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9 August 2022

Channelling customer focus

This article is part of the Computer Weekly issue of 9 August 2022

Adapting to the realities of post-Covid European travel, Eurotunnel is revamping the customer experience - as product and experience director Ian Rabagliati explains.

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Features in this issue

CDO interview: Ian Rabagliati, product and experience director, Eurotunnel
by Mark Samuels
The Channel Tunnel operator is coming to terms with the realities of post-Covid European travel, and focusing on customer experience to bring it closer to its passengers
How worsening economic climate impacts IT spending
by Cliff Saran
As inflation rises, purse strings are tightening at the tech giants, which will have a material impact on chipmakers and providers of IT equipment
Data gravity: What is it and how to manage it
by Stephen Pritchard
Data gravity can attract increasing amounts of data, and brings with it onerous management overheads. We look at how to mitigate data gravity in datacentre and cloud

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Channelling customer focus

Features in this issue

CDO interview: Ian Rabagliati, product and experience director, Eurotunnel

How worsening economic climate impacts IT spending

Data gravity: What is it and how to manage it