspective, will it be interesting or something slightly more tranquil? Meeting the challenges of hybrid working One of the major changes during the pandemic has been a big shift to remote and hybrid working and although there might be a shift back to some office-based work, things are very unlikely to go anywhere near back to the way they were before Covid. This presents a range of opportunities for partners in 2022. Jeremy Keefe, CEO at  Nuvias  UC, says the use of communication channels rocketed as businesses moved to remote working, but research by the company found that 40% of European IT leaders think their employees are not fully satisfied with the communication tools provided. “Remote worker expectations and ongoing threats of future lockdowns mean ...