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Investigating Outsourcing
An insider\'s view on the issues, trends and controversies around outsourcing and IT services.
Recent Posts
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How data analytics can unlock value in BPO
- Chief reporter and senior editor EMEA 17 Dec 2012 -
Highland council Fujitsu IT services deal still problematic
- Chief reporter and senior editor EMEA 20 Mar 2012 -
How BP got its IT suppliers to collaborate and perform after massive vendor consolidation
- Chief reporter and senior editor EMEA 27 Sep 2011
BPO used to be about cutting costs. But today, through the use of technology, much more can be gained by outsourcing a process. The ability to collect and analyses the massive volumes of data ...
A £70m IT services contract, signed by the Highland Council in Scotland with Fujitsu, is causing friction as the sitting council and the opposition unite in protest at the contract's failure to ...
Oil and Gas giant BP spent 65% of its $3bn annual IT budget with 3000 suppliers in 2008 but now it outsources to only seven and has reduced its annual IT budget by $800m as a result. Vital to the ...
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Offshore IT workers in the UK avoid paying taxes but are not breaking the law
- Chief reporter and senior editor EMEA 17 Mar 2011
I write a lot about how UK IT professionals are often replaced by workers from overseas using Intra Company Transfer (ICT) visas. These workers are attractive to UK businesses because they cost ...