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Softcat: Coronavirus impacting customer tech priorities
This article is part of the MicroScope issue of December 2020
Softcat has revealed that the coronavirus pandemic has had a significant impact on customers’ technology priorities as many react to a shift to a remote workforce and increased cloud adoption. The channel player has released its 2020 Business tech priorities report, which reveals the impact that Covid-19 has had on the topics at the forefront of buyers’ minds. The firm has gained an insight into the enterprise landscape via the research that went into compiling the report, and revealed which areas are being given emphasis as customers look to ride out the pandemic and get ready for the new normal waiting on the other side. For the fourth year in a row, security topped the list of user priorities, but there were signs that reacting to a home-working world had also given many customers plenty to think about. Many were now also looking for tools to help enhance the digital workspace and keep staff productive and happy. The research found that 95% of respondents described remote working as the biggest technology challenge of the ...
Features in this issue
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Reasons to be positive about 2021
Optimism across the industry about the year ahead remains good thanks to the ongoing digitisation trend
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Softcat: Coronavirus impacting customer tech priorities
Firm’s research shines a light on where enterprise users are looking to shore up their IT capabilities