CW+ Premium Content/IT in Europe

Thank you for joining!
Access your Pro+ Content below.
April 2011

Social media mining yields customer analysis

Marketing services company Mindshare and hotel chain Marriott International are mining social media to analyse customer sentiment. Learn about the benefits of their social media analytics programmes - and the issues they and other early adopters of the technology have encountered.

Access this CW+ Content for Free!

More CW+ Content

View All