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Today, generative AI is already transforming the way businesses operate, but adopting AI can be a complex and resource-intensive process, with many organisations now grappling with AI-related security and budgetary concerns. Still, in spite of the challenges and costs associated with AI implementation, research shows that most organisations are looking to ramp-up their use of the technology in the immediate future. The 2024 AI and Information Management Report finds, for example, that 80% of companies are planning to expand their use of AI in the coming year. The continued expansion of AI across regions and sectors of the world economy validates the power of AI tools like Copilot for Microsoft 365. But even so, AI comes with an upfront cost that can sometimes be significant, and this means that many AI-adopting organisations are now looking to get maximum benefits from more limited initial investments. That’s where MSPs can help. By tailoring their product offerings and delivering incisive consultation, MSPs can help customers ...