Business intelligence and analytics

Top 10 AI and storage stories of 2024

In this 2024 review, we look at the impact of AI on data storage, what’s needed to support AI during training and inference, and storage suppliers’ responses to the rise of AI Continue Reading

By

• Antony Adshead, Storage Editor

Axon still in possession of Police Scotland encryption keys

Supplier’s possession of encryption keys for Police Scotland data sharing system opens potential for access and transfer of sensitive data without the knowledge or consent of the force Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Digital Ethics Summit 2024: recognising AI’s socio-technical nature

At trade association TechUK’s eighth annual Digital Ethics Summit, public officials and industry figures and civil society groups met to discuss the ethical challenges associated with the proliferation of artificial intelligence tools globally and the direction of travel set for 2025 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

20 top business intelligence tools to know about in 2025

To help you find the right BI software for your analytics needs, here's a look at 20 top tools and the key features that differentiate them from other technologies. Continue Reading

By

• Donald Farmer, TreeHive Strategy

What is business intelligence (BI)? A detailed guide

Business intelligence, or BI, is a technology-driven data analysis process that helps an organization's executives, managers and workers make informed business decisions. Continue Reading

By

• Craig Stedman, Industry Editor

Here comes the government’s Data Bill - again

In the past three years the government has proposed three different data bills - but the latest one looks like it might actually make it into law Continue Reading

By

• Lord Chris Holmes, House of Lords

Data: The reindeer pulling AI's sleigh

On the Ninth Day of AI, we explore the critical role data plays in AI implementation and the key steps business leaders must take to prepare their data for a successful AI future. Continue Reading

By

• Martin Brierly, ANS

IaaS firm uses Pure Storage as a service for ‘virtual datacentres’

Espresso Gridpoint moved from largely NetApp to Pure Storage FlashBlade file and object for its ‘virtual datacentres’ business model that offers VMware, Hyper-V and ProxMox VMs Continue Reading

By

• Antony Adshead, Storage Editor

DWP ‘fairness analysis’ reveals bias in AI fraud detection system

Information about people’s age, disability, marital status and nationality influences decisions to investigate benefit claims for fraud, but the Department for Work and Pensions says there are ‘no immediate concerns of unfair treatment’ Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Top 12 business intelligence challenges to manage

BI teams face various technical and project management challenges on deployments. Here are the top BI challenges, with advice on how to address them. Continue Reading

By

• George Lawton

Podcast: Storage and AI training, inference, and agentic AI

We talk to Hitachi Vantara CTO for AI Jason Hardy about training, inference and agentic AI, and how competing workloads bring context switching that storage for AI has to handle Continue Reading

By

• Antony Adshead, Storage Editor

F1 heightens fan experiences with the power of Salesforce

Learn how the technical teams behind Formula One are using Salesforce’s tools to enhance fan activation and engagement at 24 races across the world, and how they are bringing AI into play with Agentforce capabilities Continue Reading

By

• Alex Scroxton, Security Editor

Swedish authorities urged to discontinue AI welfare system

Amnesty International is calling on Sweden’s social insurance agency to immediately discontinue its machine learning-based welfare system, following an investigation by Lighthouse Reports and Svenska Dagbladet that found it to be discriminatory Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

9 examples of business intelligence use cases for companies

BI tools and applications can help improve decision-making, strategic planning and other business functions. Here's a look at nine top BI use cases for organizations. Continue Reading

By

• Mary K. Pratt

Barings Law plans to sue Microsoft and Google over AI training data

Microsoft and Google are using people’s personal data without proper consent to train artificial intelligence models, alleges Barings Law, as it prepares to launch a legal challenge against the tech giants Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI and analytics? Been there, done that

In a recent article, I covered a discussion I’d previously had with a company called Luzmo that enables SaaS players to more easily build advanced analytics capabilities into their solutions. This ... Continue Reading

By

• Dale Vile, Freeform Dynamics

What is a business intelligence analyst and what do they do?

Business intelligence analysts are key members of BI teams. Here's a look at the job, the skills it requires, salary levels and how the role of a BI analyst is evolving. Continue Reading

By

• Mary K. Pratt

Qlik expands cloud footprint to India

The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India Continue Reading

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• Aaron Tan, TechTarget

Post Office project taking control of Horizon data from Fujitsu as part of messy split

The Post Office will no longer rely on Fujitsu for Horizon data past and present once cloud migration project is complete, in a major uncoupling of the 30-year relationship Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Raymond Boyle, vice-president of data and analytics, Hyatt Hotels

Data culture is a key focus for the strategy at the global hotel chain, especially as AI opens up new opportunities to drive personalisation and trust with customers Continue Reading

By

• Mark Samuels

Adventures in AI at Tripadvisor

In this week’s Computer Weekly, we find out how travel site Tripadvisor is embracing AI to offer new products and services to its users. Gartner says the chance of a successful digital project is like ‘flipping a coin’ – we went to its annual IT leadership symposium to ask why. And we examine what companies must do to comply with the EU’s new NIS2 cyber security rules. Read the issue now. Continue Reading

Denmark’s AI-powered welfare system fuels mass surveillance

Research reveals the automated tools used to flag individuals for benefit fraud violate individuals’ privacy and risk discriminating against marginalised groups Continue Reading

By

• Josh Osman, Computer Weekly

How to implement a business intelligence project in 7 steps

The BI implementation process involves a series of steps that organizations need to take to ensure projects are completed successfully and meet business goals. Continue Reading

By

• Jeff McCormick

Big data analytics and business intelligence: A comparison

BI and big data analytics support different types of analytics applications and using them in complementary ways enables a comprehensive data analysis strategy. Continue Reading

By

• Donald Farmer, TreeHive Strategy

How to build an effective business intelligence strategy

Explore the eight steps organizations need to develop and implement a successful business intelligence strategy, as well as some of the challenges staff can encounter. Continue Reading

By

• Mary K. Pratt

The future of business intelligence: 10 top trends in 2024

Various trends are affecting the current state of BI initiatives and their future direction. Here are 10 key ones that corporate leaders and BI teams should be aware of. Continue Reading

By

• Donald Farmer, TreeHive Strategy

Police cloud project raises data protection concerns despite legal reforms

Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Innovating with weather data at the Met Office

In this week’s Computer Weekly, we find out how the Met Office is using its vast stores of weather data to create innovative new products. Our latest buyer’s guide looks into identity and access management systems. And we examine the geopolitical threats that could curb the openness of open source. Read the issue now. Continue Reading

Fresh concerns over NHS England registries procurement

Clinicians and technologists behind a number of medical devices registries being brought together by NHS England on a new common platform have accused the health service of flouting public sector procurement regulations Continue Reading

By

• Alex Scroxton, Security Editor

AI in business intelligence: Uses, benefits and challenges

AI tools are becoming a key part of BI systems, both to add new analytics capabilities and simplify tasks. Here's what you need to know about using AI in the BI process. Continue Reading

By

• Donald Farmer, TreeHive Strategy

UK government launches AI assurance platform for enterprises

The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

10 top benefits of business intelligence for companies

By using BI tools to analyze data and drive better business decisions, organizations can improve their operations and gain the benefits and advantages outlined here. Continue Reading

By

• Donald Farmer, TreeHive Strategy

Traditional BI vs. self-service BI: Differences and uses

Traditional and self-service business intelligence are different approaches to BI initiatives. Here's what you need to know to decide which is right for your BI needs. Continue Reading

By

• Chris Tozzi

Data bill aims to boost police and NHS productivity

In this week’s Computer Weekly, the government’s new data bill promises to improve productivity and efficiency for the NHS and police, but will it ensure privacy as well? We talk to Dell’s global CTO about how the IT giant sees the AI boom playing out. And we examine which industries stand to benefit most from the collaboration opportunities of virtual reality. Read the issue now. Continue Reading

What is augmented analytics?

Augmented analytics is the use of machine learning (ML) and natural language processing (NLP) to enhance data analytics, data sharing and business intelligence. Continue Reading

By

• Scott Robinson, New Era Technology

AI governance: mapping the road ahead  

The global AI regulatory landscape appears to be evolving in a challenging direction, leaving global organisations struggling to identify where and when they may be subject to AI regulatory obligations   Continue Reading

By

• Miriam Everett, partner and global head of data and privacy, Herbert Smith Freehills

What is named entity recognition (NER)?

Named entity recognition (NER) is a natural language processing (NLP) method that extracts information from text. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Nick Barney, Technology Writer

Kenyan workers win High Court appeal to take Meta to trial

Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading

By

• Adele Zeynep Walton

What is a business intelligence dashboard (BI dashboard)?

A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Shaun Sutner, News Director

What is an inductive argument?

An inductive argument is an assertion that uses specific premises or observations to make a broader generalization. Continue Reading

By

• Mary E. Shacklett, Transworld Data
• Rahul Awati

CW EMEA: Legally bionic

In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading

Delivering Olympic IT

In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading

What is real-time business intelligence (RTBI)?

Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading

By

• Scott Robinson, New Era Technology
• Andrew Zola

NCSC chief warns of gap in cyber threats and defence capabilities

The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Applying IT observability to deliver business metrics

The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading

By

• Cliff Saran, Managing Editor

Tech and digital skills key to improving police productivity

The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK government unveils AI safety research funding details

Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Hillingdon Council commits £9m to tech revamp in digital strategy

Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

UK and US pledge closer working on children’s online safety

In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Why responsible AI is a business imperative

Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading

By

• Mary Branscombe, Computer Weekly

Local councils need ‘better support’ to buy AI responsibly

The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is self-service business intelligence (self-service BI)?

Self-service business intelligence (BI) is an approach to data analytics that enables nontechnical business users to access and explore data sets. Continue Reading

By

• Nick Barney, Technology Writer
• Scott Robinson, New Era Technology
• Craig Stedman, Industry Editor

How to make the CMO your best friend

Chief marketing officers are more reliant than ever on their CIO colleagues - but it's a relationship that can, and should, work to their mutual benefit Continue Reading

By

• Robert Grimsey

NetApp maintains push to data management for AI

From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading

By

• Antony Adshead, Storage Editor

Powering Britain’s economy – datacentres gain in status

In this week’s Computer Weekly, the UK government has finally classified datacentres as critical national infrastructure – we ask, what took it so long? We assess the impact of the EU’s new energy efficiency rules on datacentre operators. And we discuss the power of information and diversity with the chief data officer at Legal & General. Read the issue now. Continue Reading

Home Office eVisa scheme is ‘broken’, says Open Rights Group

Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Benioff’s Agentforce gambit might just work

At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

What is corporate performance management (CPM)?

Corporate performance management (CPM) encompasses the processes and methodologies used to align an organization's strategies and goals to its plans and actions as a business. Continue Reading

By

• Paul Kirvan
• Kate Brush

Public digital transformation will be challenged by austerity

Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft adds $30-a-month business chat AI assistant to Copilot

The software giant has introduced AI-powered features, including Python code generation in Excel Continue Reading

By

• Cliff Saran, Managing Editor

What is actionable intelligence?

Actionable intelligence is information that can be immediately used or acted upon, either tactically in direct response to an evolving situation, or strategically as the result of data analytics or some other assessment. Continue Reading

By

• Paul Kirvan
• Stephen J. Bigelow, Senior Technology Editor

Lord introduces bill to regulate public sector AI and automation

A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Storage technology explained: Vector databases at the core of AI

We look at the use of vector data in AI and how vector databases work, plus vector embedding, the challenges for storage of vector data and the key suppliers of vector database products Continue Reading

By

• Antony Adshead, Storage Editor

The journey to human-machine symbiosis

Ali Shafti, the head of human-machine understanding at Cambridge Consultants argues that empathic computers are closer to reality than we might think Continue Reading

By

• Ali Shafti

The flight to data success

In this week’s Computer Weekly, we look at how Manchester Airport Group has set course to become the world’s most intelligent airport through its data-led approach. After much hype about artificial intelligence, we look at the failings of AI initiatives as the tech hits roadblocks, as well as explore what can be done to improve success. And we take a peek at what support networks are available to those new in the CISO role. Read the issue now. Continue Reading

What is data storytelling?

Data storytelling is the process of translating complex data analyses into understandable terms to inform a business decision or action. Continue Reading

By

• Paul Kirvan
• Alexander S. Gillis, Technical Writer and Editor
• Nicole Laskowski, Senior News Director

What is ad hoc analysis?

Ad hoc analysis is a business intelligence (BI) process designed to answer a specific business question by using company data from various sources. Continue Reading

By

• Rahul Awati
• Katie Terrell Hanna
• Jacqueline Biscobing, Senior Managing Editor, News

What is business intelligence architecture (BI architecture)?

A business intelligence architecture is a framework for the various technologies an organization deploys to run business intelligence and analytics applications. Continue Reading

By

• Kinza Yasar, Technical Writer
• Mary K. Pratt

Retailers question using live facial recognition for shoplifting

Retailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Met Police deploy LFR in Lewisham without community input

The Met’s latest live facial recognition deployment in Catford has raised concerns over the lack of community engagement around the police force’s use of the controversial technology Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Interview: Nick Woods, CIO, Manchester Airports Group

The IT chief of the UK’s biggest airport operator wants to give his organisation the world’s most intelligent airports – he explains the data-led approach that’s aiming to reach that destination Continue Reading

By

• Mark Samuels

What is data validation?

Data validation is the practice of checking the integrity, accuracy and structure of data before it is used for or by one or more business operations. Continue Reading

By

• Rahul Awati
• Sean Michael Kerner

Tech sector layoffs mount amid AI investment frenzy

Technology firms globally are cutting their workforces as they look to increase spending on and investment in artificial intelligence Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Women in data: Claire Thompson, chief data officer, L&G

The insurer’s data chief discusses using data for better insights, building data capabilities through apprenticeships, and the value of diversity in data leadership Continue Reading

By

• Mark Samuels

Wells Fargo bank turns to AI to help families settle estates after a death

Wells Fargo bank is winning customers after using business automation software and artificial intelligence to help people manage the estates of relatives following a bereavement Continue Reading

By

• Bill Goodwin, Computer Weekly

Industry experts share top tactics for AI-powered analytics

Unlock the power of AI in data analytics with expert guidance. Learn how to implement AI tools that drive strategic success and future-proof your business. Continue Reading

By

• Ana Salom-Boira, Editorial manager

What is data visualization?

Data visualization is the practice of translating information into a visual context, such as a map or graph, to make data easier for the human brain to understand and pull insights from. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Kate Brush
• Ed Burns

Newcastle City Council swaps out Oracle Java for Azul

Changes to Oracle’s Java licensing meant the council no longer received free security patches Continue Reading

By

• Cliff Saran, Managing Editor

Automated police tech contributes to UK structural racism problem

Civil society groups say automated policing technologies are helping to fuel the disparities that people of colour face across the criminal justice sector, as part of wider warning about the UK’s lack of progress in dealing with systemic racism Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI interview: Thomas Dekeyser, researcher and film director

On the politics of ‘techno-refusal’, and the lessons that can be learned from a clandestine group of French IT workers who spent the early 1980s sabotaging technological infrastructure Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Navigating the data analytics and AI landscape

Analysts at the Gartner Data and Analytics Summit in Sydney call for organisations to focus on business outcomes, extend data literacy to AI literacy and foster human-AI collaboration to benefit from the AI era Continue Reading

By

• Stephen Withers

AI disempowers logistics workers while intensifying their work

Conversations on the algorithmic management of work largely revolve around unproven claims about productivity gains or job losses - less attention is paid to how AI and automation negatively affect low-paid workers Continue Reading

By

• Andrew Kersley

Generative AI in analytics: Enhancing the user experience without overreach

As scepticism creeps more and more into the generative AI discussion, I’ve been trying to gain a clearer view of where real value lies, particularly for tools used directly by end users. I was ... Continue Reading

By

• Dale Vile, Freeform Dynamics

Mayor launches London Privacy Register for smart city information

To increase transparency around and trust in London’s smart city technology deployments, the London Privacy Register aims to provide the public with more information about the systems they encounter in their day-to-day lives Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

WTO digital trade agreement aims to modernise global commerce

A digital trade deal negotiated over five years at the World Trade Organization has been signed by 91 countries, laying the groundwork for a new global digital trade regime Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is a key performance indicator (KPI)? Strategy and guide

Key performance indicators (KPIs) are quantifiable business metrics that corporate executives, managers and other stakeholders use to track and analyze factors deemed crucial to meeting the organization's stated objectives. Continue Reading

By

• Robert Sheldon
• Kinza Yasar, Technical Writer
• Craig Stedman, Industry Editor

ICO reprimands Essex school for illegal facial recognition use

The Information Commissioner’s Office has reprimanded Chelmer Valley High School in Chelmsford for introducing facial recognition and failing to conduct a legally required data protection impact assessment and obtain the explicit consent of students Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Serving up a GenAI experience at Wimbledon

In this week’s Computer Weekly, we go behind the scenes at Wimbledon to find out how technology is improving the tennis experience for fans. We talk to Meta’s AI research chief about the challenges and opportunities of large language models. And we find out why cloud databases are becoming increasingly popular. Read the issue now. Continue Reading

Interview: Nvidia on AI workload demands and storage performance

We talk to Charlie Boyle of Nvidia about AI impacts on storage I/O, key performance metrics for storage for AI, and storage attributes required across differing AI workloads Continue Reading

By

• Antony Adshead, Storage Editor

How the Mercedes F1 IT team helped Lewis Hamilton win the British Grand Prix

Computer Weekly went behind the scenes with the Mercedes-AMG Petronas Formula One team, during its victorious British Grand Prix weekend, to find out about the role of IT in beating the stopwatch Continue Reading

By

• Bryan Glick, Editor in chief

How Snowflake is tackling AI challenges

Snowflake’s regional leader Sanjay Deshmukh outlines how the company is helping customers to tackle the security, skills and cost challenges of AI implementations Continue Reading

By

• Aaron Tan, TechTarget

IBM: Reimagine processes to unlock AI’s value

Asia-Pacific organisations must reimagine processes for AI success, says IBM’s general manager for the region, Paul Burton Continue Reading

By

• Aaron Tan, TechTarget

Tennis and technology: How Wimbledon gave fans a GenAI experience

Computer Weekly goes behind the scenes at Wimbledon to see how tennis fans are benefiting from the latest developments in artificial intelligence Continue Reading

By

• Bryan Glick, Editor in chief

Data is the key to unlocking the UK’s AI potential

Data has the potential to transform the British economy and AI could potentially increase the size of the UK’s GDP by £550bn by 2035 Continue Reading

By

• Elena Simperl

How data drives decisions at BAE Systems

In this week’s Computer Weekly, we talk to the chief data officer of one of the UK’s biggest manufacturers, BAE Systems, about data strategy and diversity. Microsoft’s claims over sovereign cloud for government IT are under scrutiny – we examine the issues. And our latest buyer’s guide looks at trends in cloud databases. Read the issue now. Continue Reading

Enterprises must stop GenAI experiments and start long-term strategies

Steven Webb, chief technology & innovation officer, Capgemini UK argues for enterprise organisations to put aside GenAI experimentation and build long-term strategies with it Continue Reading

By

• Steven Webb

UK data regulator should investigate police cloud deployments

The Scottish biometrics commissioner has called for the UK Information Commissioner’s Office to formally investigate whether Police Scotland’s cloud-based evidence sharing system is fully compliant with data protection laws Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How Qualtrics is driving experience management with AI

During the Sydney leg of its X4 conference, Qualtrics’ top executives dived deeper into its efforts to help organisations improve customer and employee experiences with AI Continue Reading

By

• Aaron Tan, TechTarget

How IAG is tapping data streaming

The insurance group is using Kafka’s data streaming capabilities to integrate disparate data sources and provide real-time data services to support its business Continue Reading

By

• Stephen Withers

7 supply chain resilience strategies to use now

Weather events, geopolitical unrest and other disruptions are occurring more frequently. These seven supply chain resilience techniques can help manage them. Continue Reading

By

• Paul Maplesden, Freelance Editorial Services