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May 2021

How data is informing Dell’s office return

At the peak of the Covid-19 pandemic in the middle of March 2020, Dell Technologies shifted 90% of its workforce to a remote work environment. The move was completed in just one weekend, underscoring the strong infrastructure and telecommuting policies that the technology giant had put in place prior to the pandemic. Now that the situation is stabilising in some countries, Dell, like many other businesses, is looking to reopen it offices – and in a safe manner backed by data. “The core guiding principle underpinning all our decisions for the company is to prioritise the health and safety of our team members, customers and communities,” said John Scimone, senior vice-president and chief security officer at Dell Technologies. “We needed to implement a globally scalable system to give us that consistency, and to leverage the advances in data science and make sure we’re making the best decisions on a daily basis,” he added. One of the tools Scimone’s team created was the Inverse Risk Matrix, a real-time dashboard to help Dell ...

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