Archive
Browse the full archive of Microscope online content - see our most recent articles listed below, or browse by year of publication.
2019 Stories
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December 23, 2019
23Dec2019
News
Motherhood is the necessity of invention, says Mellanox channel boss
Mellanox vice-president Yael Asseraf Shenhav talks about how her employer has enabled her to thrive in a male-dominated industry and sheds light on how we can all better manage our time Continue Reading
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December 20, 2019
20Dec2019
News
Resellers feeling good about 2020
Context has surveyed thousands of resellers across the UK and Europe and found that levels of optimism are higher than at this time last year Continue Reading
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December 20, 2019
20Dec2019
In Depth
Five minute interview: Alex Walsh, Manager of Channels UK&I at Veeam
The recently appointed UK channel chief at Veeam shares his thoughts on his favourite band and the movie he wish he hadn't seen Continue Reading
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December 19, 2019
19Dec2019
News
VMware arming channel with skills to unlock digital opportunities
Reaping the digital transformation rewards is more than just an IT conversation and VMware's UK channel chief is taking an approach based on helping partners increase their capabilities Continue Reading
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December 18, 2019
18Dec2019
News
Canalys reveals its Channel Champions
Analyst house places 12 vendors in the champions category for delivering high levels of support to partners Continue Reading
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December 18, 2019
18Dec2019
News
Radius Payment Solutions buys again to strengthen telecom arm
The firm has made several acquisitions in the past few weeks to add extra muscle to its telecom operation Continue Reading
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December 17, 2019
17Dec2019
News
Consenna gearing up for HP for Education programme
Channel player ready to support the eighth year of the vendor's education trade-in programme Continue Reading
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December 17, 2019
17Dec2019
News
Sophos enhances MSP programme
Security player adds more compatibility and flexible billing options to make life easier for managed service providers Continue Reading
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December 16, 2019
16Dec2019
News
Channel roundup: Who's gone where?
Before the channel starts to go into full on festive mode there have still been some appointments worth highlighting Continue Reading
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December 16, 2019
16Dec2019
News
Channel must prepare for greater digital transformation complexity
Industry predictions are starting to be shared by industry experts and it's clear that there will be a role for the channel to play with users planning to get more digital Continue Reading
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December 13, 2019
13Dec2019
In Depth
Aligning managed services with needs of SMEs
We look at how managed service providers can ensure they make the most of the SME opportunity and how prepared they are to support SMEs as they shift spending to managed services Continue Reading
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December 12, 2019
12Dec2019
News
HP expands channel finance options
Vendor renews its relationship with HPE and adds DLL to the mix to provide channel finance options Continue Reading
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December 12, 2019
12Dec2019
News
Context warns channel to expect challenging year ahead on the PC front
Without some of the reasons to upgrade that have existed throughout this year being around for much longer the analyst house is warning of a soft second half to 2020 in the PC market Continue Reading
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December 11, 2019
11Dec2019
News
SonicWall and Veeam enhance managed service support
Increasing support for those looking to deliver services is behind changes in partner programmes at both vendors Continue Reading
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December 11, 2019
11Dec2019
Opinion
Distribution model is alive and well
Warren Buffett’s interest in Tech Data represents a very strong endorsement of distribution and the channel’s role Continue Reading
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December 11, 2019
11Dec2019
News
Circle IT secures major university deal
The Welsh managed services specialist has won the opportunity to help its local university deliver a network fit for the demands of the 21st century Continue Reading
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December 10, 2019
10Dec2019
News
SCC chief heralds solid year
The last twelve months have been busy ones for SCC and its chief executive is keen to highlight its achievements Continue Reading
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December 10, 2019
10Dec2019
News
Stone Group undergoes an MBO
Firm goes through second MBO in the space of 11 years as it changes investment backers Continue Reading
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December 09, 2019
09Dec2019
News
Northamber founder David Phillips passes away
The founder of Northamber has sadly died after suffering a short illness Continue Reading
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December 09, 2019
09Dec2019
News
Sabio looks for growth with fresh CEO
Firm looks to build on six acquisitions in the last three years with a fresh face in the CEO chair Continue Reading
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December 06, 2019
06Dec2019
E-Zine
MicroScope: Time for change
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider Continue Reading
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December 05, 2019
05Dec2019
News
Barracuda enjoys MSP growth
The firm has seen its MSP business improve over the last year and there are no signs that will slow down in the short-term Continue Reading
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December 05, 2019
05Dec2019
News
Lenovo lifts lid on SME demands for more flexibility
The vendor has found that a significant number of staff working for SMEs would like to get access to mobile and cloud computing tools Continue Reading
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December 04, 2019
04Dec2019
News
Brother pushing the security message
Printer vendor is educating partners around the need to cover off the security conversation with customers Continue Reading
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December 04, 2019
04Dec2019
Opinion
Why are software development houses switching to no-code?
No-code platforms for application development offer the advantages of speed and ease of use, and help firms escape developer skills shortages. Will the UK follow the Netherlands’ lead in taking up this approach? Continue Reading
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December 03, 2019
03Dec2019
News
CounterPath preparing for UCC battle in SME space
The unified comms specialist is competing in a crowded SME market and the expectation is that customer segment will continue to be fought over Continue Reading
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December 02, 2019
02Dec2019
In Depth
UC roundtable part 2: Unified comms and channel support
In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading
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December 02, 2019
02Dec2019
News
Channel roundup: Who's gone where?
Another busy week with several comings and goings to report on from across the channel Continue Reading
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November 29, 2019
29Nov2019
News
Veeam UK channel boss looking to widen partner support
The recently installed UK channel boss is planning to increase the support it offers a wider number of partners as well as looking to exploit its alliances for the benefit of resellers Continue Reading
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November 28, 2019
28Nov2019
News
Apollo increases Tech Data offer to fend off rival bid
Private equity player is now prepared to pay $6bn for distributor after its original offer was trumped by a rival suitor Continue Reading
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November 28, 2019
28Nov2019
News
Kaseya outlines plans to double EMEA business
Recently appointed Kaseya EMEA chief aims to be “loud voice" for the region at executive table Continue Reading
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November 27, 2019
27Nov2019
News
Q&A: Rob Tomlin, vice-president of channels UK&I, Dell Technologies
As Rob Tomlin completes his first year as UK channel chief at Dell, it's a good time to reflect on the progress made and future goals Continue Reading
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November 27, 2019
27Nov2019
News
Exclusive Networks rolls out MSSP platform
Distributor identifies need to provide more services for resellers struggling to develop their own SOC Continue Reading
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November 27, 2019
27Nov2019
News
Softcat, Dell and HP pointing to a decent 2020
In a flurry of results the indications are that 2020 is looking solid and the current drivers in the market will continue Continue Reading
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November 26, 2019
26Nov2019
News
Managed print players caught up in customer tension
Those making the IT decisions hold different views around printing and collaboration compared with the rest of the workforce and the MPS supplier has to bridge that gap Continue Reading
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November 26, 2019
26Nov2019
News
Support for business and tech called for from next government
Channel and business groups set out their wish list for whoever wins the keys to Number 10 next month Continue Reading
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November 25, 2019
25Nov2019
News
Channel roundup: Who's gone where?
Another week with some moves across the industry as firms look to get the right personnel to drive growth Continue Reading
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November 25, 2019
25Nov2019
News
Acquisitions fuel SysGroup revenues
Managed services player posts half year numbers with significant revenue increases Continue Reading
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November 22, 2019
22Nov2019
In Depth
UC roundtable part 1: Digital transformation, CX and MSPs
In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs Continue Reading
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November 22, 2019
22Nov2019
News
GTDC: Distribution set for continued growth
The industry group has released the findings of its 2025 research indicating that the future for distribution is looking positive Continue Reading
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November 22, 2019
22Nov2019
Opinion
Opportunities and threats with Microsoft 365 Business Voice
The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading
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November 21, 2019
21Nov2019
News
Aryaka looks to services to make the difference
SD-WAN specialist rolls out a number of services that the channel can sell individually or as a package Continue Reading
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November 20, 2019
20Nov2019
News
Cohesity, Extreme and Cloudera enhancing partner programmes
Just like waiting for buses it's turning out to be the week when numerous channel partner programme refreshes all turn up Continue Reading
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November 20, 2019
20Nov2019
In Depth
How to improve customer experience
Billy MacInnes questions experts on what they’re doing to digitally transform the customer experience and asks what advice they have for channel partners Continue Reading
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November 20, 2019
20Nov2019
News
Tech Data unifies services portfolio
The distributor has pulled together its existing options in the UK along with some of the developments it has devised in Europe Continue Reading
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November 19, 2019
19Nov2019
News
CompTIA: Pressure on channel to change
Industry association is encouraging resellers to step out of their comfort zones and embrace change Continue Reading
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November 19, 2019
19Nov2019
News
Fujitsu extends as a services options with Cyxtera
Vendor moves to take the risk out of providing data centre services for its channel partners Continue Reading
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November 18, 2019
18Nov2019
News
Channel roundup: Who's gone where?
No sign of the job moves slowing down with some more changes happening across the industry over the course of the last week Continue Reading
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November 18, 2019
18Nov2019
News
Check Point cloud boss talks up channel possibilities
There are numerous services that partners can add to the cloud data protection technology that is coming from the vendor Continue Reading
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November 15, 2019
15Nov2019
News
Silver Peak cautions against sitting on the fence over SD-WAN
The market is reaching a tipping point and those resellers that have not yet got involved with SD-WAN need to make a decision soon Continue Reading
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November 14, 2019
14Nov2019
News
Dell platinum partner OCF undergoes an MBO
The owners of the high performance computing specialist have decided the time is right for some fresh hands at the wheel Continue Reading
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November 14, 2019
14Nov2019
News
Customer experience driving collaboration investments
Improving customer experience is one of the main factors behind the decision by users to invest in unified comms and collaboration tools Continue Reading
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November 13, 2019
13Nov2019
News
Tech Data accepts $5.4bn private equity offer
Distributor's board recommend the sale, which should give it access to more financial muscle Continue Reading
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November 13, 2019
13Nov2019
News
Microsoft channel needs to be talking about Business Voice
A perfect storm of market conditions are making it the right time for partners to approach customers about their unified comms and collaboration plans Continue Reading
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November 13, 2019
13Nov2019
Opinion
IoT security: A winning strategy for MSSPs
Don’t let your clients’ IoT initiatives make them vulnerable to cyber attacks Continue Reading
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November 12, 2019
12Nov2019
News
Dell sets out ambitions for a better world
Firm is looking to use the next ten years to improve the fortunes of millions and get the channel delivering as a service and more automation Continue Reading
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November 12, 2019
12Nov2019
News
Exertis delivers for DCC
Half year numbers show that although facing its challenges the Technology side of the business is performing strongly Continue Reading
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November 11, 2019
11Nov2019
Opinion
AI: The smart side of surveillance
Surveillance combined with artificial intelligence allows fast and superior levels of data analysis and reaction to make smart, informed decisions Continue Reading
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November 11, 2019
11Nov2019
News
Channel roundup: Who's gone where?
A busy week with lots of announcements of fresh faces taking up roles across the industry Continue Reading
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November 11, 2019
11Nov2019
News
ASL swoops for Smart Print
Managed print and office specialist makes continues to use acquisition as a way of extending the reach of the business Continue Reading
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November 08, 2019
08Nov2019
News
SCC investing millions in HQ
A couple of buildings that date from the 1980s will be given a full refurb as the channel player invests in its facilities Continue Reading
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November 07, 2019
07Nov2019
News
PCM deal delivering results for Insight
Within weeks of concluding the acquisition of PCM the firm was contributing to sales at Insight Enterprises Continue Reading
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November 07, 2019
07Nov2019
News
Software driving increased IT spending in 2020
Gartner has been looking into its crystal ball to see how IT spending will fare across EMEA next year Continue Reading
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November 07, 2019
07Nov2019
Opinion
What’s in a name? Inside sales versus telesales
Inside sales seems much the same as telesales, only dressed up for the modern age. What's brought the change about and is it really so different from what we already know? Continue Reading
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November 06, 2019
06Nov2019
News
Sophos putting MSPs at the heart of its strategy
The firm has updated the market with interim first half numbers that underlined growth on the MSP side Continue Reading
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November 06, 2019
06Nov2019
News
VMware nudging partners towards SaaS model
Software and services is the way that the vendor is expecting more of its partners to go Continue Reading
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November 05, 2019
05Nov2019
News
Consolidation continues with CSI and Endava both buying
CSI and Endava both move to acquire firms that will add more depth, vertical market reach and geographical coverage Continue Reading
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November 05, 2019
05Nov2019
In Depth
Q&A: Angela Whitty, managing director, UK&I partner organisation, Cisco
Cisco’s UK channel chief shares some views on the year ahead and the progress made in the 2019 financial year Continue Reading
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November 04, 2019
04Nov2019
News
Channel roundup: Who's gone where?
Another busy few days in the IT world with some more appointments being made across the industry Continue Reading
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November 04, 2019
04Nov2019
News
HPE supports as a service shift with partner programme enhancements
To support the ambition to offer as a service across the portfolio by 2022 HPE has started to make changes to its partner programme Continue Reading
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November 01, 2019
01Nov2019
News
Kyocera Document Solutions boss looks beyond managed print services
Resellers are being urged to develop more services to ensure they don’t lose the customer and miss out on hefty chunks of the IT budget Continue Reading
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November 01, 2019
01Nov2019
News
Datto: Still plenty of appetite in the UK for the MSP model
The UK might be a mature market in terms of the adoption of managed services but there is a lot of mileage to go as SME needs become more complex Continue Reading
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November 01, 2019
01Nov2019
E-Zine
MicroScope: The growing SD-WAN opportunity
After plenty of hype, software-defined wide-area networking is delivering revenues for the channel, but how are partners taking advantage of it? Also read about how to tackle the growing skills gap in the face of Brexit, and how businesses are ... Continue Reading
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October 31, 2019
31Oct2019
News
Canalys: Cloud infrastructure players need the channel
In a hybrid multi-cloud world the channel is in an ideal position to help guide customers to make the right decisions Continue Reading
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October 31, 2019
31Oct2019
News
ConnectWise makes double acquisition to expand portfolio
Consolidation in the MSP world continues with ConnextWise sealing a couple of deals and striking up a strategic partnership to add more depth to its offering Continue Reading
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October 31, 2019
31Oct2019
News
Rivals offer alternative to UKFast staff after CEO steps down
Lawrence Jones has decided to step down amid allegations of sexual misconduct Continue Reading
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October 30, 2019
30Oct2019
Opinion
What resellers want: Countering customer frustrations
Alex Tatham, managing director of Westcoast, discusses his conclusions from the results of the company’s recent survey Continue Reading
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October 30, 2019
30Oct2019
News
Avaya hits back at ‘no cloud’ claims
Avaya responds to reports it is losing channel partners due to its lack of cloud offering Continue Reading
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October 30, 2019
30Oct2019
News
Computacenter delivers solid third quarter
Computacenter has cheered investors with a decent Q3 just a week after fellow channel player Softcat did the same with its full year numbers Continue Reading
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October 29, 2019
29Oct2019
Opinion
Changing of the guard: Will technology leaders soon set business strategy?
IT must increasingly align with the business to keep up with modern customer demands, leading to a change of how the technology leadership role is performed Continue Reading
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October 29, 2019
29Oct2019
News
Retirement wave sparking mainframe skills crisis
LZLabs has found that in just a few years those with the skills at many firms to keep the mainframe lights on are planning to head off into retirement Continue Reading
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October 29, 2019
29Oct2019
News
NetSuite makes “largest ever” investment in channel
ERP software vendor outlines new partner programme Continue Reading
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October 28, 2019
28Oct2019
News
Channel roundup: Who's gone where?
A brief guide to some of the appointments made across the industry in the past week Continue Reading
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October 28, 2019
28Oct2019
News
Webroot putting the ground work in before 2020 programme launch
The security player's channel chief has been spending the months post the Carbonite acquisition getting a firm grip on its indirect business Continue Reading
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October 25, 2019
25Oct2019
News
Ransomware set to remain a major security channel focus
Check Point has revealed it is expecting more sophisticated ransomware attacks will be a feature of 2020 Continue Reading
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October 23, 2019
23Oct2019
News
Skills issues holding back wider channel adoption of emerging tech
CompTIA takes the pulse of the UK channel and discovers more would like to be at the cutting edge but expertise is an issue Continue Reading
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October 22, 2019
22Oct2019
News
New Commvault channel chief promises partners greater stability
Mercer Rowe’s pledge of no more “knee-jerk reactions” welcomed by partners Continue Reading
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October 21, 2019
21Oct2019
News
Channel roundup: Who's gone where?
Another busy seven days with some more arrivals that have been hand picked for their abilities to bring growth Continue Reading
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October 21, 2019
21Oct2019
News
Forcepoint in a rush to make a channel difference
Security player is turbo-charging its efforts to put structures in place to work with partners Continue Reading
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October 18, 2019
18Oct2019
News
Ethos Technology adds DataCore to the portfolio
Distributor continues to expand its vendor roster adding storage player to the mix Continue Reading
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October 17, 2019
17Oct2019
News
Schneider Electric: Healthcare, manufacturing and education leading edge spend
Power management specialist works with Canalys to survey resellers around the opportunities and challenges customers are facing around edge computing Continue Reading
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October 17, 2019
17Oct2019
News
Fresh image and roadmap “breathe new life” into Commvault
Commvault unveils new look and product strategy under CEO Sanjay Mirchandani Continue Reading
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October 17, 2019
17Oct2019
News
Claris boss looking to add thousands of developers
The CEO of the workplace technology specialist has an ambition to significantly extend its developer community Continue Reading
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October 17, 2019
17Oct2019
Opinion
Digital transformation: How far are we really in the journey?
Are customers really in as much of a hurry to digitally transform as the shrillest advocates of the technology would like us to believe? Continue Reading
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October 16, 2019
16Oct2019
News
LzLabs moving to plug mainframe expertise gap
Pressure is mounting from various sides on those customers that are still using apps that are stuck on aging mainframes Continue Reading
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October 16, 2019
16Oct2019
News
SonicWall investing in direct touch and channel skills
Security player has seen resellers flocking to its University to get skilled up and is looking to drive more business their way with its direct touch efforts Continue Reading
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October 15, 2019
15Oct2019
News
Nutanix reassures channel in transition to software company
Nutanix launches partners services programme and pushes OEM relationships Continue Reading
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October 15, 2019
15Oct2019
News
Webroot and Carbonite to re-launch channel programme in 2020
Webroot talks merging channel organisations following its acquisition by Carbonite in March Continue Reading
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October 14, 2019
14Oct2019
News
Cancom adds more depth to UK operation with Novosco
Belfast-based dealer becomes part of Cancom's UK operations as German firm continues to invest in the market Continue Reading
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October 14, 2019
14Oct2019
News
Nutanix announces back-end rebate increases
Vendor looks to get partner compensation “on a par” with competitors Continue Reading