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École Hôtelière de Lausanne finds recipe for success by enrolling Amelia the robot
This article is part of the Computer Weekly issue of 28 May 2019
When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear
Features in this issue
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CIO interview: Sanjeev Katwa, head of technology, Tottenham Hotspur FC
The Premier League club’s state-of-the-art new stadium is claimed to be the most technologically advanced in the world – its IT leader takes us behind the scenes
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Interview: Ruha Benjamin, author, Race After Technology
Why do systems that are supposed to help society seem to have a disproportionately adverse effect on ethnic minorities?